After getting the company name from a co-worker, we included Laird & Son as one of the 4 HVAC companies to give us a quote on a new furnace. This was the only company to offer (affordable) suggestions as to ways we could improve our heating and basement renovation. They offered to move the furnace slightly, at a minimal cost, to allow for more space for laundry. When we later increased the scope of work to include moving all the duct work the cost increase was very reasonable. Installation Manager, Ross, was great at keeping us in the loop and communicating via email (which we had stated we prefer). The duct work was really really well done - so happy with it (sad to be covering it up in a bulkhead). We were also very thankful to the team (including Dave) who were doing the installation that they stayed late to ensure our heat got on when we requested. It was a great experience working with this company - we will be looking into a future service agreement with them as well.
- Approximate cost of services:
- $8,500.00
- Company Response
Thanks Christine,
Communication is so very important, especially when getting quotes and staying in touch to receive ideas and pricing. Thanks to Ross who has attention to detail, we were able to get the job done. Dave has been with the company for over 30 years now and always does an outstanding job on completing installations. Thanks again for taking time to write this review !