Excellent service from beginning to end, they value you and your time. The person who took our call was pleasant, courteous and appreciated our concern of the seriousness of our wasp problem such that he booked us in the next day. We were kept updated on the arrival time, arriving well within the promised time. Abeer was excellent in his communication as he explained the process, the timeline of the wasp elimination, the nature of the materials used all in a soft spoken, friendly manner. His work was efficient, extremely tidy and reassured us that he was here for us if anything didnt go as promised. Four days later everything has gone as planned. We selected Pesticon based on HomeStars reviews and we are so glad we did. They are the real deal, a model for excellence in customer service and product.