- Approximate cost of services:
- $415.00
Responsive, professional, clean install!
Thank you for being a valued and loyal customer of Dr. HVAC! We appreciate your kind words about our responsiveness, professionalism, and the cleanliness of our installations. We understand the importance of effective communication, especially during challenges like supply chain issues, and we're pleased to hear that you felt informed throughout the process.
We look forward to continuing to provide you with excellent service for all your HVAC needs. If there's anything specific you ever need assistance with, please don't hesitate to reach out.
Thank you for taking the time to share your recent experience with Doctor HVAC. We sincerely apologize for any inconvenience you may have encountered during our service visit. We appreciate your feedback and understand your frustration with the discrepancies in the diagnosis. Rest assured, we take this matter seriously and are committed to retraining our staff to ensure accurate assessments in the future. Your insights are invaluable in helping us improve our services. We understand that you've opted for an alternative solution, and we respect your decision. We genuinely apologize for any misunderstanding and want to assure you that we will be more diligent in our inspections moving forward. Thanks for discussing this situation further on the phone; we really appreciate your time.
Excellent heat pump purchase and installtion
Hey Daniel,
We're thrilled you had an excellent experience with Dr. HVAC in Brampton. Our team appreciates your kind words about our clear communication, efficient installation, and friendly service.
Thank you for trusting us with your heat pump upgrade, and we're here for all your home needs in the future.
Dear Rubin. Thank you so much for taking the time to share your experience with us. We're truly sorry to hear about the issues you've encountered with your furnace installation, and we understand how frustrating it must be for you. Since your last call on February 14th, 2023, we have yet to receive a call from you. Your feedback is important to us, and we want to make things right. Please feel free to give us a call and ask for me (Brendon) at (905) 457-4425, and I'll be more than happy to assist you in resolving this matter.
Thank you for taking the time to leave a positive review about your experience with our technician, Steve. We're thrilled to hear that he provided you with excellent service and was able to explain the work that needed to be done.
At Dr. HVAC, we believe in being transparent with our customers and providing clear explanations about the work that we do. We're glad to hear that Steve was able to communicate effectively with you.
We'll be sure to pass along your kind words to Steve, as we're always happy to recognize our team's efforts. We appreciate your business and look forward to serving you again in the future.
Dear Paul. Thank you for sharing your recent experience with us. We are sorry to hear that we did not meet your expectations with our service. We always strive to provide high-quality services to our customers, and we regret that we fell short in your case. We apologize for the confusion regarding the size of the hot water tank and any miscommunication that may have occurred during the process. We appreciate you bringing this to our attention and allowing us the opportunity to correct the issue. Regarding the premium price you mentioned, we assure you that our pricing is competitive and reflects the high-quality services we provide. However, we apologize if you felt that our service did not meet your expectations. We appreciate your business and hope that you will consider giving us another chance to serve you better in the future. Please do not hesitate to contact us at 905-457-4425 and ask for Brendon if you have any further concerns or questions.
Thank you for taking the time to share your experience with us. We appreciate your feedback and are sorry to hear that you had a less than satisfactory experience with our post-sale support. We apologize for the inconvenience caused by the pinhole leak in the tube and the difficulty you had in reaching us. We understand that this has caused frustration, and we want to assure you that we are committed to resolving the issue as quickly as possible. Regarding the difficulty in reaching us, we apologize for any inconvenience this may have caused. We are continuously working to improve our customer service, and we appreciate your feedback on this matter. We understand that it can be frustrating to have to provide your information repeatedly, and we apologize for any inconvenience caused. We appreciate your positive feedback on the installation process and the responsiveness of our team to your initial inquiry. We want to ensure that all aspects of our service meet our customers' expectations, and we will take your feedback to heart as we strive to improve our post-sale support. Please contact us at (905) 457-4425 and ask for Brendon so that we can discuss a solution that meets your needs.
Hello Greg. We sincerely apologize for this inconvenience. We don't typically do this type of work, and we're sorry we couldn't solve this issue. Although we tried giving you a call, we're sorry we missed yours. We're happy to hear you got your issue fixed. Please give us a call at 905-457-4425 if you'd like to discuss this further.
Thanks so much for the awesome review, Bill! We're so fortunate to have such amazing customers like you. Steve was happy to help, and he wants to thank you for trusting him with your furnace repair.
Dr. HVAC is a licensed and registered heating and air conditioning company that has been professionally serving Brampton, Mississauga, Caledon, Oakville and the Greater Toronto area for close to a decade.
OUR MISSION (WHAT WE DO BEST EVERY DAY)
Our mission is to offer high quality, HVAC solutions that provide our customers with peace of mind. We take the risk out of products and services that are essential to their lives and businesses. We make it easy.
OUR VISION (WHAT THE FUTURE LOOKS LIKE BECAUSE OF OUR MISSION)
We will change the way people think about our industries by providing vital products and services in innovative ways. Working together we will lead the market in customer satisfaction.
Our technicians are licensed and experienced and all of our staff are knowledgeable and friendly. When you call Dr. HVAC you can depend on us to respond quickly to your needs, make recommendations based on our extensive knowledge, and provide you with complete information before proceeding with any work. We provide Residential and Commercial HVAC services including repairs, maintenance, and installations with friendly service at a competitive price.
Truly an elite group of whom we are very proud. So whether you have home or commercial HVAC problems, contact the pros at Dr. HVAC.
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