Tree Doctors

Tree Service
Toronto ON M8Z 2Z6
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Allyson S.
Allyson S.
18 reviews East York, ON
7/10

Tree Pruning

There was both good and bad parts to our experience with this company. The owner Constantine did the estimate, which was thorough and reasonable. The young guys sent to do the work did a great job on the trees, however, they let heavy limbs fall and sever our Internet/cable line. The crew left without cleaning up the debris as agreed, and phone calls were not returned so we were very unhappy. However, another crew showed up several days later to clean up the yard, so in the end we were happy with the work. We just wish the communication had been better.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Do the work they promise, treat their customer's property with respect, and treat their customers with respect.
Any advice to offer fellow homeowners facing a similar project?
Call another company.
1 of 1 people found this review helpful.
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Company Response

Hello Allyson,
We do apologize for the issues during the completion of the job. We have taken steps to ensure better communication with our customers.

Previous versions of this review:

Allyson S.
Allyson S.
18 reviews East York, ON
0/10

Tree Pruning

The owner of this company is Constantine, who came out to give us a quote and seemed like a reasonable professional. The crew he sent to do the actual work were three young men who showed no concern for our property - they severed our Internet/phone line, and threw heavy branches down in such a manner as to damage our fence, damage our bird feeder, and damage the trampoline in our neighbour's yard. When I called to complain about the way the job was handled and the damage to the lines, Constantine said on the phone "they guys are not there pulling up flowers, they're moving heavy branches". They are the rudest people you could imagine. Finally, the agreement was to trim all the branches/brush into manageable piles for use in a fireplace, and they left us with a yard in worse condition than after the ice storm. 8-foot long untrimmed branches left in giant heaps everywhere. Phone calls were not returned, the work was not completed, and no adjustment to the bill was made as requested. Do not ever use this company unless that is the service you would like to receive.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Do the work they promise, treat their customer's property with respect, and treat their customers with respect.
Any advice to offer fellow homeowners facing a similar project?
Call another company.