I Heat And Cool

Heating & Air Conditioning
Vaughan ON L4K 2K1
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17%

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Reviews by rating (past 12 months)

Reviews for I Heat And Cool

Average customer rating:
4 10 (5 reviews)

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mr.krisaiken in Scarborough
mr.krisaiken in Scarborough
3 reviews Toronto, ON
0/10

Horrible

What a disaster. Our contractor hired Sasha to do all of the HVAC work and in floor heating at our new home. Everything is wrong.

The HRV ductwork is tied into my dryer vent so when it turns on the air blow into the dryer from the lint trap.

They did not deliver the AC unit I paid for

The infloor heating was also dine wrong and the of we want a warm bathroom floor the whole basement is heated.

The set the coils wrong for the in floor heating and if we want a warm bathroom floor the whole basement needs to be heated.

The phone number is now out of service and they have disappeared.

Approximate cost of services:
$30,000.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Horrendous service

Sasha was sweet as pie when we agreed to get our heating and cooling system from him. It was even installed in a timely matter.
The problems started when our thermostat stopped working less than 6 months in. We reached out to Sasha about it. He put us in touch with Sergio who did come and had a look. He apparently ordered the new thermostat in March 2021. I have followed up with Sasha, Sergio and the office no less than 30 times over the last year (it is currently April 2022 now at time of writing). It has still not been replaced or fixed. It has been over a YEAR. The time and energy following these people up is ridiculous. I told Sasha that Id be writing a bad review until it was fixed so cross your fingers for us that this works. Definitely do not use this company.

Approximate cost of services:
$15.00
2 of 2 people found this review helpful.
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Barbara Shultz in Toronto
Barbara Shultz in Toronto
1 review Toronto, ON
10/10

Could not be happier

From the very beginning, Sasha and his crew were extremely attentive. As soon as I expressed my interest in getting furnace/ductwork completed in my custom home, I was immediately provided with a quote. The fact that my home was designed by me, and different than usual homes, was not a problem. They do everything from scratch so it did not matter how unique my home was. The company kept in touch with me, letting me know what was happening every step of the way. I especially liked how the crew kept everything clean, and had no problems answering any questions that my husband or I had. At some point we were having trouble figuring out how to use the humidifier, and Sasha walked us through it over the phone without a problem. Would definitely recommend this company for anyone looking for a furnace for their home!

Approximate cost of services:
$13,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you for your kind words Barbara! Working with you was a pleasure. Looking forward to doing more business with you in the future!

Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible Service

Don't hire this company.You will save yourself a lot of headaches and money.I had problems with them since day one and not even 6 months after I moved in to the house the furnace broke down and no one answers the phone.I had to pay 600,00 out of my pocket to fix it.He sends kids to do the work with no professional supervision whatsoever.
Please don't waist your time and money with these guys.

Approximate cost of services:
$40,000.00
4 of 6 people found this review helpful.
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Mike in Toronto
Mike in Toronto
1 review Toronto, ON

First Review

10/10

Complete new system for my house

My friend referred me to this company and we had a great experience with them. They were flexible to the needs of our project and were always willing to find a solution for me. They got my project started right away and pushed to finish on our tight schedule. The new HVAC system is working great and we will definitely deal with I Heat and Cool again in the future.

Approximate cost of services:
$16,000.00
2 of 3 people found this review helpful.
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Company Response

Thanks for the kind words Mike! Looking forward to working together again soon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about I Heat And Cool

Your Heating and Cooling Experts! I Heat and Cool has over 25 years of experience in custom ductwork projects, heating and air conditioning unit installations, and all other natural gas equipment installations. From commercial projects to residential homes, let us help satisfy all your heating and cooling needs.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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