Provincial Smart Home Services

Heating & Air Conditioning
Toronto ON M1H 2V6
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Heating & Air Conditioning
Provincial Smart Home Services
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75%

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Reviews for Provincial Smart Home Services

Average customer rating:
7.9 10 (371 reviews)

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thecoreysteven
thecoreysteven
0 reviews Ottawa, ON
10/10

Easy install great product

Greta and easy install. The water tank saves me money and my smart thermostat and doorbell are such a treat. Shea within customer service is highly recommended. Thank you.

Approximate cost of services:
$11,000.00
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Company Response

Thanks Corey for your feedback!
You're absolutely right, the tankless water heater is built to save money, pair that with a smart thermostat and you're putting money back into your wallet.
Appreciate the review.
Cheers,
Your Provincial Smart Home Services team

Muhammad Faisal
Muhammad Faisal
0 reviews Toronto, ON
10/10

Smart home services

I got water heater install, artic insulation, RO drink water syatem and thermostat. All the installtion was perfectly done. It also cover my existing furnace. After sales service is good as well. Specially there customer service manager Shae is very profeessional and helpful, and provide exceptional customer service to solve the issue with my furnance. Highly recommended

Approximate cost of services:
$12,000.00
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Company Response

Hi Muhammad, thank you very much for the feedback.
And we couldn't agree more - Shae is super helpful and professional - that's her to a tee!
Cheers,
Your Provincial Smart Home team

Private User
Private User
Private User reviews Toronto, ON
10/10

Tankless Water Heater and promotions

Shae customer service manager resolved our problems and make us happy by the services provincial smart home provided. Overall excellent work. Thanks Shae and provincial smart home Team. Even Dilbir he also get us a great deal.
Big thumbs Up.

Approximate cost of services:
$10,000.00
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Company Response

We can't agree more - Shae is awesome and yeah, Dalbir is a great team player for our customers - always doing a great job for them.
Thank you for the review!
Cheers,
Provincial Smart Home Services

Private User
Private User
Private User reviews Ottawa, ON
10/10

Had a great experience

I had my water heater rental taken over ($3000), had a Google nest and doorbell system set up, had my furnace retrofit with a UV filter and a HEPA filter, and I am very happy with the work done!

Approximate cost of services:
$12,000.00
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Company Response

Thanks so very much for your feedback. We're focused on providing smart home solutions to provide home comfort and energy-efficient smart products for better air and water for your home.
Cheers,
The Provincial Smart Home team

Raman
Raman
2 reviews Milton, ON
10/10

Great customer service

I applied online and they reached out very proactively. The entire process from signing the contract to getting everything installed was extremely smooth. I overhauled my entire HVAC system and added a humidifier and a water softener. Inspire of such a huge installation they made everything very easy. Moreover, the after sales service has been stellar. They reach out proactively to ensure that the equipment is working as intended and that you are satisfied with it. Any challenge and they send a technician within 24 hours.

Approximate cost of services:
$19,000.00
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Company Response

Hi Raman, thanks so much for your review - that's our aim every time, to make each and every installation an easy and quick one.
Once more, cheers from the Provincial Smart Home team

Kelly
Kelly
1 review Stratford, ON
8/10

Home upgrades

I was completely satisfied with the sales person I spoke with and the services I bought. I upgraded my water softener and water heater, and had attic insulation added as well. Everything was arranged on the same day and within a short time of ordering. The crews who came to my home were extremely professional and efficient. I was initially unhappy with the follow up for the post audit appt with an auditor and subsequent delay with getting my rebates, however Shae, the Customer Relations
Manager, reached out to me and has been extremely helpful and accommodating. Thank you Shae!

Approximate cost of services:
$10,000.00
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Company Response

Hi Kelly, thanks so much for the feedback.
We do pride ourselves on professionalism and efficiency - and yes, Shae is absolutely the best :)
Your Provincial Smart Home team

kathy in Toronto
kathy in Toronto
0 reviews Owen Sound, ON
9/10

Excellent service

Julian was very efficient with his installation of the Smart hub and Doorbell. And he explains everything well to me.

Approximate cost of services:
$500.00
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Company Response

Thanks so much Kathy for recognizing Julian, here at Provincial Smart Home - we're so very proud of him and his continued service to our customers. Thanks again for the review!

Private User
Private User
Private User reviews Toronto, ON
8/10

Doorbell and Thermostat Installation

Technician Frank came promptly to install a new doorbell and thermostat. Hos services was very satisfactory and got the project done without any issues.

Approximate cost of services:
$300.00
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Company Response

Thanks for the review, Frank's a great technician - solid work and efficient.
Appreciate your feedback. /
~ Provincial Smart Home Services

Afshan
Afshan
1 review Brampton, ON
10/10

Great Customer Service & Amazing Response Time !

We changed our old water heater and furnace, which were with another company on rental basis.

We contacted Provincial Smart Home Services to get new Tank-less Water Heater, High-Efficiency Furnace, HEPA Air Filtration System and Attic Insulation.

Provincial Smart Home Services not only installed all the items professionally, but the brands and equipment used are of high quality/ premium grade. They gave 10 years warranty on all of the equipment as well as full service/ maintenance is included for 10 years as well in the plan at no extra charge.

Their customer service team is very responsive, understanding and cooperative. There's a human element/ touch while corresponding with their support and communication is smooth and straight forward. All of their support personnel are very professional, knowledgeable and great, and especially Shae is simply awesome.

We can't be happier choosing Provincial Smart Home Services and would highly recommend them.

Approximate cost of services:
$17,800.00
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Company Response

Afshan, thanks so much for the review. And from the entire team here at Provincial Smart Home - we're equally proud of Shae!!

Faraz
Faraz
1 review Brampton, ON
10/10

Highly Commendable Customer Service.

I was with Reliance for the last 5 years. I had my water heater & furnance on rental plus the electrical and plumbing protection plan with them. I wasn't really happy with the customer service and some bad experiences with their technicians. I also wasn't happy with their billing because every now and then they used to increase the charges.

So I finally decided to look around and found Provincial Smart Home Services through social media. I filled out a short questionnaire and was surprised to receive their call almost immediately after I submitted the form.

The first interection with their customer rep was very pleasant and she walked me over with some of their services and booked an appointment for the very next day.

Their sales rep showed up on time and he explained me the pros and cons professionally to replace my existing traditional water heater with a tankless and a new 96% high-efficiency furnance. He assisted me to make an informed decision and I signed up with them to replace my existing water heater and furnance. In addition he offered me the attic insulation and HEPA Air filtration system. All with 10 years of warranty and service included. They also included my own AC to be covered in the service and protection plan.

The installation was done in the next two days by 2 professional technicians, who kept me involved in deciding the placement of new equipments. They took my old appliances (as part of the buyout process) with them and left the area cleaned after installation.

Part of their offer further included 3 outdoor Google NEST wireless cameras, a Google NEST doorbell (with installation) plus an energy saving kit including kitchen faucet, shower heads and LED bulbs. All for FREE !

The entire process was very smooth and at first it seemed too good to be true and I cannot believe that there are companies like Provincial Smart Home Services out there which really are customer oriented and think about customer benefit rather corporate.

I perticularly was impressed by a gentlemen named Khalid who was in-charge of their installation team. He was prompt in calling and explaining me to eliminate any doubts/ concerns and ensured that I'm satisfied prior anything commenced.

Also, I would like to thank Ms. Shae for her active engagement with me for completing the buyout process of my old appliances from Reliance. She's the best.

All in all, I'm greatly happy to choose Provincial Smart Home Services for providing me with their great service and support and I would highly recommend them.

Two thumbs up.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Faraz, thank you very much for the review. We are a Google Nest Pro Elite installer - and helping Canadians lower their utility bills with smart home solutions - is what we do and do with pride. We're equally proud of Khalid and Shae - they really are the best and your review just puts into words what we feel every day, so thank you again, Faraz, for the review!! Two thumbs up from us as well!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Provincial Smart Home Services

Provincial Smart Home offers smart home automation and smart home comfort solutions with a focus on how to live smart and how to live comfortably. Our team comprises home heating and cooling, air quality, hot water heater, water treatment, electrical, and smart home technicians to provide a quick and easy installation experience in upgrading or servicing your home. We pride ourselves on helping you bring more value to your home with energy-efficient solutions and smart home automation products such as Google Nest (we're a Nest Pro Elite installer), Ring (an Amazon company) and Ecobee. Call Provincial Smart Home Services today at 1-877-376-7589

CATEGORIES
Heating & Air Conditioning and Renewable Energy
PRODUCTS
- Furnace - Heat Pump - Air Conditioner - Water Heater - HEPA filters - Water Filtration - Reverse Osmosis
SERVICES
- Heating - Cooling - Air Quality - Water treatment
BRANDS
Google Nest, Amazon Ring, Lennox, Ecobee, Bosch, LG, Carrier, Goodman, Navien, KeepRite, Ducane, ElectroAir, Arlo,
SPECIALITIES
- Heat Pump - Furnace - Air Conditioner - Water Heater - Water Filtration - Air Quality
WEBSITE
https://provincialsmarthome.com/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
120
PAYMENT METHOD
Credit, Debit, Buy Now Pay Later, Financing
LICENSES
TSSA
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years
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