Replacement of twenty year old skylights
When two of our 20 year old skylights started to leak after a heavy rain, we contacted four of the top rated skylight companies in Toronto to quote on replacing all three of our skylights, including solar powered remote control blinds. The quoted costs were not vastly different, but the attitudes and level of detail provided by the company representatives who came to our home were poles apart. One did not even show up, but literally phoned it in! Although Denis of Skylights Unlimited did not present the least expensive quote, he really impressed me with his professionalism, his knowledge of all the details, and his friendly attitude. After we confirmed our order with Denis, I contacted him a few times to check on the timing of the installation, especially due to the significant amount of rain we were getting. He always responded promptly and since it would take a few weeks for our skylights to arrive, he arranged for his installers to come by and temporarily place a tarpaulin over the leaking skylights to prevent water damage in case there was any heavy rain prior to the start date. The installers, Chemie and Liam were fantastic! They arrived on time, were very friendly and courteous, and worked really hard throughout the day in the blistering heat, always taking care to protect our property and avoid having anything fall through the openings while they were working. Although Denis had estimated that the project might take a day and a half, Chemie and Liam worked into the early evening in order to complete the installation the same day in order to minimize any disruption for us. The skylights look awesome and the remote control blinds are very easy to operate...Im sorry we didnt do this sooner! It is without hesitation that I highly recommend Skylights Unlimited.
- Approximate cost of services:
- $8,000.00
- Company Response
Thank you for such detailed feedback.
The crew put in a long day to get everything done before the next rainfall.
And, I was glad to answer all your questions because an educated customer is a happy customer.
Enjoy the sunshine.