Brock IS the best! Walter our sales rep is a very experienced, knowledgeable, straightforward and practical guy, who truly believes in his product. His dedication to customer satisfaction is unquestionable, as he seamlessly took care of an alteration to our order, while maintaining the original install date. As for the product, these North Star windows are beautifully manufactured, operate smoothly and look great. The triple glazing has more than provided the reduction in exterior noise that we were looking for. The "hat-trick" goes to Ben, the installer. He is a very personable, accommodating and highly skilled installer. He takes personal pride in his work, which is evident in his attention to detail. Among many professional finishing techniques he utilized, Ben came up with a brilliant solution to trimming out the interior of the bathroom window, which is in the shower wall. In the 17 years that we have lived in our home, the second floor has never looked better. Thank you so much to Brock and to your dedicated teams!
- Company Response
Hi Lynn, Thank you so much for writing in about your experience! Our team takes a lot of pride in their work & we are so very pleased to know that their hard work didn't go unnoticed! Thank you again!!