- Approximate cost of services:
- $360.00
- Company Response
Thanks for taking the time to review us, we appreciate and look forward to working with you again.
Thanks for taking the time to review us, we appreciate and look forward to working with you again.
Thanks for taking the time to review us, we appreciate it and look forward to working with you again soon.
Didn’t clean my rug and wouldn’t refund
Thanks for taking the time to leave us a review and we're sorry you had a bad experience.
Both of your rugs were cleaned professionally and I assure were not given "a ride around town" without any cleaning. We wouldn't have cleaned 1 rug and not the other. All rugs go through two wash cycles and are assessed before being bagged for delivery. You contacted us days after delivery with your complaint and our assistant offered to have the rug picked up again and cleaned to your satisfaction at no additional charge. You requested our drivers to come in to roll the rug but due to our covid-19 policy we were unable to fulfill your request and you instead demanded a refund or to have our drivers come in after the policy had changed. As we have no plans on changing that policy in the near future we could not agree as this could be many months from the initial service date.
Thanks for taking the time to review us, we appreciate it and look forward to working with you again!
Thanks for taking the time to review us, we appreciate it!
Thanks for taking the time to review us. We appreciate it and look forward to working with you again soon!
Thank you for the kind words. We look forward to working with you again!
Thanks for leaving us a review, we appreciate it!
We try our best to remove spots and stains through our normal cleaning process, however, as you can probably imagine not all stains will come out. For the ones that don't, we do offer a stain correction and repair services if available at an additional cost.
We hope to work with you again soon, Thank you!
Thanks for taking the time to review us. We appreciate the kind words and look forward to working with you again soon!
Thanks for the feedback, we appreciate it and look forward to working with you again!
For over two decades Toronto Steam n Clean has been providing quality services to residential and commercial clients of all types. Our experience and attention to detail is the reason we are chosen by organizations of all sizes in both the private and public sectors.
We’re able to guarantee satisfaction because we use top-level machinery and employees to make sure you get great results. Our company won’t leave your home or business until we’re assured you’re entirely satisfied. We have been in the business of putting smiles on our clients’ faces for over 20 years. Let us put a smile on yours today!