I am happy with the quality of our windows but they broke off a piece of the siding, never told me and did a bad job repairing it. The company hires young inexperienced workers to keep their overhead down. The widows are nice but would have appreciated being told of some of the screw ups.
- Approximate cost of services:
- $8,000.00
- Company Response
We would like to thank you for your feedback regarding your experience with A1 Windows. I’m sorry that it was less than favourable. The opinion of our customers is important to us; as is the quality product and service that we provide. Our foreman has over 10 years experience and should have reviewed the job at time of completion with you to ensure that the job is completed to your satisfaction. Any deficiencies would have been noted and either addressed on the spot or a service request would have been created. Our records do show your sign off but no service request. I realize it has been some time since your installation but if there is anything we can do to help please feel free to contact me (Craig Lovell) directly at 604-777-8000.