Acorn Wood Floors

Floor Retailers
Unit #2 – 5550 Panorama Drive Surrey BC V3S 1B7
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Acorn Wood Floors
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96%

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Best of the Best '22 
Best of Award '22 winner 10 timesBest of the Best '22 Best of Award '22winner 10 times

Reviews for Acorn Wood Floors

Average customer rating:
9.9 10 (133 reviews)

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Private User
Private User
3 reviews Vancouver, BC
10/10

meticulous

Acorn just completed their second job for me, (two condo's, full re-flooring jobs; laminate, and LVT), and just like the first, it went without any complications, or trouble....exactly on-budget, and only a few days longer than expected. Ron, Alex, and the team are in high demand, and renovations dont always go exactly to plan, so they sometimes have to adjust where they'll be on any given day, but hey, you can't rush quality work, and quality is exactly what you get with these guys. If you want a cheap, or a quick job, don't call Acorn. But if you want perfection, excellent materials, at an honest price, you'll be happy with this team.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for this wonderful review! We were glad to see you at another site, and to take care of your flooring needs once again!

Cheers,
Ron Teljeur and the Acorn crew

Paul from Richmond Hill
Paul from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Refinishing Santos Mahogany floors from red to stunning

Our new condo was atrocious with bright red floors and contrasting green walls. I requested a quote from Acorn Wood floors and the pricing was pretty affordable so we hired them as soon as they could fit us in in their calendars. The customer service they provided was out of this world as was the service and result. The pricing was adjusted according to the service they provided and we're very happy customers and highly recommend this company!

Approximate cost of services:
$9,000.00
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Company Response

Hi Paul,

I remember your job like it was yesterday! Yours was one of the first jobs that we used Basic Coatings HyperTone stains to "cut the red." Ron assumed that the floors were Brazilian Cherry, but realized that it was Santos Mahogany from the smell of the board that you let us do destructive testing on. We still have the Brazilian Cherry sample that Ron made and use it to demonstrate how exotic red floors can look when stained.

I hope that you enjoy the rest of your day,

Sandy Teljeur
Acorn Wood Floors

Private User
Private User
Private User reviews Surrey, BC
10/10

Excellent company to deal With

I would highly recommend Acorn Flooring to anyone looking to have their hardwood floors redone or installed. 3 years ago we used Ron and Acorn to redo the hardwood throughout our house and they did an incredible job. The floors 3 years later still look brand new. Unfortunately we had a leak in our kitchen about 5 months ago. As soon as it happened we called Acorn flooring as I will not let anyone else touch my floors. Ron was so good helping us through the insurance nightmare. He came regularly to check how our floors were drying and when they were all dry which was a few weeks he and his crew sanded and restained our kitchen and family room floors. They match perfectly with the original job and they look amazing. Sandy in the office is so easy to deal with. She is friendly and very accommodating. Like I said I would not let anyone touch my floors other than Acorn. I would not hesitate to recommend them to anyone in fact we have already recommended them to 2 of our friends.

Approximate cost of services:
$3,500.00
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Company Response

Hi there,
We are very glad that you love the work that was done to your floor. I am happy to know that the newly sanded and the existing floors blend so well!

Sandy Teljeur

10/10

Screen and Coat

We have used Acorn Wood Floors before so it was an easy decision to go with them again. We did not even get any other quotes because we were so impressed with them the first time. Great customer service from Ron, Sandra and the crew. They did a fabulous job and were very thorough and prompt. We would totally recommend Acorn.

Approximate cost of services:
$1,000.00
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Company Response

Hi Mike,

It was nice to have you as a customer again, and I like that you used "fabulous" to describe the job that was done. I will pass the compliments along to those who were responsible!

Enjoy this beautiful day,

Sandra

Ivan in Vancouver
Ivan in Vancouver
1 review Port Coquitlam, BC
10/10

Leveling, Laminate Floors, and Stair Rebuild

This review is well overdue as we had Acorn come in last year and the year before to work on our house. I have been really busy but have not forgotten the great work that they did at our place. We bought an old house with the intent of renovating it. However, it wasn't until I removed the old carpet that I realized how poorly the house was built. Some rooms were slanted badly and the stairs were not flat. Ron came to have a look and made suggestions of possible solutions that could fix our problems. He was very knowledgeable and pointed out things that other contractors didn't catch when they came to provide a quote. We felt at ease that we were choosing someone that clearly knew their stuff. Sandy was also great when we went to their shop to look at the different flooring options. She was able to help us find something that suited our taste and fit our budget. Since I was doing most of the renovations by myself while maintaining my full time job, the progress on my home project was very slow. Acorn was very patient and was able to split the flooring project to accommodate my pace. Ron had his team come in to perform the leveling and install the laminate on a couple of the floors of the house. Then Ron and his son rebuilt the first flight of stairs. What a huge difference! We were extremely happy with the results. We were able to move in after that which made it easier for me to work on the rest of the house. The second time they came in was to finish the laminate for the remainder of the house and rebuild another set of stairs. This was during the great heat wave of 2021. The "feels like" temp in Port Coquitlam during those few days was close to 50 degrees Celsius. I was surprised to not receive a call from Acorn to reschedule but really appreciated that they respected our time as we were hoping to get it done as soon as possible. Ron and his son still came in and got the job done. The quality was again top notch. How they managed to withstand the heat outside to cut the flooring still amazes me. This showed me that they were really dedicated to their work and it turned out great. We get a lot of complements about the floor when guests come to visit. We want to give a big thank you to everyone at Acorn. We couldn't have done this project with them.

Approximate cost of services:
$18,000.00
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aquarius44
aquarius44
0 reviews Abbotsford, BC
10/10

Refinished Engineered Hardwood Floors

I was referred to Acorn Wood Floors by a colleague who had them in to refinish her hardwood floors. I wasn't really sure what to expect, never having had work like this done before. Ron came to our house, explained the process step by step, and answered all of our questions. We had two more estimates completed and none showed the value or the level of professionalism that Ron displayed coming to my house that day.

The work was booked and started on time. Ron and his team were very professional, showed up on time, and did a great job. I wasn't sold on any of the colors that Ron had in samples, but his team helped me pick a custom color by painting 4 custom "swatches" on the sanded floor for me to pick from. I ended up with exactly what I wanted! Awesome!

Ron was very responsive and quickly resolved any concerns I had. The floors look amazing and I am so happy with the final product. I would not hesitate to recommend Acorn Wood Floors for your floors. They really do go above and beyond and provide exceptional value for the service they provide.

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much for your glowing review! I am happy to know that Ron made such an impression on you that you chose Acorn over two others. I will also hand on the compliments to our sanding team for their efforts with finding a colour you liked with the swatches.

Cheers,

Sandy Teljeur
Acorn Wood Floors

Kat&Mike
Kat&Mike
0 reviews Port Coquitlam, BC
10/10

refinish existing hardwood floors

Amazing job refinishing floors that were wax coated. Result is beyond expectations.
Very friendly, honest & knowledgeable. They went out their way to find information that we were seeking, even sent us videos & links to assist us in completing the task.
This business is A1, 100% recommend. They are my families go to.

Thank you so much! Your guys are amazing!

Approximate cost of services:
$3,200.00
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Company Response

Hi Kathy and Mike,
We were very glad to be able to help you out with the previously waxed floors. It was certainly an interesting job. We are always happy to save a floor from the landfill!

Regards,

Sandra

noral.engholm
noral.engholm
0 reviews White Rock, BC
10/10

Hardware Flooring Install & Reno

Ron and his team from Acorn Floors were amazing ! They met the timeline for our kitchen renovation and the end result is beautiful !!

They are honest, reliable and great craftspeople. Sandy kept us informed of the delivery and installation timeline and was super easy to work with.

This was the second time, Acorn did some work for us and I would hire them again in a heartbeat.

Approximate cost of services:
$35,000.00
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Company Response

Hi Noral,
Thank you for your lovely review. I am glad to know from you that the floors are beautiful. I know that our sanding team does excellent work, and I will hand on the compliment to them.
It is nice to have a second-time customer review up on our profile. It will show
up-and-coming customers that Acorn does fine work!

I hope that you will enjoy your floors for years to come!

Sandy Teljeur
Acorn Wood Floors

Dieter T in Coquitlam
Dieter T in Coquitlam
3 reviews Coquitlam, BC
10/10

Living and Dining Rooms

Ron and Sandra were a pleasure to work with throughout the entire project. I particularly appreciated their communication which never left us wondering about any aspect of the job.

Bernie and Aldrin did outstanding work resurfacing, staining and finishing our floors. They were professional, polite and readily answered our questions. They were always careful and avoided any damage to our home and property. They also did a thorough cleanup at the end of their work.

Ron’s installation of his custom built transitions completed this project. We could not have been more pleased. We definitely recommend Acorn Wood Floors.

Approximate cost of services:
$3,400.00
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Company Response

Oh Dieter, I am blushing 😊!
I am pleased to know that Bernie and Aldrin did Acorn well in completing your job, and I will pass these compliments on to them. Our work is only as good as the people that we have working for us!
Thank you for your patience with the custom transitions. Ron is somewhat of a jack of all trades right now, going between installing and doing millwork. I will let him know that they are appreciated!

Kind regards,

Sandy Teljeur
Acorn Wood Floors

karm.b
karm.b
0 reviews Surrey, BC
10/10

Living / Dining Room

We recently had Ron install install Vintage hardware flooring in our Living and dining room. As usual, Acorn did a fantastic job. Working with Sandra and Ron was a pleasure. They kept us informed from the selection and ordering process to the final installation. This is the second time we have used Acorn in two different residences. Both times we were pleased with the results. I would definitely recommend them. They are experienced and their results are consistently top notch.

Approximate cost of services:
$8,000.00
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Company Response

Hi Karm,

It was nice to work with you again. I am so pleased that you like your second Acorn experience as much as your first! I hope that you enjoy your floors for years to come.

Sandra Teljeur
Acorn Wood Floors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acorn Wood Floors

In short form, yes we are open! In long form, COVID-19 has changed the way that many people interact with each other. For Acorn that means that we will continue to do estimates and jobs while maintaining our physical distance as well as sanitizing as necessary. We will be watching for Dr. Bonnie Henry's health updates, and adjust our interactions accordingly. So in her words, be kind, be calm and be safe.

Acorn Wood Floors continues a family tradition started in 1959. This company is a product of the combined experiences of the Teljeur family and its background in the flooring industry. While our product line will suit many budget ranges, we still carry only first line, fully warrantied, dependable products. The majority of our product selection consists of North American and European brands.

As well as new installations, Acorn is known within the industry for its excellence in restorations, refinishing and extending of exisiting wood floors. Refinishing wood flooring is no longer the intrusive smelly dust storm of the past. With the combination of our Dust Collection Systems and our use of durable, environmentally friendly water-based finishes, the refinishing process doesn't turn your life upside down.

CATEGORIES
Floor Retailers, Green Products & Services, and Floor Laying & Refinishing
PRODUCTS
Solid Wood Floors, Engineered Wood Floors, Luxury Vinyl Tile Flooring and Laminate Flooring. Maintenance and Cleaning Products
SERVICES
Floor Sanding and Finishing, Floor Installation, Floor Repairs, Custom Flooring Millwork, Interior Stairs, Floor Tool Rentals, Maintenance, Flooring DIY Product Sales
BRANDS
Vintage, Lauzon, Chelsea Plank, Sheoga, Homerwood, Canadian Heritage, Wideplank, and many more.
STYLES
All styles
SPECIALITIES
Dustless Sanding, In-house Millwork, Interior Stairs, Custom Design
WEBSITE
http://www.acornwoodfloors.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
eTransfer, Cash, Interac, Cheque, Visa, MasterCard, American Express
MEMBERSHIPS
National Wood Flooring Assn.BC Floor Covering Assn.Canadian Federation of Independent Business
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Installers
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty on Floor Products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.