Aetna Pest Control Ltd

Pest & Animal Control
Toronto ON M4C 1H8
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Pest & Animal Control
Aetna Pest Control Ltd
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Reviews by rating (past 12 months)

Reviews for Aetna Pest Control Ltd

Average customer rating:
9.7 10 (72 reviews)

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Marylin from Toronto
Marylin from Toronto
1 review Toronto, ON
10/10

Professional pest control technicians

I love them. I think they are fabulous. I have dealt with other companies and Aetna gave me so much information. He is going to come back in the Spring. They are the cheapest and the best. Some other companies wouldn’t even come out to have a look unless I paid them $150.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Marylin it was a pleasure helping you with your pest issues. Please contact us and we will have Al come back in the spring as promised.

peterjackson
peterjackson
3 reviews Toronto, ON
10/10

Professional pest control technicians

I absolutely loved them. They were absolutely wonderful. They are maintaining my termite warranty. They are a solid company that is ethically and morally strong. They have worked for these Nuns beside us for free.

Approximate cost of services:
$0.00
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Company Response

Peter one of the best things about our job is our relationship with our clients. We are very pleased to be able to assist you with your termite needs.

alana
alana
2 reviews Toronto, ON
10/10

Professional pest control technicians

They are really great. They are super friendly, knowledgeable, courteous and also punctual. They are really diligent in that they do follow up calls after the job is complete too.

Approximate cost of services:
$0.00
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Company Response

Alana thank you for the very positive review. We hope that you would contact us for any of your pest control needs. It was a pleasure!

Alan from Toronto
Alan from Toronto
2 reviews East York, ON
10/10

Termite treatment

I discovered I had termites in my home and when I called Aetna Pest Control Limited they sent one of their qualified employees to survey the home's structure and gave me an honest quote to deal with the problem. I had the recommended treatment in the fall for the areas infested with termites. The crew was very professional and neat. It's now the end of April and I've just had a follow up inspection. I'm happy to say there is no sign of any termite activity. I was extremely pleased with the service I received from Aetna and would recommend to anybody faced with termites to contact Aetna first!!!

Approximate cost of services:
$2,000.00
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Company Response

Alan thank you very much for the comprehensive review and vote of confidence. It makes us all feel pretty happy to know how you feel!

Geoff
Geoff
1 review Toronto, ON
10/10

Removal of insects and other pests

I have known them for about twenty years. I am a real estate agent and my clients have used them. They are polite, courteous and they get the job done.

Approximate cost of services:
$0.00
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Company Response

Geoff it is always a pleasure working for you and your family. We wish both you and your wife and son all the best and we thank you for the positive review.

Liz from York
Liz from York
1 review York, ON
10/10

Termite Treatment

Dick came out for the initial inspection to confirm my worst nightmare...he was informative, detailed and provided a very fair quote. My basement was finished almost 40yrs ago with all the plumbing in the concrete floors. Dick and his team were very thorough and completed the job without any impact to plumbing, drains and esthetics of the tiled floors. I would highly recommend Aetna to anyone seeking termite or any other pest control solution.

Approximate cost of services:
$3,300.00
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Company Response

We are so pleased to hear you were happy with our service. The crew are very pleased to hear you were happy with the final result of the tiles.

Jason from Richmond Hill
Jason from Richmond Hill
2 reviews Toronto, ON
10/10

Termite spray

This company came highly recommended from my designer and I'm happy to say they didn't disappoint. They are reputable, fair, honest, and reliable.

Their service was quick - and that's impressive given that they were working in -32 degree weather!!

In any case, in an industry that's so important and involves the protection of your investment property, I strongly recommend them. Might be a (slightly) greater cost upfront, but you'll be happy when your investment is safe and sound for years to come.

- Jason

Approximate cost of services:
$2,260.00
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Company Response

Jason thank for your kind words. Aetna invests a significant amount in our termite trucks to winterize them for the needs of Canadians. While termites are less active in the winter, they will continue to appear on the interior and it is important to be able to respond to our customer needs 12 months a year.

East Ender from Toronto
East Ender from Toronto
5 reviews Old Toronto, ON
10/10

Termite Control

I had Aetna do a termite treatment in my home which involved drilling every 12" into my freshly polished concrete floor in my finished basement. Althought I'm sure it took extra time, they drilled carefully and close to the baseboards so that when the quater round went back you you can't even see the holes! They were so careful and thorough - no corner of my basement was left untreated. I'm totally impressed with their professional attitude - can't recommend them enough.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your warm review. Although it took extra time to do the work more aesthetically pleasing, it is most important to have a satisfied customer at the end of the day.

All Seasons Home Inspection
All Seasons Home Inspection
2 reviews Toronto, ON
10/10

Termite Inspections

As a home inspector in the GTA for the past 25 years I have inspected hundreds of homes accompanied by either Dick or Richard Murphy from Aetna Pest Control. They are truly experts that can be relied on to provide a thorough and accurate assessment regarding many wood-boring insects and if there is an active infestation that will require chemical treatment to eradicate. Over the years I have gained valuable insights that have helped enhance my inspection abilities thanks to Aetna. There have also been a number of occasions over the years that I have encountered sub-standard treatment work undertaken by other licensed pest controllers, where Aetna Pest Control had to be called in to remedy the situation.

Approximate cost of services:
$300.00
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Company Response

It has been a pleasure working with you for all these years. You are an extremely thorough home inspector and we look forward to the next 40 years working with you.

Krys from East York
Krys from East York
10 reviews East York, ON
10/10

Termite & Carpenter Ant Treatment

I can't say enough glowing things about Aetna, from the initial calls to the inspections to the eventual treatments.

Having always lived in the west end of Toronto, I was definitely in for a rude awakening buying a home in East York that had never been inspected or treated for termites. In fact, I had no idea what to be looking for and what the signs were. While in the process of gutting the house, I discovered that my kitchen, master bedroom and back addition had been a veritable buffet for both carpenter ants and termites.

The team at Aetna (Dick, Liz, Marie, Al, Suli) are amazing! First off, Liz and Marie are the best two points of contact whenever calling Aetna -- they're kind, knowledgeable and flexible. In the process of my renovations, they managed to schedule all my treatments around what my contractor's crew was doing, and even accommodated some very short notice requests. I appreciated that I could schedule my termite treatment in stages that accommodated what work was being done on my house at any given time.

The crew that Aetna sent out -- Rob and Suli (termites) and Al (carpenter ants) -- were phenomenal. Suli, in particular, is an impressive young man. When I arrived home to find him and Rob already at work in my basement, he took the time to explain the treatment process to me, the kinds of chemicals that were being used, and what to watch out for to minimize the potential for return pest offenders. We walked around the perimeter of the house together, noting where wood-to-soil contact had to be broken, and what else to watch out for. Suli is extremely knowledgeable and obviously takes great pride in his work. He and Rob were kind and courteous.

Though nobody is ever thrilled to find their home a hotbed of unwanted insect invaders, I'm confident that I got the Cadillac of treatment with Aetna and appreciate their impeccable customer service. Thanks, guys!

Approximate cost of services:
$3,600.00
Any advice to offer fellow homeowners facing a similar project?
Get a termite inspection BEFORE you buy a house, or, at the very least, make a termite inspection a condition of sale.
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Company Response

Wow! I am so pleased we could resolve all your pest issues. We know you will have a great finished product once the renovation has been completed.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aetna Pest Control Ltd

Our technicians understand how unsettling and unnerving the discovery of a pest infestation can be. No one wants to face the reality of having rats, cockroaches, bed bugs, ants or termites in and around their house. However, ignoring the problem will not make it go away; in fact, it will ...
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