Air Treatment Climate Care

Formerly Air Treatment Heating & Cooling
Heating & Air Conditioning
Toronto ON M6M 2R1
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Air Treatment Climate Care
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Air Treatment Climate Care

Average customer rating:
9.6 10 (106 reviews)

Sort by

John in Toronto
John in Toronto
2 reviews Toronto, ON
10/10

Replacement of 40 year old air conditioning system

When components of a system are this old they hav lived out their useful life!

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you so much for the wonderful review!

Richard C.
Richard C.
0 reviews Toronto, ON
10/10

Perfect Experience!

Denise, our technician, has a lufe-time of experience, she came to our home immediately after calling by appointment and clarified all of our needs! Clearly, precisely and with zero upsell pressure! She ordered our equipment - communicated every step and sent her installation team two times to accommodate a complicated third floor heat pump and AC system - for roughly 700 square feet. It went perfectly and absolutely surpassed all of our expectations. Now in use, I'll say confidently it was worth every penny and we are over the moon. Most grateful!

You too will be grateful I am certain. This is no fly-by-night operation. Truly professional and excellent!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

What am incredible review and kind words about Denise ! We truly appreciate the business and the warm felt thoughts.

John in Mississauga
John in Mississauga
5 reviews Mississauga, ON
10/10

Replaced our air conditioner

Thoroughly pleased with this company.
Previously replaced our furnace also.
Would not hesitate to recommend them.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for the sincere review we appreciate your business

Robert
Robert
2 reviews Toronto, ON
10/10

Boiler replacement

As we have fully come to expect over the years, the people from Air Treatment who replaced our two aged heating boilers were polite, courteous, efficient, and professional. We recommend them highly.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you so much for the amazing review! We appreciate you loyalty and kind words.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service! Above and Beyond

Excellent Service! We purchased a ductless air-conditioner which continually suffered from manufacture's defects. Air treatment promptly responded to all service issues without complaints and eventually replaced the unit free of cost when it became apparent the unit was simply unfixable due it's defects preventing the intended use. They contacted the manufacturer and quickly replaced the unit, and promptly with their team installed it. Denise handled the matter from start to finish with the utmost professionalism, class, and we cannot thank her enough for her service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks you so much did the kind words. We appreciate it tremendously and are here to help with any future needs you may have.

kalmondpike in Guelph
kalmondpike in Guelph
3 reviews Toronto, ON
10/10

Excellent service !!!

I switched to Climate Care a few years ago and am 100 percent satisfied with their service ! The office employees through to the technicians are amazing professional, respectful , knowledgeable, dependable and extremely personable . Absolutely a 10 + !!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for the review we really appreciate it and continue to strive to provide the best service. Thank you for your loyalty!

Sheila in Toronto
Sheila in Toronto
2 reviews Toronto, ON
10/10

New Furnace and AC and ductwork

My daughter bought a newly renovated house which had a home inspection. The furnace kept going on and off and the house was freezing Scott figured out that the furnace was too big for the house and the duct work wasn’t done properly. Even though this was close to Christmas Mel sent Scott and Derek to install a new furnace, humidifier and AC unit and repair the duct work . Derek was working in a 2 foot crawl space to create a new duct to the kitchen.
They finished the work in 3 days, explained the new equipment and left the house spotless. My daughter now has a house with comfortable heat in every room. Thanks so much Air Treatment.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for the amazing review!
We are glad we were able to resolve the issue with the over sized furnace and duct work. And are happy that the new equipment is working effectively and the house is warm!
We are always here to assist in anyway possible

BettyToronto
BettyToronto
11 reviews Toronto, ON
10/10

New furnace Experience

Firstly, it is so refreshing to see a woman in the business and one as competent as Denise who blew everyone else out of the water! She was the only one who 'really' figured out how to vent a new high efficiency furnace... as my situation was unique and a difficult one with windows, A/C, garage, and a gas meter in the way of venting properly to code.

Since I was concerned re my chimney, Denise arranged for a chimney expert (who was swamped with work) to assess whether or not it was viable, even though I had not made a commitment to go with Air Treatment ClimateCare (ATCC). This chimney assessment was done because the Technician who came from another company to clean my furnace (on this website and promoted by a home improvement show host) verbally told me that my chimney had collapsed. NOT TRUE!

I was amazed at Denise's knowledge and expertise and even more importantly her honesty and integrity. After seeing the reasonable and well laid out proposal, (install, special venting, taxes, new high efficiency furnace. I was happy to accept the contract. The install was done the next day as I had no working furnace for over 7 days (shut down by the other company that I was a member of) .

The installers were great! Since my previous furnace was 39 years old, the duct work (made within a few hours in their shop) had to be redone (see pics). The whole install was seamless.

The overall price including tax was very reasonable considering there was a chimney inspection done as well etc. I did my homework on the various furnaces out there and the one I chose is comparable to some of the other makes I was originally considering. I learned a lot about high efficiency furnaces, how they work, and how they are and can be vented.

Although stressful initially, this was an amazing experience because Denise and Air Treatment ClimateCare turned a bad situation into a good one.

Approximate cost of services:
$4,966.00
Was this review helpful?
Company Response

Thank you so much for the kinds words and great review. We appreciate the continuing work relationship with you and look forward to dealing with you again in the future!

Joe in North york
Joe in North york
5 reviews Toronto, ON
10/10

Service to Fujitsu Ductless Air Conditioner

Three months after servicing and recharging our Fujitsu Ductless AC the unit was no longer producing cold air. At this service the technician found no leaks and recharged the unit. Called back for another service call and technician Amir was sent to check the unit. Initially with a soap test Amir found no leaks but he was very diligent and persisted in trying to determine the cause of the problem. He utilized a different type of liquid leak detector and a specialized tool to detect leaks. Amir's knowledge and persistence paid off and he was able to determine a minor leak at a flange and repaired it. There was no charge for the call back which could have been avoided if Amir had been assigned the initial service call.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much for the amazing review and we appreciate your ongoing loyalty! Look forward to working with you again!

Maarten in Ottawa
Maarten in Ottawa
1 review Ottawa, ON
10/10

100% satisfied

The entire process of updating our HVAC system went smoothly and efficiently. From Denise’s initial visit to assess our needs to the support needed to finalize some details, we found the entire process to be first-rate, with knowledgeable and friendly staff.
Denise took the time to fully assess not just our current situation, but also to ask about our preferences and any current issues. That enabled us to discuss some issues that were not strictly technical.
Mel’s quote was under the competition (one was more than double!).
The installation team - Scott and Derek - arrived on time and took care to explain all the steps of the process and all the changes they were making. They were clean, careful and completed the work in less than the time promised. They worked with us to find the best ways to route the new condensate drain line in a collaborative process. They cleaned the work area, explained the system, demonstrated its operation and answered all of our operation questions.
There was a cosmetic issue with the thermostat, but the support staff acted quickly to replace it. That gives us confidence that further support and maintenance will also be handled well.
Very happy with our new system, and our new HVAC service provider. Happy to recommend Air Treatment to all our friends.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

We appreciate the review and are so glad the installation went well. We also appreciate the kind words about our team and are here to assist you in the future with any other HVAC related needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Treatment Climate Care

Air Treatment ClimateCare is one of Toronto’s leading heating and cooling contractors. We opened our doors 67 years ago, and since that time we’ve been keeping homes and families healthy and comfortable throughout Toronto and the surrounding area. Whether it’s a new furnace, air conditioner, or indoor air quality system, or whether you’re repairing the one you have, you can count on us to provide outstanding service, quality products and affordable prices.
We’re personal climate experts, but we’re more than that. We’re also your neighbours. So you know we’re going to do the job right, every time. We’re committed to providing you with excellent service, top quality products, and the right price.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Humidifiers, SpacePak/Unico System and Heat and Energy Recovery Ventilators,
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Custom HVAC Solutions; and Maintenance Plans
BRANDS
Carrier, Keeprite, York, Payne, The Unico System, Slant Fin. Fujitsu and Weil-McLain
SPECIALITIES
We deliver that extra value. It shows up in the equipment we choose to sell, the thought and care that go into our installations and the honesty of our service. If there’s anything we can do to provide a customer with extra assurance of comfort and satisfaction, we do it gladly. It’s a proud family heritage, and that means a lot to us. Adding value keeps our suppliers happy too. It’s rare that they ever hear a complaint from our residential customers.
WEBSITE
https://www.airtreatment.net
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, and Financing
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #002681001
MEMBERSHIPS
HRAI, ASHRAE, CFIB, Climatecare Co-op
LIABILITY INSURANCE
Yes
DIPLOMAS
Professional Engineer, Heating Refrigeration and Air Conditioning Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please Inquire Within
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.