Air Treatment Climate Care

Formerly Air Treatment Heating & Cooling
Heating & Air Conditioning
20 Densley Ave Toronto ON M6M 2R1
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Heating & Air Conditioning
Air Treatment Climate Care
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95%

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Reviews for Air Treatment Climate Care

Average customer rating:
9.5 10 (99 reviews)

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Alex from Toronto
Alex from Toronto
1 review Toronto, ON
10/10

Corrected improper installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When I asked Denise McCormack of Air Treatment / ClimateCare to check the sub-par performance of our Coleman furnace (that was installed by another contractor), she immediately observed that the furnace was not at fault; it had been improperly installed.

Denise promptly called the representative at York Johnson Controls who, without hesitation, took measures to correcting the situation created by another contractor.

Consequently, I now have a reliable furnace thanks to the professionalism and integrity of Denise McCormack, her Air Treatment / ClimateCare team and the responsiveness of the people at York Johnson Controls.

C.R. Stiver

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Company Response

Dear Alex, We really appreciate that you took the time to review us and thank you very much for your kind words. It has certainly been our pleasure!

Lora from Toronto
Lora from Toronto
1 review Toronto, ON
9/10

Furncace and Air Conditioner Install

We originally used Air Treatment approximately 25 years ago to install our air conditioning unit, and we just replaced a furnace and space pac unit after a horrific flood in basement due to sewage backup. The salesperson named Vic was super, and the workers were efficient. We would highly recommend Air Treatment and would use them again in the future.

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Company Response

Thank you Lora for your response, we look forward to doing business with you again in the future. Regards, Air Treatment

Diane from WALLENSTEIN
Diane from WALLENSTEIN
2 reviews Toronto, ON
10/10

Outdoor gas line to bar b q

We had out gas bar b q hooked up with this very professional company. They were efficient and knew what parts were needed and installed the line and shut off valve

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Company Response

Thank you Diane for your response, we look forward to doing business with you again in the future. Regards, Air Treatment

Lyman MacInnis from Toronto
Lyman MacInnis from Toronto
1 review Toronto, ON
10/10

New furnace installation

Air Treatment responded to our call promptly and efficiently. Their serviceman described clearly why we needed a new furnace. Their sales rep was professional and very helpful. The new furnace was installed by polite, knowledgeable, and accommodating technicians. We have nothing but the highest praise for our decades-long association with Air Treatment.

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Company Response

Thank you Lyman for your response, we look forward to doing business with you again in the future. Regards, Air Treatment

Stuart from Toronto
Stuart from Toronto
1 review North York, ON
10/10

Air Conditioner Service

I had a new air conditioner installed within the last 5 years and it has not been cooling my house properly for the entire time. I chose this company at a higher cost due to their years in business, supposed expertise and reliable coverage should service be required in the future. I'm reluctant to go with another company as I would think that this company would take some ownership in their work in rectifying this issue. I am at the brink of cutting my losses as they are not responsive (waiting more than 1 week for a service call) with no resolution. Thankfully, I did not sign up for their annual maintenance plan.

I understand that mistakes happen evne with the best companies and feel the true measure of a good company is how they respond to mistakes or disagreements. Air Treatment ClimateCare falls short on this measure and would not recommend this company.

******** AMMENDMENT TO ABOVE REVIEW *******
When I initially wrote the review, I was very frustrated in the midst of an intense heat wave. The same day this review was entered (i.e. before the company actually had an opportunity to see this review), I was contacted by the salesperson that took care of my air conditioner sale 6 years ago (Denise). I was extremely impressed that a salesperson would take the care to deal with a service issue 6 years after the sale as this was the one and only time I have dealt with her. In fact, I didn't think to ask for Denise as I only met her the one time when the sale was made. Bottom line is that Denise took care to ensure this issue was resolved to my satisfaction in a very timely matter. This treatment exceeds my expectations of what I'd expect in terms of being taken care of in such a personal way. I highly recommend this company for standing by their work and the salesperson's (Denise) care and commitment shown well beyond the sales cycle.

Review has 1 previous version
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Company Response

Thank you for your review and we look forward to doing business in the future

Adam Freedman from North York
Adam Freedman from North York
1 review York, ON
10/10

Air Treatment Climate Care

I am writing to recommend Air Treatment Climate Care for the fantastic work they completed at my new home. We converted our house from electric baseboards to a forced air system. The work was done in a completely efficient, professional and service-minded manner. Jeff, who completed the work was a pleasure to work and always went above and beyond the call of duty. Denise, who spearheaded the project from the sales side, was incredibly responsive and answered all of my calls no matter what hour of day or night. Also, the price was reasonable. I was very pleased with Air Treatment Climate Care and would highly recommend them for any HVAC or related work.

1 of 1 people found this review helpful.
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Company Response

Adam thank you so much for your feedback I will definitely pass on your comments. Look forward to doing business in the future.

Boris  from North York
Boris from North York
2 reviews North York, ON
10/10

Replace two furnaces

I chose Air Treatment because of positive service experiences in the past and awarded them the contract even though they were slightly more expensive - I felt their excellent service orientation was worth it. Denise did a fantastic job explaining options and sourcing alternative thermostats. She also attended the job site on both days to ensure quality job was being done.The crew was very professional, courteous and did many fixes that went beyond the scope of promised installation. Highly recommended.

1 of 1 people found this review helpful.
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Company Response

Thank you Boris for your response, we look forward to doing business with you again in the future. Regards, Air Treatment

Ronica Sajnani from Toronto
Ronica Sajnani from Toronto
2 reviews Toronto, ON
10/10

Furnace

Air Treatment were very good. Efficient, the sales person showed up with loaner space heaters till the workmen arrived. All concerned were prompt, polite, efficient, and very considerate. I would recommend their service wholeheartedly.

1 of 1 people found this review helpful.
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Company Response

Ronica, thank you so much for the review.
Cheers

Steven Williams from WALLENSTEIN
Steven Williams from WALLENSTEIN
2 reviews Toronto, ON
10/10

Repair of furnace motor

We called Air Treatment because we had not heat.in January 2013. The house was getting very cold.

The company had a techchnician out here within hours to assess the problem. The parts were called in that were needed.
The parts were ordered and the repairs were made in less than 24 hours of the first visit.
He was very punctual, did not waste time on the job and cleaned up after himself.
I would highly recommend this company for their expertise and honesty.

2 of 2 people found this review helpful.
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Company Response

Thank you Steven for your response, we look forward to doing business with you again in the future. Regards, Air Treatment

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Treatment Climate Care

Air Treatment ClimateCare is one of Toronto’s leading heating and cooling contractors. We opened our doors 65 years ago, and since that time we’ve been keeping homes and families healthy and comfortable throughout Toronto and the surrounding area. Whether it’s a new furnace, air conditioner, or indoor air quality system, or whether you’re repairing the one you have, you can count on us to provide outstanding service, quality products and affordable prices.
We’re personal climate experts, but we’re more than that. We’re also your neighbours. So you know we’re going to do the job right, every time. We’re committed to providing you with excellent service, top quality products, and the right price.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Humidifiers, SpacePak/Unico System and Heat and Energy Recovery Ventilators,
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Custom HVAC Solutions; and Maintenance Plans
BRANDS
Carrier, Keeprite, York, Payne, The Unico System, Slant Fin. Fujitsu and Weil-McLain
SPECIALITIES
We deliver that extra value. It shows up in the equipment we choose to sell, the thought and care that go into our installations and the honesty of our service. If there’s anything we can do to provide a customer with extra assurance of comfort and satisfaction, we do it gladly. It’s a proud family heritage, and that means a lot to us. Adding value keeps our suppliers happy too. It’s rare that they ever hear a complaint from our residential customers.
WEBSITE
http://www.airtreatment.net
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, and Financing
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #002681001
MEMBERSHIPS
HRAI, ASHRAE, CFIB, Climatecare Co-op
LIABILITY INSURANCE
Yes
DIPLOMAS
Professional Engineer, Heating Refrigeration and Air Conditioning Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
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