Amish furniture Outlet

This was the most regretable and worst purchase experience we have ever encountered. This store held a 1,300 down payment for approx 6 months and we came out of it with only our money back, no side board and months of stress and aggrevation. On Nov. 9, 2008, we purchased a custom sideboard for our dining room. We spent over an hour discussing size, features, trim, legs, etc. We were promised delivery in 10-12 weeks. At 16 weeks, we had not heard from the store. This began a serious of weekly phone calls and visits to the store only resulting in many broken promises. At 20 weeks we were assured the piece was finished and would be on the next delivery.
Again nothing. At 22 weeks, I left a message for customer service. I heard back after 1 week and only after I had complained to my salesman. Customer Service, Amanda, called me back and said she would look into it and get right back to me. Another week passed, no call back. At 24 weeks, I called the store and asked for the sales manager or store manager. The receptionist, Linda, was like a brick wall between customer and store. She refused to put them on the phone, stating they were both busy, (the store was always empty when I dropped in) and would not give me the name of the owner. She was extremely rude and at that point I decided we needed to get our money back and get out of this nightmare. Later that day, the owner, Greg Stewart called and said the piece was located in Ohio with damage. It would be repaired and he would call me the next day to let me know exactly when it would arrive. Greg Stewart never called me back and after 5 more days we went into the store to demand our money back. We were promised a check in the mail but refused it and prefered to remain there until they promised to have a check ready the next day for pickup. The next afternoon we picked up the check. To this day, there has not been an apology from Greg Stewart. I would never recommend this store. Their furniture is expensive, and they show no respect or appreciation for customers and their hard earned money. There are a lot of good and worthy places out there, you don't have to go through what we did.