Coquitlam
Absolutely the worst customer service ever in the history of companies, I have my own company and have dealt with hundreds of vendors over the last 35 years and this is the worst experience ever. Their customer service is all AI based and even if you talk to a human all they want you to do is restart the AI process again. I have a sofabed with 2 broken hinges that I have sent photos of twice that they claim they cant tell that they are broken. When I get the email response from them, the link they send back to show me the photos they reviewed gives me a 404 error message so I cant see them. I paid $2000 for this pullout and it didnt even last 6 months and broke after under 6 uses. NEVER go to Ashley unless you want to throw your money away
- Approximate cost of services:
- $2,000.00
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