AtlasCare

Heating & Air Conditioning
Oakville ON L6H 5V9
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Reviews for AtlasCare

Average customer rating:
9.5 10 (2307 reviews)

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JMB
JMB
1 review Oakville, ON
10/10

Air Conditioner Service

Darian was excellent, he thoroughly cleaned all equipment, was very polite and listened to my concerns. He took extra time to make sure my air conditioner and split unit were cleaned and helped me with replacement filters.

I would highly recommend him and AtlasCare service.

Approximate cost of services:
$150.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen sink drainage issue

The kitchen sink drainage was poorly designed in the original house build (1985). Atlas assessed the issue, made the necessary repairs, and corrected the issue. Problem solved. Service was on time, met estimate, & we are very happy with the work.

Approximate cost of services:
$3,000.00
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Company Response

Thank you!

Guodong in Oakville
Guodong in Oakville
1 review Oakville, ON
2/10

Bad experience, no diagnose detail at all

I scheduled a tech come check where my AC refrigerant leak, and they told me it will cost $169+ tax, I am okay with that because one of friend already checked the pressure on my AC refrigerant is low, just don't know where leaks, so I relay on AtlasCare to diggnose the leaking. Tech didn't check and just ask me repalce for new one instead.

Approximate cost of services:
$190.97
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please call our Operations Manager, Nimo, at 647-493-6223. Thank you!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Sewer Repair

Great experience, I would recommend them to everyone. They found a solution that worked within my budget and met my needs.

Approximate cost of services:
$20,000.00
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Company Response

Thank you!

Scott
Scott
1 review Old Toronto, ON
10/10

Great job

Terrific company. Everybody I dealt with was very customer oriented at all times. Would recommend in a heartbeat.

Approximate cost of services:
$15,000.00
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Company Response

Thank you fo leaving us a review, Scott!

Laura
Laura
18 reviews Scarborough, ON
10/10

PLUMBING EMERGENCY HERO

WOW. OUTSTANDING SERVICE Steve came to our home for an emergency plumbing issue. It was the long weekend and no one was willing to come (although they all claim to have 24/7 emergency services). Steve drove from a call in Burlington (we live in East Toronto) at 9:30 PM, on a Saturday of Victoria Day weekend.
He was COURTEOUS, KNOWLEDGEABLE, EFFICIENT, and resolved our problem.
He deserves the highest COMMENDATIONS and the biggest THANK YOU.

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words!

jim.davies
jim.davies
1 review Etobicoke, ON
10/10

Excellent furnace service

Best furnace and air conditioner service.
Been a customer for over 20 years. Very pleased with new furnace and A/C and service.

Approximate cost of services:
$80.00
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Company Response

Thank you!

rkarrangus
rkarrangus
1 review Bolton, ON
10/10

Complete System

From getting a quote to installing the next day, the entire thing was painless.
Matt showed up and was extremely professional and we decided together that I would replace the furnace , ac unit, air filter and humidifier. We came to a price I was comfortable with and scheduled the install for the next day as that was what worked for me.
The team showed up on time and were courteous and professional. We discussed the install and off to work they went.
I periodically checked on them and asked questions which were answered and explained right away.
They finished up, cleaned up and were on their way. About 8 hours with lunch break.
Everything is good so far, but I dont foresee any problems with the equipment or the service.

Approximate cost of services:
$15,000.00
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Company Response

Thank you. We appreciate your feedback!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replacement of tankless hot water unit, new outlet installed

I has red tags from zen bridge when they installed a new gas meter. My tankless had been incorrectly installed before I owned the house. It was aging so I got a new one and pump which Atlas installed and brought the exhaust and electrical to code.

Approximate cost of services:
$6,000.00
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Company Response

Thank you!

laurie_viau
laurie_viau
1 review Hamilton, ON
10/10

Keegan was absolutely fantastic. He was very professional .

Small leak was able to diagnose issue very quickly.
He was very professional knowledgeable and just an absolute pleasure to deal with.

Approximate cost of services:
$450.00
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Company Response

Thank you for your review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

Welcome to AtlasCare, a family-run business that has been serving the Greater Toronto Area since 1932. With 88 years of experience, we provide top-notch HVAC and plumbing services, ensuring your home is comfortable and safe.

At AtlasCare, our services cover everything from furnace repair and air conditioner service to water heater maintenance and smart thermostat installations. Additionally, we offer expert plumbing solutions, including drain clearing. With AtlasCare, you have access to a complete range of HVAC and plumbing services customized to fit your needs.

We adhere to strict safety protocols, including disinfecting our equipment, practicing enhanced hygiene, wearing protective gear, and facilitating contactless interactions. This allows us to offer essential services while prioritizing the well-being of our customers and team members.

We're proud to have earned numerous awards for our commitment to quality and customer satisfaction, including the HomeStars Best of 2020 Award and the 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area.

As your dependable local partner, AtlasCare is always ready to assist you—24/7. Whether it's a routine maintenance check or an emergency repair, we're here to ensure your home systems are functioning perfectly.

Join the AtlasCare family today and experience the peace of mind that comes from our award-winning service. Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.