Barrie Trim & Mouldings

I had BTM trim out my whole custom home and it was the worst experience as a contractor. First it started out with my trim being delivered on schedule like discussed. But my doors were delayed. They said that they would continue with install of the door frames with temporary doors and i did not like the idea but they went ahead anyways. When the actual doors were finally delivered, many of the doors were damaged and frames were extremely off and several of the doors didn’t close properly. There was also many casings cut short and
dap missing in many wood to wood joints, as well as nails
missing in tons of the door stops and shoe mouldings. I
asked them to fix trim and adjust doors and was given the run

around and ignored for weeks. All while my move in date was
just over a month away at this point. I had two individuals
from the company which were not installers, come out and look at the horrible work done and they said it was a great job meanwhile they hadn’t installed anything door or trim related and my contractor had 35 years of experience. They told me they would reduce the price by $1250 which didn’t even cover one door to be removed and reinstalled, let alone 6 of them and all the trim. The disorganization of this company is brutal. A manager will not call me back to resolve this mess. Then they went ahead and took a unauthorized payment and sent the rest of the invoice balance to collections instead of contacting me to satisfy the client. Customer service was absolutely horrible and no one should use them.