Better Contracting Services

We would like to thank Steve and Debbie from Better Contracting for their excellent customer service and Proffesionalism. We needed some flashing on a roof to be cut down so that we were able to install new eaves for a customer. Steven the owner, was more than happy to help us and Debbie, better contractings work coordinatior, was able to set up a time for us right away and followed up to make sure the job was done efficiently. It was a pleasure to work with them both.
Royal crown appreciates your hard work and dedication.

Thanks again!

No complaints. They did what they said they would, in the timeframe they said they would, and to my expectations. They may cost more than other companies out there but you can be sure that the work will be done on time, and well. What more can you ask for from a contractor you hire?

We'd discovered Better Contracting at the Home Show. They replaced the roof on our old Victorian home in Toronto. It had 7 tons of roofing materials (2 layers of shingle and a layer of the original slate) that had to be removed, which is why the price was higher than the average. Although they were very busy and difficult to schedule, we didn't mind the wait, knowing they work with Mike Holmes. We found them to be excellent. Great attitude, good work ethic... and they cleaned up after themselves.

I had gotten many quotes, Better Contracting was one of the highest, but their reputation was the reason I chose them. Repair job was not done propeprly, they forgot to do certain things, had to call them back.
Annoying, felt I had wasted my money. As a result damaged occured to my livingroom ceiling, which is plaster. Actually the ceiling has swirls all over it, a lost art form. Now I find myself with a damaged ceiling. Water running done the back wall of the house. Honestly getting through the front lines a Better Contracting was a challenge. But, when I did, Mike Graves sent his team out, admitted the problem was their fault, that kind of honesty shocked me, I tought I would be in for a battle. They repaired everything and then some. They noticed my vents at the back might be an issue they repaired everything at not cost to me. As for my plaster ceiling, Mike sent me Mario. Bit of challenge setting up appointment to get the job done. But honestly well worth the wait, Mario did an amazing job. He filled in the crack one inch at a time, the pattern on the ceiling is perfect. he painted the ceiling of the living room and dining room as they are really one space.
He was neat and tidy. No mess to speak of. Mike Graves and his team were as good as their word. I would have no problem recommending this company to anyone or Mario either if you need plaster work..

My roof has been leaking for the last 2.5 mths. I called a few places in my area and all said everything was OK. One guy replaced a few shingles and said that was the problem. Obviously it wasn't because I still had a leak the next snowfall and thaw. One place actually told me to redo my entire roof, which is only 2 yrs old. I sent them away very quickly.
I saw Better Contracting Services on Holmes and Homes and spoke with Michael Graves directly when I called in. He had a guy on my roof the next day.
They were completely thorough and checked everything that could possibly be wrong. Them came to the conclusion of an easy fix which cost me minimal dollars. They made a very frustrating situation seem very easy.
I live in the Lawrence Park Area and would not hesitate to recommend this company to anyone. I have no doubt they are honest and reliable and take pride in their work.

Good job Better Contracting Services!

We are thrilled with all of the work done by BCS. Everyone from BCS was extremely dedicated, worked hard and the quality of the work done was outstanding. When we need work done on another property we own, BCS is the company we will definitely hire. HIghly recommend these folks.

The guys just finished replacing my gutters and fascia and it looks fantastic. They were extremely helpful and very profesional and assured me if there were any issues that they will be back to fix it. They arrived on time and completed the job quickly on schedule without taking short cuts.
I am very happy that I did not do the job myself and would highly recommend them to anyone

A truly professional job from start to finish. My sincere thanks to Mike Graves and his crew for their hard work. The quality in workmanship, right down to the yard cleanup, was second to none.

Barely a passing mark for BCS. The trouble with these sorts of companies that grow too fast too quick is that their main crews cannot meet the demands of their workload, so work is sub-contractred. This appears to be the common thread of reviewers who post 9's and 10's with those who post 4's and 5's; higher ratings are most likely to have a BCS crew whlle lower ratings most likely have a subbed crew.

Commonly, all reviewers have had great first impressions with the sales rep. Workmanship appears to be in order and generally the crews clean the site afterwards. We noticed a problem with our window at the side of our house once the siding was completed. Instead of properly installing the final piece of siding at the top of our house, and terminating the siding into a flashing/modling properly, the crews resorted to a larger capped piece around the window with plenty of caulking to hold it in place. Hindsight tells me that the information we provided to BCS that the windows would be replaced in the near future, lead to a poorer quality installation.

We had our windows replaced in December of 2011 and the comments from our window installer was that BCS had most likely subbed it out to a company with little knowledge of how to properly tie-in (waterproof) around a window properly. Our window installer was fantastic and had the knowledge of how to properly create a water-tight window installation, and our concerns and the leaks are presently mitigated.

If you decided to go with BCS ask bluntly if the crew for your reno will be a BCS crew or a subbed crew. Refuse the answer and service of a crew who is not committed to BCS beyond the final payment. This seems to be a common cause of frustration, when requesting deficient work being correctly addressed.

Don't be fooled by the Mike Holmes stamp; even the subcontractors he uses and references need to be scrutinized and vetted for performance and workmanship.

Our experience with Mike Graves and the crews of Better Contracting was nothing short of professional. Mike provided me with honest advice and solutions to fix my roof problems without going over my current budget. Too many times home owners think they know what the best solution is or what will look best. At first I was not sure, but now I’m really glad that I listened to all the Mike had to say, his professional experience shows and I appreciate it! I would also like to thank the crew foreman Jeff, Rob and Marco for the excellent work they did. Jeff took the time to explain their work and even show me pictures of my roof issues, no more leak into my garage! Rob thanks for the amazing metal work and the custom downspout box that looks wicked. Marco thanks for working with me on the downspout placement, looks amazing now! If you are looking for professional grade work and want to be treated right, look no further than Better Contracting.
Thanks, Ryan & Jen