We had our entire roof and all skylights repaired 3 years ago. Our roof continues to leak despite multiple visits for repair. My email from January about our persistently leaking roof went unanswered and upon follow-up email today I was notified that Brookside Roofing is no longer in business and they will not check their email or phone messages. The owner was always polite and I understand that he had experienced some health issues recently. After spending $25,000, replacing all roofing and skylights and following every recommendation they made it would have been nice if he could have given his customers a heads up that he was closing his business and warranties would no longer be honoured. It would have also been nice to experience a roof that didn’t leak.
Edit: Got a second opinion on our roof that continues to leak despite being new. There are gaps in the flashing around the skylights, large gaps between the rooftop patio railing and shingles, many areas where shingles weren't appropriately placed, etc, etc. Despite being only 3 years old we are having to redo half of our roof again.
- Approximate cost of services:
- $25,000.00