Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Calgary AB T2H 2J7
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91%

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Best of the Best '22 
Best of Award '22 winner 10 timesBest of the Best '22 Best of Award '22winner 10 times

Reviews for Canadian Choice

Average customer rating:
9.4 10 (3186 reviews)

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Private User
Private User
0 reviews Hamilton, ON
10/10

windows and doors

very competent crew installing windows and doors. all work done neatly, and job looks great

Approximate cost of services:
$22,000.00
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Company Response

Thanks so much for the 10* review. Glad to hear you are happy with your new windows and doors. Please keep us in mind for any future projects.

Maria P. from Oakville
Maria P. from Oakville
1 review Oakville, ON
10/10

Bay window replaced

We love our new window! Our initial meeting with Joe went very well. We felt very informed and comfortable purchasing the window at that visit. The window was delivered on time, as promised. The installation team were on time, clean and very nice. Took the time to review window features with me. We highly recommend Canadian Choice Windows.

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much Maria for the great review. Glad you had a great experience throughout the whole process from the initial meeting with Joe right up to the end with our installation team. Please keep us in mind for any future projects.

Andrea
Andrea
1 review Vaughan, ON
10/10

New Windows and Patio Door

We decided to take advantage of the Canada Greener Homes Grant and get new windows. After speaking with four Window companies we decided to proceed with Canadian Choice based on the product (estimates were similar across the board).

Vince was great during the sales and ordering process, by taking the time to answer all questions demonstrate his products. Vince made himself available for us to call him anytime, including post installation, which was greatly appreciated.

Unfortunately, the original ETA to having the new windows and patio door manufactured and installed was delayed for up to 6 months due to the glass supply chain backlog from the US. Thankfully the installation team, led by Vitali, completed the replacement of 14 windows and 1 patio door in 1.5 days, which impressed us considering the first day was raining. The team were professional by maintaining a clean work area, effective and courteous.

We did have one minor issue with our Patio Door, which Vince came by to inspect and had a technician scheduled to come by within a week.

I would recommend Canadian Choice to friends and family.

Approximate cost of services:
$24,000.00
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Company Response

Thank you so much Andrea for the detailed and thorough review. We're glad you had a great experience with Vince and Vitaly. Yes unfortunately there have been supply chain issues in our industry as there is in most and we're happy to know that you were very understanding. Sorry to hear about the small issue but glad that Vince was able to arrange to have that fixed in a timely manner for you. Please keep us in mind for any future projects

GChu
GChu
0 reviews Mississauga, ON
10/10

Windows

We are delighted with our new windows. The sale rep. Graeme is very professional and knowledgeable. It was a big job, 14 openings and 20 panels. The original estimate was for 1.5 to 2 days. The installer brought in extra crew and got it done in about 9 hours. I wish I could remember his name. His team was very efficient though could improve on cleaning up.

Approximate cost of services:
$19,500.00
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Company Response

Thank you so much for the great review. We're glad you were happy dealing with Graeme as he's a big part of the Canadian Choice team. Happy to hear that they brought in a double crew to finish the job in half the time. Please keep us in mind for any future projects.

jhess
jhess
2 reviews East Gwillimbury, ON
10/10

Window installation

Great service! Workers arrived as scheduled, were efficient, polite and left no sign of construction debris. I thought the price could have been a little lower as headers werent required though. This work was done for my cottage, where windows were installed, one 3x6 window in each of 2 bedrooms, where no window existed previously . This work was a secondary project. The first was window installation at my home where I paid $20,000 for that renovation.
Overall I am very pleased with both projects.
Janet H

Approximate cost of services:
$6,848.00
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Company Response

Thanks Janet for the great review. We're so glad that you had a great experience with the installation team at both of your properties. Please keep us in mind for any future projects.

Thomas from Hamilton
Thomas from Hamilton
4 reviews Hamilton, ON
10/10

Complete window install - 25 window & 1 door

We used Canadian Choice to replace all of our windows and an exterior door. Joe W was knowledgeable, professional and very responsive to all our questions. We'd definitely give him a 10 out of 10. Luka and Mike, the installers, were very professional, clean, fun and very good at what they do. They'd get a 10 out of 10 as well. The only thing that would have made the experience better was better communication from the office staff. We reached out to them a number of times with little or no response. Joe was very helpful in getting the information we needed.

Approximate cost of services:
$35,000.00
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Company Response

Thank you so much for the detailed thorough review. We're so glad that you love your new windows and door. Happy to hear that you had a great experience with Joe and Luka. They are a huge part of the Canadian Choice team. We're sorry to hear about your experience with the office in terms of communication. We are continuously trying to improve our communication with our customers. Please keep us in mind for any future projects.

Private User
Private User
0 reviews Palgrave, ON
10/10

Window and tilt and turn door installation

It was very nerve racking to look for a company to trust with such an important part of our renovation. Tony was so great and explained everything clearly and helped me choose the best windows and doors for the space. There was one little glitch but when I called Tony he fixed the problem immediately! I was so impressed at how professional and quickly the small error was taken care of so quickly. I would recommend Tony and Canadian Choice Windows and Doors to anyone and everyone - thank you Tony

Approximate cost of services:
$10,000.00
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Company Response

Thanks so much for the great review. Home renovations can definitely be a stressful project but we're glad that Tony was there every step of the way to help you including with the small error. He is a definite asset to Canadian Choice and we're glad to have him on our team. Please keep us in my for any future projects.

Private User
Private User
Private User reviews Hamilton, ON
1/10

Poor customer information and communication

Not told privacy glass did not qualify for energy rebate. Very difficult to reach these people and it took several requests to receive an invoice. Installation was good. I was very dissatisfied with my dealing with Canadian choice windows and would not be using them for the remainder of windows that I need to upgrade.

Approximate cost of services:
$7,000.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your review. Sorry that you were not made aware that frosted glass was not applicable for the rebate. We're happy to hear that you had a good experience with the installation team and that you like the windows. We're always trying to improve with our communication with customers and hope that one day we can have you back as a customer.

janabauldry in Burlington
janabauldry in Burlington
1 review Burlington, ON
10/10

Windows

We are delighted with our new windows. Joe is very professional and knowledgeable and helped us pick the best windows for your house. The installation was quick and efficient. I wish I could remember the guy name that installed the windows. He was amazing.

Approximate cost of services:
$1,700,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the great review Jana. We're glad you had a great experience with Joe as do a lot of our customers. We will let Miroslav know that you loved his work as well. Please keep us in mind for any future projects.

Amir
Amir
9 reviews Guelph, ON
1/10

Window replacement

Windows replaced within two days after a long delay, understandable given COVID but one was the wrong window... And then more problems with a window leaking and the frame shifting and that's when we realized how bad their service was. They came patched the leaky window frame and said oh it's dry and had not brought the correct window foe replacement. The service department gives you the run around and their service delays are huge. They make up stories to justify their poor craftsmanship

Approximate cost of services:
$30,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you very much Amir for the detailed review. We understand that the service technician has been out and corrected the leak. Once the trim, which is primed, has been painted then everything will look great. We apologize for the lack of communication with you and we are always trying to improve our level of service. Please reach out to our consumer care department at 1-866-807-8064 if you require further assistance.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service, Insulation, and Heating & Air Conditioning
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.