Capps Duct Cleaning Services

Duct Cleaning
Halton Hills ON
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Duct Cleaning
Capps Duct Cleaning Services
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98%

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Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (727 reviews)

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Dawn in Oakville
Dawn in Oakville
1 review Oakville, ON
10/10

Duct Cleaning

Prompt, Efficient and took the time to go over everything with us. Provided tips and were very careful with our new floors and walls not to damage anything.

They even played with my son and showed him some of their equipment when he was curious as to what they were doing.

All around Great Job and Great guys!

Approximate cost of services:
$250.00
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Company Response

Thank you very much for the review. It was a pleasure being of service to you. Regards Mike Skelton Director of Sales & Marketing

Andy Shin in Brampton
Andy Shin in Brampton
2 reviews Mississauga, ON
10/10

Duct Cleaning

Great Job! Great Service!
Instead of sucking everything from the bottom, debris were sucked out from the top.
Paul also cleaned the mess the last duct cleaning left behind.
Would recommend to everyone!

Approximate cost of services:
$220.00
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Company Response

Thanks for the review and recommendation. It was our pleasure to be of service. Have a great day. Mike Skelton, Director of Sales & Marketing

Harisuri in Stouffville
Harisuri in Stouffville
1 review Stouffville, ON
10/10

Duct cleaning

Both Paul and Robert were very professional when interacting with us. Their customer service is exceptional. They follow through and ensure they keep the customer informed about their appointment. Paul and his associate were very careful when working and take precautions not to cause any damage. They do a thorough job and are passionate in what they do.

Approximate cost of services:
$300.00
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Company Response

Thank you for doing a review of our service. We appreciate you taking the time and it was also a pleasure to be of service to you. Regards Mike Skelton, Director of Sales and Marketing.

Nicola in North York
Nicola in North York
2 reviews North York, ON
10/10

Duct Cleaning

Capps provided an excellent service from the initial call to request a quote to the after sales call I receive a day later to ensure the job was completely to my satisfaction. The guys were friendly, informative, neat and tidy. I would highly recommend the company to anyone. Paul and Robert were great guys to work with.

Approximate cost of services:
$300.00
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Company Response

Thanks you for taking the time to complete a review. and thanks for the positive comments. It was a pleasure being of service to you. Mike Skelton, Director of Sales & Marketing.

PP i.
PP i.
2 reviews Maple, ON
10/10

Duct Cleaning

After some small renovations I thought it would be a good idea to have my air ducts cleaned. I found CAPPS on Homestars and considered them because of their excellent reviews. To start, CAPPS was great with their communication. They promptly retuned my call, called to confirm the appointment and also called when they were going to be a just a few minutes late. When they arrived they did a thorough job in explaining what they were going to do, showed me what they were doing and how the process worked. They thought to ask if the house was freshly painted (it was!) and took great care moving around the house with their equipment.

CAPPS charged their quoted cost with no hidden items or extras. CAPPS met all my expectations; great, efficient, friendly service - they were fantastic! I would highly recommend them and as said in another review "Good honest and hard working companies do exist", Capps Duct Cleaning Services is one of them and is well worth it!

Thanks again and Great Job guys!

Approximate cost of services:
$250.00
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Company Response

Thanks for the review and nice comments, we really aprreciate you taking the time. It was a pleasure being of service to you. Mike Skelton, Director of Sales and Marketing.

Stanley Lam in Richmond hill
Stanley Lam in Richmond hill
3 reviews Richmond Hill, ON
10/10

Ducts, Furnance, Dryer and Main Floor Washroom Exhaust

We located Capps Ducts from Homestars and believed they deserved our first review. Paul and Joe did a phenomenal job in explaining the procedures, responded to questions, took great care to minimize disruptions, extremely knowledgable, finished on time and joked with our small kids to help them relax.

We had just completed renovations (see other reviews) to our 1,200 sq. ft basement. As we expected during the construction, dust had travelled from the basement throughout our 13 year old home. We're the original owners and ducts are normally cleaned every 4 years. This would have been our 3rd Duct Cleaning.

Capps cleaned all the Ducts (Heat and Air), Furnace, Adjusted the Air Flow, Checked the Air Filter, Cleaned the Dryer and helped to remove the bird's nest in the main floor exhaust fan. They removed approx. 10-15 lbs of dust, not including the birds nest, dryer vent and the 2" X 4" wood block on the second floor vent after it was previously cleaned twice!

We considered other contractors with varying prices, but considering the services performed; Capps far exceeded our expectations. I will gladly recommend and provide a reference for their services. Good honest and hard working companies do exist, Capps Duct Cleaning Services Inc is well worth the money!

Approximate cost of services:
$290.00
What could this company do to improve their services?
Bring a ladder. They do so many things well and will work hard for you to find a solution. To remove our bird's nest they used my old unstable wood ladder to reach the 15' high exhaust vent.
Any advice to offer fellow homeowners facing a similar project?
This is the company to choose and would never consider another contractor to provide cleaning. The price is really cheap considering the amount of services performed and the extra effort with the dryer and bird's nest was unexpected. My kids also liked them too!
1 of 1 people found this review helpful.
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Company Response

Stanley, it was a pleasure to be of service to you and your family. We are extremelly proud of our staff and the job they do. We appreciate you taking the time to do a review of our services. Have a great day. Mike Skelton, Director of Sales & Marketing.

PeteC
PeteC
2 reviews Etobicoke, ON
10/10

Dryer Vent Exhaust Cleaning

Used CAPPS to clean our dryer vent exhaust duct. This was our second experience as we had our ducts cleaned by CAPPS last year. As expected, CAPPS provided top notch service. He answered all questions in his typical friendly demeanour. Reaching CAPPS is easy and he will always call you back if he misses your call. I have recommended him to many people and will continue to do so. Thanks again Paul.

Approximate cost of services:
$0.00
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Company Response

Thanks for doing a review. We appreciate you taking the time. It was our pleasure to be of service. Mike Skelton, Sales & Marketing Manager.

L. De Angelis in Mississauga
L. De Angelis in Mississauga
1 review Mississauga, ON
10/10

Duct Cleaning

A heartfelt thank you to the Capps Team! I am always a little reluctant when it comes to duct cleaners, but Paul and his staff are great. They did a wonderful job - explained what the procedure was before they started work. They were on-time, worked within the timeframe they stated and were very respectful to the fact that they were in MY home- and treated it as their own. A great experience (my house feels clean again!) and I have recommended them to a few friends already! Great job Capps!

Approximate cost of services:
$250.00
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Company Response

It was a pleasure being of service to you. Thanks for taking the time to do a review, we appreciate that. Mike Skelton, Director of Sales & Marketing

Tammy G.
Tammy G.
9 reviews Scarborough, ON
10/10

Duct Cleaning

Nothing says satisfied customer as not only using them once, but twice + Referring them to Friends. Capps provides excellent customer services, they do an excellent job and even provide tips.

I used the company when I first bought my home three years ago and again this spring, both times 100% satisfied. See you in another 3 yrs.

Approximate cost of services:
$250.00
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Company Response

Thank You very much for doing a review of our service. Also, thanks for the referrals. Mike Skelton, Director of Sales and marketing

Hube in Markham
Hube in Markham
3 reviews Markham, ON
10/10

Duct cleaning of entire home

We recently moved into our new house and contacted Capps for duct cleaning. As we were new in the area, I relied on the reviews by other customers on HomeStars before contacting Capps. The reviews were spot on, and we received very good service. Mike and his team were very friendly and the cleaning crew was sure to explain every step of the cleaning process to me as they cleaned our home. Everything was upfront, and there were no surprises or up-selling.

Very satisfied and I highly recommend them.

Approximate cost of services:
$340.00
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Company Response

Hube: Thanks for the Review. It was a pleasure being of service. All the Best in your new home. Mike Skelton, Director Sales & Marketing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.