Capps Duct Cleaning Services

Duct Cleaning
Halton Hills ON
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Duct Cleaning
Capps Duct Cleaning Services
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99%

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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (627 reviews)

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Eva
Eva
18 reviews Toronto, ON
10/10

worry-free duct cleaning

After more than 10 years, the ducts needed cleaning. So did the bathroom exhaust vents. Paul of Capps Duct Cleaning provided a clear explanation of how to prepare the house for their work. He arrived on time, explained clearly what was going to be done, took care in maneuvering the equipment around the house, warned about the noise level while he worked, and gave a good estimate on how long the work would take. All precautions needed due to Covid were also clearly followed. I would highly recommend Capps Duct Cleaning to anyone.

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Company Response

Eva thank you very much for doing this review, we greatly appreciate it. All the Best. Mike

Robert from Toronto
Robert from Toronto
9 reviews Vaughan, ON
10/10

Duct Cleaning old Toronto home

We were way over due to have our ducts cleaned. Searched Home Stars and after reading all the positive reviews decided to use Capps. Glad we did! Paul is a friendly guy and did a great job explaining everything he was doing. He made sure we were satisfied when he was done and did a good job cleaning up afterwards. So glad we got our dryer vent cleaned out as well ( Paul showed us the lint & junk that he blew out ) Definitely recommend this company. Thanks again

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Company Response

Robert we appreciate you doing this review for us. Thanks so much and all the best. Mike

Sarah & Bill in Oakville
Sarah & Bill in Oakville
6 reviews Oakville, ON
10/10

Friendly Efficient Duct Cleaning

I called Capps Duct Cleaning based on reviews on Homestars. They certainly live up to their high rating!
They are very friendly and efficient from booking the appointment through to the service they provide.
Robert showed up a few minutes early and explained how the work would be done. He went through every room to locate each floor and return vent. He explained how he would be careful with the large vacuum hose so as not to rub against doors, furniture or surfaces. I really appreciated that.
He was very thorough in his work and even went back over areas I thought needed another pass.
Robert is friendly and takes time to explain the work he is doing.
I highly recommend Capps Duct Cleaning and Robert!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for this review. I will also make Rob aware of you comments. All our very best and look forward to seeing you again in the future. Regards Mike

John in Toronto
John in Toronto
0 reviews Vaughan, ON
10/10

Duct Cleaning- GTA

I am the proud owner of PAC Building Group and I have been using Capps Duct Cleaning for years. All my clients have always had great things to say about the Capps team. Very friendly, professional and resalable in price. Keep Doing what your doing boys. Keep up the great work. See you soon.

John

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Company Response

Thank you so much for doing this review for us. All the Best. Mike

Private User
Private User
Private User reviews Orangeville, ON
10/10

Duct cleaning

Paul was fantastic. Paul called in advance and was on time. His work was clean, efficient, reliable. His advices and answers were very professional. I would recommend Paul and his company to everyone.

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Company Response

Thank you very much for doing this review it is greatly appreciated. Regards Mike

Private User
Private User
1 review Inglewood, ON
10/10

Duct Cleaning

Capps came recommended to us, now we’re doing the same.

Dealt with Cynthia to book the appointment and she was very nice and flexible with my work schedule.

Rob came to clean our ducts right on time. He was friendly and informative and did a great job.

Definitely recommend them, you wont be disaappointed!

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Company Response

I am very happy to see your review, it is greatly appreciated. Thank you and all the best. Mike

Francis in Midtown Toronto
Francis in Midtown Toronto
4 reviews Toronto, ON
10/10

Duct cleaning

This was our second time working with Capps, they had come three years prior and we installed a new furnace so wanted them to come back. They were professional, on time, courteous, and out in under two hours. I continued to work at my home office while they were here. They were also good about recommending improvements to my ducting for my dryer.

Lead time from initial call to visit was about two months, but that's the price you have to pay for someone who is busy. They did call with a few cancellations to get me ahead of the line, but I unfortunately wasn't available.

Will definitely use them again in 3-5 years.

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Company Response

Francis, thank you so much for this review we really appreciate you doing so. Best Regards. Mike

Shaun C
Shaun C
5 reviews Markham, ON
10/10

Professional service all around!

Were professional all around! Handled their equipment with great care, explained everything they were doing, and communicated everything clearly. Couldn't ask for anything better.

Also had them install a UV air cleaner into the furnace for additional cleaning.

Would gladly recommend them to anyone!

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Company Response

Shaun thank you so much for doing this review it is greatly appreciated. Regards Mike

Alvita
Alvita
2 reviews Burlington, ON
10/10

Interior duct, dryer vent and furnace cleaning + Humidifier Pad

I contacted HomeStars to find a reputable company to clean the interior ducts and vents inside my home. I got a prompt response from Capps Duct Cleaning Service by email and then by phone to book an appointment. When Robert came to my home yesterday, he was professional, friendly, efficient, and took time to explain the process to me and how this cleaning benefits our home's air quality, which promotes good health. Our townhouse is 2 levels with a finished basement. He was finished in 1.15 hours. When he showed me the dirt that was extracted, I was blown away.

Robert was also kind enough to show me that our furnace was very dirty and the unfinished upstairs laundry room dryer vent also needed to be cleaned so that if we decide to install a laundry unit in there, it will perform more efficiently.

Robert also made an extra effort to check that everything was in working order with our furnace, no gas leaks and that our humidifier filter was excessively dirty and needed to be changed. He had one on hand inside his truck and it was replaced. Excellent customer service and I didn't feel like I was being upsold on anything, but he wanted me to know the issues going on inside our home. If I didn't want him to address it at that time, I was free to say no, but of course, I said yes because we just moved into our lovely home in July, 2021 and I wanted to make sure that we take good care of it from the inside out.

In my opinion, this was money well spent and I would gladly use Capps again two years from now when this process needs to be repeated. Know that you will not be disappointed with Robert's professionalism and dedication to what he does to improve the air quality of your home not to forget this process also improves the efficiency of your furnace/air conditioner.

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Company Response

Hi we are so happy you wrote this review for us. Thank you very much and all the best. Regards Mike

Duct cleaning
Duct cleaning
1 review Brampton, ON
10/10

Duct cleaning

Robert showed up on time to clean our Ducts. As he was getting his equipment out of his van I noticed how organized he was. With our 4 cats and 3 dogs and grandkids all home this day Robert was very professional and careful . I would highly recommend Capps for their expert service in duct cleaning and most certainly use them again.

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Company Response

Thank you so much for doing a review of our service. All the best. Mike

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
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