Carson Dunlop & Associates Home Inspection

Home Inspection
120 Carlton St, Suite 407 Toronto ON M5A 4K2
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Carson Dunlop & Associates Home Inspection
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87%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.7 10 (205 reviews)

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Stacee in Barrie
Stacee in Barrie
1 review Toronto, ON
10/10

Amazing experience

Amazing experience booking. Our inspector (Milo) was incredible - very knowledgable and friendly. He took the time to make sure we understood areas of concern and answered all of our questions.

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Company Response

Hi Stacee in Barrie, Thank you so much for the feedback on your recent inspection with us. We are very glad that you had a great experience with Milo. We are here for you to help with any questions you may have about your home for as long as you own your property. Also be sure to check out your report for helpful maintenance tips and offers exclusively for Carson Dunlop clients. We appreciate you trusting us with your inspection. Charlotte Dove, Director of Operations and Client Care

sherrys
sherrys
1 review Toronto, ON
10/10

Home Inspection Report

We hired Carson Dunlop to perform a home inspection on a house we wanted to purchase. As first time house-owners and the property being an older home (over 100 years), we didn't have the knowledge or experience we felt we needed to make a judgement on whether the house was a good purchase or not. Milo did the home inspection for us, and was very thorough, knowledgeable, informative and friendly. The detailed inspection report we received put our minds at ease and we were reassured that the house didn't have any major issues of concern, only small things to be expected in a house of that age.

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Company Response

Hi Sherrys,

Thank you so much for taking the time to provide your feedback on the recent experience that you had with Carson Dunlop and your inspector Milo. We are so happy to hear that you were happy with the onsite experience as well as the report you received. Please know that we are here to support you and answer any home related questions for as long as you own your new property. We wish you all the best in your new home. Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Dan from Etobicoke
Dan from Etobicoke
3 reviews Toronto, ON
10/10

Home Inspection

Amazing work by Josh! The walk-through of the home with him was immensely invaluable. He helped us truly understand what is involved with the care & maintenance of our new home (window & brick sealing, patio maintenance). He also went over and explained how the basement equipment works (furnace, hot water, humidifier) and how to operate & maintain it (filters, settings, warnings, etc...). As a new home owner, this information will benefit me for years to come.

A true passionate & knowledgeable professional. I highly recommend Josh @ Carsol Dunlop.

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Company Response

Hi Dan from Etobicoke, Thank you so much for taking the time to provide us with the feedback about your recent walk-through with Josh. We are so glad that you had an outstanding experience that allowed you to learn about the functionality of your new home and how to maintain it. We are here for you for as long as you own the property to answer any questions that might come up in the future. We appreciate you trusting us with your inspection. Thanks, Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Victor in Richmond Hill
Victor in Richmond Hill
0 reviews Toronto, ON
10/10

Home inspection

Josh has been great to work with and very easy to communicate with. Extremely thorough and detail oriented. Very prompt and professional in communicating with us even after hours when most people would usually not respond. Josh was very transparent and honest about his findings and provided guidance and solutions to any issues/concerns that may have arises. He has exceeded our expectations and we truly appreciate all his efforts. A true gentleman. Thank you once again Josh and best wishes to you and your family. Be well.

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Company Response

Hi Victor in Richmond Hill. Thank you so much for taking the time to provide your feedback about our services and your experience with Josh. We are so glad he exceeded your expectations and provided you with all the information you needed about your new home. I also wanted to remind you that there are free and discounted services listed in the Appendix of your report that you are eligible for just for being a Carson Dunlop client. We hope you enjoy them. We are here if you should need anything further for as long as you own your home. Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Private User
Private User
Private User reviews Toronto, ON
10/10

biggest investment? get the best

AS a realtor, finding and selling homes is my business. I depend on Carson Dunlop to inspect these homes, whether it is buying or selling, a home inspection is important in the process. Full report, and all questions answered. They have good experience and are experts at knowing how a house or condo works.

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Company Response

Thank you so much for providing this fantastic feedback about our services. We want to truly thank you for consistently trusting us with this integral part of your business. We appreciate your support and look forward to working with you and your clients in the future. We are always here to help if ever you need us. Charlotte Dove, Director of Operations and Client Care at Carson Dunlop

Michael in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

Home Inspection

Our home inspector was very friendly and helped explain all the testing and answer all my questions. He worked quickly and finished the inspection earlier than expected, and we were able to read the report a few hours after. Thanks so much!

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Company Response

Hi Michael, Thank you for taking the time to share your feedback regarding your recent inspection with Carson Dunlop. We are very happy to hear that you had a positive experience. We appreciate you trusting us with your inspection and we're here for you should you have any questions about your home for as long as you own it. We look forward to working with you again in the future. Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Derek in Toronto
Derek in Toronto
1 review Toronto, ON
10/10

Thorough, helpful, and professional

This was my third time using Carson Dunlop for a pre-purchase home inspection. I would use them again, and would recommend them to anybody.

Josh performed a very thorough inspection, and invited me to tag along and ask questions as he went. He gave detailed answers to all of my questions and provided many useful suggestions on improvements to be made to the house.

I've viewed dozens of home inspection reports now, and Carson Dunlop's are about as detailed and informative as they come.

Online booking through their website was also a big help during a busy time.

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Company Response

Hi Derek,

Thank you so much for taking the time to provide us with the feedback on your experience with Josh and Carson Dunlop. As well, thank you for trusting us with 3 of your inspections in the past, your continued support means a lot to us. We are so glad to hear that you had an outstanding experience and that you liked both the onsite portion of the inspection with Josh and our detailed report. We are here to support you and answer any questions you might have about your new home for as long as you own it. As well, please remember to check out the Appendix of your report to take advantage of the free and discounted services you are eligible for just for being a Carson Dunlop client. We look forward to working with you again in the future. Charlotte Dove, Director of Operations and Client Care Carson Dunlop

Sasha in Toronto
Sasha in Toronto
1 review Toronto, ON
10/10

10/10 would recommend

Josh came highly recommended and for good reason. He was very detailed and took his time throughout the entire property inside and out. Explained where our shut offs were, how to change the furnace filters, and ensured we knew what we’d need to repair right away and the estimated life remaking one other items. It gives you peace of mind knowing how much you’ll need to spend when you take possession so there are no surprises.

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SHAWN VENASSE - Sales Representative
SHAWN VENASSE - Sales Representative
0 reviews Toronto, ON
10/10

CARSON DUNLOP HOME INSPECTIONS ARE GOLDEN

I have used Carson Dunlop many, many times over the years both with my Buyer Clients and my Seller Clients. They provide predictably good quality, professional Inspections and thorough Reports. As well, they are always willing to discuss their Report not only with the Client, but also others interested in the property when I have had a pre-Listing Inspection. Their name is synonymous with quality & reliability. When you have a Carson Dunlop Inspection, then you have peace of mind.

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Company Response

Hi Shawn, Thank you so much for taking the time to provide us with such a great review. We are so happy to hear that you have had numerous positive experiences with our company. We appreciate your trusting us with your inspections and with your clients. We look forward to working with you in the future.

Private User
Private User
Private User reviews Toronto, ON
0/10

Seller inspection for Pre-sale of Home

Very disappointing. On the phone I was told it was a 2 hour inspection I was paying $700.00 for this with tax. Inspector came in asked me nothing, told me nothing, left after 1 hour. Sent me a report saying that my windows are hard to open. That's because he didn't know how to open them and couldn't be bothered to ask. A complete rip off if you ask me. Not sure why they are so highly rated. Wouldn't use again.

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Company Response

Hello, We are sorry that you had a negative experience with your inspection. We have made numerous attempts to contact you in regards to this review and have yet to hear back. We would very much like the opportunity to speak with you and make this right. Our reports are well known to be the best and some of the most extensive in the industry. They should look something like this https://www.carsondunlop.com/assets/inspection/Carson-Dunlop-Buyer-Seller-Sample-Report.pdf and would cover much more than windows. We would like to look into your concerns further and determine if there is some kind of issue with your report since you have indicated it only included information about windows. Could you please contact us in the office. Thank you, Carson Dunlop Customer Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We are committed to delivering exceptional customer service, one client at a time. From our highly trained and happy to assist customer service team, to our second to none onsite inspection experience and industry leading report we are here to make your inspection experience an outstanding one. We know that buying and selling a home can be overwhelming, we are here to make sure the inspection isn't.

We also understand that a great home inspection is just the beginning, so all of our Carson Dunlop clients are also eligible for the following perks just for working with us.

• FREE home support for any questions you might have for as long as you own the home

• Significant savings on home and auto insurance through our insurance partners

• Free RecallChek report on appliance recalls

• $200 in free Maintenance and Repair

• $200 in free Heating & Cooling tune-ups

• $100 Gift Card from You Move Me

• $70 Gift Card from 1-800-GOT-JUNK?

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
http://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards - VISA or MasterCard or Certified Cheque or Money Order
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI, NRCan Licensed ecoENERGY Service Organization
LIABILITY INSURANCE
Yes
DIPLOMAS
We inspect homes and train home inspectors. We are a registered Private Career College in Ontario.
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our prices are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
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