Joe and his crew were very nice, and definitely hardworking. Unfortunately they didn't bring any cleaning supplies with them except vinegar and Vim.
They did their best with what they had, but this took them longer than it would otherwise, and now I have to reclean the dozen or so things that couldn't be cleaned properly (windows, stove, some hard-water stains on the floor next to a sink, etc.).
Also, they added on a $20 insurance fee when I was told this was included in the rates.
Not a terrible experience, but not good and I wouldn't recommend them.
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Provide employees with the cleaning supplies that they need to do the job effectively!
- Company Response
Dear Geoff, thank you for your feedback. Clean and Shiny aims to meet the needs of all of our clients. We tried to contact you a number of times in order to arrange a re-clean.
All of our staff are professionally trained, and do everything they can to guarantee that the cleaning is done well, every single time.
Clean and Shiny provides its entire staff with the needed equipment and tools to ensure professional cleaning.
As you may see by the other reviews, the majority of our clients are very happy with our work. We look forward in showing you what a wonderful and professional company we are.