Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
17 TIPPETT Road, Toronto ON M3H 2V1
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98%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 12 timesBest of the Best '22 Best of Award '22winner 12 times

Reviews for Cozy World Inc.

Average customer rating:
10 10 (1358 reviews)

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P. A.  in Toronto
P. A. in Toronto
6 reviews Vaughan, ON
10/10

New Furnace Install

Called Cozy World to replace my old Furnace. Robert came by and was very detailed in explaining the work required and the product features of the new furnace. He noticed my existing exhaust pipes weren't to building code.  He advised the installer probably needs to cut through drywall, as it would be difficult to run the new pipes. I was hesitant about replacing furnace now debating should I wait till it kicks the bucket, as I don't want to deal with patching my drywalls in finished basement. Robert advised Saeed is very good at dealing with this complex wiring scenarios and will get him to take a look to see if he can avoid cutting drywall. Saeed came to check it out the following day and he said he can do his best to run the pipe without cutting drywall.
Installation day Saeed came with Amir, brought in the furnace without damaging any part of my house, they had their own carpet to ensure no dirt got onto my floors. Took some time to install as they had to play around with the fishing the pipe options. In the end, he was able to complete the job with no drywall cutting, and no mess.
I was very happy with the professional service provided from start to end. Loving my new thermostat and furnace.
Thank you again Robert, Saeed, and Amir.
Would highly recommend this Cozy World team.

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much for your detailed review.

Marina in Toronto
Marina in Toronto
0 reviews Vaughan, ON
10/10

Furnace, water heater

Remember the craziest snow-stormy Monday in January? Thats when our furnace decided to stop working Thanks to Fred and his guys we didnt freeze to death! They came in promptly and installed a new awesome furnace in our house.
So when we started to experience problems with our water heater (yea, we are THAT "lucky"in 2022) there was no doubt that were calling Fred for his service.
He gave us all the information so we could choose between tank and tankless We decided to go ahead with a tankless water heater and there was no wait time for the guys to show up to install it.
And again we were extremely pleased with professionalism and the high quality work Cozy Worlds guys had shown. We would gladly recommend Cozy world to all our friends and also anyone who is looking for the patient, reliable and knowledgeable contractors.

Approximate cost of services:
$4,000.00
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NT
NT
1 review Vaughan, ON
10/10

New Furnace and AC Installation

We had a fantastic experience in replacing our 20+ years old Furnace and Air Conditioner. As usual I did my research and got quotations from several contractors. I finally decided to go with Cozy world as their Sales Representative Robert was excellent in answering my questions and recommended us a solution that was the best fit for our house at a reasonable price. Leslie from the admin staff was very polite and accommodative as we had to reschedule the installation couple of times due to family emergencies. Saeed and Amir from the installation team did an awesome job. They are perfectionist and worked tirelessly for over 8 hours. I was very impressed with their knowledge and attention to the detail. They informed us that our existing humidifier was incorrectly installed. They not only installed the humidifier correctly in the return duct but also fixed water leakage issues. Finally, after a long time my humidifier was working again. Saeed and Amir also replaced the existing black exhaust pipe to white pipe as per the code. In the end Furnace, AC and Humidifier were thoroughly tested and they cleaned the furnace room before leaving the place. Cozy world team was very professional and I would highly recommend them for your HVAC needs. They are very knowledgeable and experienced people with excellent customer service. I would definitely recommend them to my friends and family.

Approximate cost of services:
$9,000.00
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Company Response

Thank you very much for your business and kind review.

Michael in Toronto
Michael in Toronto
0 reviews Oakville, ON
10/10

Highly Recommended HVAC supplier / installer - Cozy World Inc.

I would highly recommend working with Fred and his team at Cozy World Inc. for any of your HVAC needs; whether a service or a complete installation. Fred's approach was very professional, he listened and recommended a solution that best fit our family's budget and our needs of our home. His installation staff were very professional, courteous, and made the process seamless from the moment they arrived to when they left our home. This company gets it done right the first time and ensures that you are comfortable and happy with their job before they leave.

Approximate cost of services:
$20,000.00
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Company Response

Dear Michael,
Thank you very much for your high mark.

Sam in Thornhill
Sam in Thornhill
4 reviews Vaughan, ON
10/10

Furnace Replacement

My furnace went out a few days ago and my house was freezing. I called Cozy World since I had used their service in the past for my A/C unit and was happy with their service. I spoke with Fred on the phone and after explaining my issue he had a good idea of the problem. He and Ramin came the next morning to inspect the furnace and confirmed inducer motor had gone out. They provided option to replace the motor but given the furnace was almost 20 years old suggested replacement. Given the motor replacement was not cheap I decided to replace the furnace. Since they could not replace until the next day Fred swapped the broken motor with a part he had in his truck so that my family would have heat during the night. I really appreciated that. The next morning Saeed and his team arrived to install the new furnace. They were done within 3 hours and left the area clean. Further, Saeed took the time to explain enhancements he had made which included fixing the existing draining and adding intake pipes. The team was very courteous and professional. As for cost, I found the pricing to be very competitive to what I saw online. Overall, I was very happy with the service and the overall experience. I would definitely recommend.

Approximate cost of services:
$4,000.00
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Company Response

Dear Sam,
Thank you very much for your positive review.

Jakov
Jakov
0 reviews Vaughan, ON
10/10

New heating and AC system

They are very knowledgeable, responsive and professional. The owner knew the products inside out and was able to recommend and install an excellent system. Highly recommended!

Approximate cost of services:
$6,000.00
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Company Response

Dear Jakov,
Thank you very much for your kind words.

Domenic from Vaughan
Domenic from Vaughan
2 reviews Richmond Hill, ON
10/10

Fast Service, great advice

I was having issues with my old furnace. Borris quickly helped me secure a new one and matching AC. His team was clean and efficient.

Approximate cost of services:
$5,000.00
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Company Response

Dear Domenic,
Thank you very much for your high mark.

Parisa in Brampton
Parisa in Brampton
0 reviews Brampton, ON
10/10

Furnace Replacement

My Furnace stopped working in the middle of winter and my house turned cold instantly. After calling Cozy World Inc they chose the soonest day possible to come and examine the furnace and after examination they came to the conclusion that there was a problem with the motherboard of the furnace and they advised me to get a new furnace since it would be cheaper than to buy and replace the motherboard. They came right away to install the new furnace and they finished the installation quickly. I am really satisfied with the outcome because they did an excellent job at installing it and also their job was extremely neat which really got my attention. I would definitely recommend Cozy World Inc.
They get the job done as quick and precise as possible.
The technician who installed the furnace was named Saeed, be sure to ask for him for the installation.

Approximate cost of services:
$4,500.00
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Company Response

Dear Parisa,
Thank you very much for your kind words.

Chatty
Chatty
5 reviews Oakville, ON
10/10

Full HVAC System Replacement - A Pleasant Experience

The furnace in my new home blew out in the middle of winter, and I was desperate to have it resolved right away. After having called two previous HVAC "technicians" (really salespeople) that tried to hard-sell me on solutions that were much higher than I had expected to spend, I turned to Robert and his team at Cozy World. Robert was cordial and came to the house the next day to review the situation. He also noted the dated condition of the whole system, and provided a solution that was the best fit for the house without breaking my budget. His team came out the following day to install the full system, taking the time to leave my furnace room in a cleaner condition than they came in with. A great experience and I'll be sure to use them again for my HVAC needs.

Approximate cost of services:
$10,000.00
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Company Response

Dear Chatty,
Thank you very much for you kind review.

Jerry in Mississauga
Jerry in Mississauga
1 review Mississauga, ON
10/10

Furnace replacement

We had a fantastic experience when replacing our heating system with Cozy World.
As per usual, I did my research and called various highly-rated contractors for pricing for a furnace replacement, along with a humidifier and a new air cleaner. I also wanted them to install the new ecobee thermostat I had purchased.

I finally selected Cozy World as they appeared to have very competitive prices and excellent reviews. Their sales representative Robert insisted on dropping by to survey the current installation first and I'm glad he did.
He found that we had black plastic ABS piping exhaust piping that was now out of code and should be replaced with the white PVC piping. Robert also noticed that the fresh air intake in the basement furnace room was not attached to anything and was simply drawing cool air from within the furnace room. He recommended installing an inexpensive "boot" to seal the system and that would improve airflow throughout the house. Robert is clearly a very knowledgeable person and did not try to upsell me on any items. He agreed with my selection of the Lennox Elite two stage variable speed gas furnace and related products.

On the day of the installation, Saeed and his coworker Amir came to our house and politely introduced themselves and explained all the things that they would be doing. They worked quietly and efficiently but were happy to answer questions if asked.

From doing my research, I know that a typical installation takes about 4 hours, especially if you get the lowest price contractors. By the time that the Cozy World installers had left our house, 6 hours had gone by. I feel that was due to their attention to detail and desire to do an excellent job. At the end of the job, I think the furnace room was cleaner than when they had started and the installation looked immaculate. Before leaving, they took extra time to show my wife all the details of their work, including how to use the new thermostat, new air cleaner and our brand new ecobee thermostat.

We have always complained that the air flow to the master bedroom was weak and since it was the furthest room from the furnace, we didn't think we could do much about it. However, the installation of the boot has significantly improved the airflow to the point that it's no longer an issue. We finally have good airflow and heat to the master bedroom!

All in all, I don't think things could have gone any better. We got a great price and a great installation, so what more could one ask?

I have already recommended Cozy World to one of my friends and will continue to do so to anyone else who asks. They certainly are top notch!

Approximate cost of services:
$6,000.00
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Company Response

Dear Jerry,
Thank you very much for your detailed review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.