Cozy World Inc.

Furnace and A/C purchase and install
After weeks of research and comparing quotes we chose Boris and his crew at Cozy World. It was the right decision. Our 20+ year old furnace and A/C had to come out. The pricing from Boris is very competitive. Communication was a pleasure. We scheduled an installation was completed by his great crew espcecially KAM in a professional manner. Boris visited during installation and a few days later day. Boris emailed us the paperwork and details required to access ECO-rebates. I would recommend Cozy World to anyone that is looking to replace or repair their furnace or A/C unit. Its a great feeling when you research, choose and end up having made the right choice.

FURNACE,AIRCON&TANKLESS WATER HEATER.Mr.Boris of Cozy World recomended the best unit at a reasonable price.His men (Kam,Kosta&jeff)are precise,quick & neat w/their workmanship.After the installation in less than 8hrs,Mr.Kam take the time to explain clearly the proper upkeep of the units.

they were prompt, helpful with their suggestions, the price was great, they cleaned up before they left. and they even offered to make a couple of improvements to the airflow of the house without being asked!

We were looking to get our furnace and AC replaced before the heat set in this summer. We emailed Boris to get a quote, had a time set within a day. Boris took the time during the estimate to walk thorough what we were looking for, explain our options and provided us with a detailed quote.

Once we decided to go with Boris it was only a matter of days before the crew showed up (on time, as promised). The crew was courteous and efficient, laying down floor protection, checking the locations of the new appliances with me, and working to find a better placement out of the AC outside.

Our AC has been working wonderfully and more efficiently, and I'm happy we went with Cozy World. I would recommend them to anyone.

I had been recommended Boris at Cozy World by one of my co-workers and couldn't have been happier. Boris showed up when he said he would and the service men arrived on time on installation day. It's hard to imagine that a company could treat you any better than Cozy World. Every aspect of their operation was first-rate. And then Boris followed up within hours of the installation. Now that's service! Thanks Boris.

My wife an I completed a major Gut renovation last year (through this year) and broke the bank many times over. When we replaced the furnace and ducting this winter, we decided to hold off on the AC until the spring. Well one thing led to another, and we did not have the funds to install the AC. As you all know, this summer has been brutal, and after selling some stuff that we had around the house to raise some cash, we decided to break down and get the AC installed.

We called a few contractors including the one who did the furnace, and the prices were still too high for our limited budget. We found Cozy World while researching different AC units, and thanks to the reviews here, felt confident that Boris and Cozy World would not only provide a cost effective solution, but quality installation and service.

We purchased a Goodman 13 Seer unit (which was not eligible for rebates) based on their warranty and reputation/reviews on the web. We purchased the 1.5 ton unit on a recommendation regarding the size of our home, and am thoroughly impressed. The unit is super quiet, cools like crazy and actually looks pretty good against our house.

Fred the installer came right on time as promised, with his apprentice, and were extremely efficient. When they arrived they placed drop clothes through the entire path to the furnace room, and every time they would use a tool, it would be cleared and placed back in their truck. The entire install took about 3 hours (New install unit on bracket, new coil, electrical etc.) and despite our finished basement, the only drywall that was disturbed was a 5 inch square hole they needed to cut to feed the hoses through the ceiling. Fred asked if it would be OK to cut a small hole, and once I agreed he proceeded to remove a small piece while holding a box underneath to catch all of the debris.

Although I never met Boris (We spoke on the phone and email many times) he was very helpful and professional. He returned my calls immediately, responded to questions without delay, and was flexible with our payment terms.

I would recommend Cozy WOrld without hesitation to anyone that requires Heating / Cooling work done in their home. They are true professionals, and provide quality work and communication throughout the process. Thanks for making our home Cozy!

Boris, the owner of Cozy World, showed up for my quote on time and was very honest and courteous. The quote was competitive and the installation crew was professional and did a nice clean job. They fixed a wiring issue with my thermostat and had everything up and running quickly. I always wait a few weeks to do this type of review, just to make sure everything is running smoothly and after 3 weeks, everything is perfect. I could not be happier with the service and the equipment.

My wife and I had the home energy audit done in February and were looking to instal a high efficiency furnace to take advantage of the rebates. We called about 4 different companies and while Cozy world was not the cheapest, meeting with Boris made the difference. His crew was clean and courteous and installed the furnace in only a few hours. Thanks Boris, highly recommended.

Like some of the other reviewers on this site, I don't usually take the time to write these reviews. I have been in the service industry for 25 years so I naturally expect good service when I give a company my business. That being said, I had to take a few minutes to thank Boris and his crew at Cozy World for their exceptional response to my HVAC situation. To make a long story short, my 20+ year old A/C unit died just before a major heat wave in Toronto(40+ humidex)and I was scrambling to get it replaced. I did all the Eco-research and finalized a quote with a company that immediately disapointed me by missing their scheduled installation date. After repeated attempts to reschedule the date, I decided to re-contact Boris at Cozy World (they also quoted the job and were my second choice). Not only did Boris respond immediately, he matched the competitors quote and scheduled an installation date within 3 days of my call. The 8 hour installation job was completed by his crew in a professional manner in 30+ degree Celsius heat and the job site was left in pristine condition. To top it off, Boris took all of 1 day to follow-up up with us, file the paperwork and provided us with the specific details required for my wife and I to take advantage of the Provincial ECO-rebates offered on the equipment that we purchased. There is no doubt that I would recommend Cozy World to anyone that is looking to replace or repair their furnace or A/C unit. One last note.....you have to get past the voice-mail message as it sounds a bit hoaky.

R Denis
Toronto, ON