Cummins Restorations

Tuck Pointing
Toronto ON M5R 2E2
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HomeStars  >  Tuck Pointing in Toronto  >  Cummins Restorations  >  Complete Lack of Workmanship
E.B. from Scarborough
E.B. from Scarborough
10 reviews Toronto, ON

Complete Lack of Workmanship

We have trusted Homestars to find professionals to perform our home projects for over a decade. The 10 out of 10 reviews for Cummins Restorations are incredibly deceptive, when you see the work that was done for us. The work itself is unsightly and unprofessional and the job sites were left unkempt, as seen in the pictures. We trusted the initial job description/quote for the cement post supports from Brian but ended with an incredibly disappointing result, which left us with posts of varying shapes and sizes! We also requested the chimney be removed, and as you can observe in the photos, cracks are appearing, one week after completion. We were refunded a portion of the cost of the cement posts , but did not receive any response for the chimney issue, which will require a new company to repair it properly. As far as cleaning up, broken concrete pieces remained on the lawn as well as on the roof and eavestroughs. Overall, this was an incredibly disappointing experience which has left us with further costs to repair all the faulty work.

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Company Response

These two people are completely dishonest.

They took complete advantage of my good nature.

Here is exactly the sequence of events that occurred:

I gave them an incredibly competitive price.

I spent three days doing this work.

On the last day of the work I had to redo one aspect of the job three times before these two women were satisfied. They said everything looked great and they were happy and they paid me.

The next day one of the women emailed me to tell me that she's now not happy.

At that point I knew that I was dealing with someone who was never going to be satisfied and who was only trying to take advantage of my good nature.

At this point I just wanted to get these two women as far away from me as possible.

I offered them almost half of their money back.

She immediately agreed and took my money.

The next day these two women decided that they wanted all of their money back.

It's just unfortunate that there are people out there who will happily take advantage of decent honest hardworking people .

They then decided to change their minds the next day and decided they didn't like it.

Earlier in the day I had actually done aspects