Re-key of exterior doors on new home
Having moved into a new home we wanted the doors re-keyed for security reasons. I contacted Custom Door and Lock because they were the closest locksmith. I called them on the Monday and initially they said there was a surcharge for weekend calls, which is what I requested, but she would check availability and call me back. I didn't hear back until the Friday at which time I had almost given up hearing from them. They said they would be there at 10:00am on Saturday. 10:00am came and went and no one showed up. We called again at Noon and they said they were coming right away, which to their credit they did. They were just down the street. Once there they quickly had the locks out of the doors and the re-key took only 5-10 minutes. And they gave us an extra key for free and never charged a weekend surcharge which was nice. So, how to rate them... They seem to be a little laid back but they do a good job.