We have ordered two interior doors from Doorland. The design is very nice. However, everything else is a disaster with this company. They delivered later then scheduled (of course) and when they did the doors were not protected at all for the transportation or when they put the insertions, not sure when got so badly damaged (they have metal insertions). They were all dented and scratched...When we called the company it was a nightmare first to get hold of someone responsible, secondly to get something done to fix the damage. So we decided that we will better pay someone else to fix them. These are really nice white oak doors...but in this company no one cares apparently...we will have a bigger project next year but we will take our business somewhere else...
- Approximate cost of services:
- What could this company do to improve their services?
- Improve customer service.
- Any advice to offer fellow homeowners facing a similar project?
- Go somewhere else.