Ok. Here's the deal. My story sounds just like everyone else's who has reviewed this shoddy company. $3200 down the drain, literally. Basement swimming in sewage, DrainRescue showed up first, the guy seemed pro-active if nothing else. He told us we needed to replace the old ceramic pipes to the main sewer.We foolishly took the bait. Couple hours later two guys came to do the grunt work -- I'm sure they were being paid no more than $13/hr. An hour in, our front yard was busted up, and what did they find? Plastic pipes, not ceramic. Too late, they had to 'finish the job'.... two days and $3200 later, our basement was swimming in sewage AGAIN. That silly camera is only a gimmick. Then we called the City Water services. The were FANTASTIC. They came by, did a camera inspection and FOR FREE took care of our problem. Which DrainRescue wasn't even able to properly identify.
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- Company Response
Hello TVgal416, We at Drain Rescue Plumbers strive to achieve the very best results, as you can see by the other reviews on our page. I have personally double checked our records and we have absolutely no indication of having ever performed this particular job. Please contact James at 416-480-0000 x227 immediately. Thank you.