We had a terrible experience with this company. I got quotes from different contractors and prices were similar, however Duralock's salesperson had us sold on the impression that they only use high end materials and guarantee the jobs. After a few calls and some negotiating for a better price,we decided to give them the job and the first day we had a different guy here, sent by Duralock to install the interlock. This gentleman (who says his company name is Globalock) was a student who does interlocking during the summer months as a part time occupation, and the job had SEVERAL MAJOR flaws in design and execution. When they finished I was not happy and contacted Duralock who promised me to send the "manager" the evaluate the situation, even thou he warned that since I paid for "Kia quality" I could not expect "Mercedes quality". To my surprise, Tony came here only to look at the work done and call me and my wife "an*l" for complaining about it. We had a huge argument on the backyard where Tony kept insulting me and my wife for several minutes, to the point I had to threaten to call the police since he was in my property. He just stepped one foot away to be on the neighbour's lot and kept yelling at us, when we just decided to go back inside the house. I have this incident posted on a different website called RedFlagDeals. Feel free to search for the word "duralock" there.
In my entire life I have never felt so intimidated by someone, as it happened when Tony came over to argue and insult us. I URGE any potential victims to carefully verify this company BEFORE its too late, as it was to me. Pictures will be posted below so you can see for yourself. Feel free to contact me (Im in Mississauga/Oakville area) and I have no problems showing you the shady work these guys pushed down my throat.
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