Encore Windows & Doors

Windows & Doors Installation & Service
500 Alden Road, Unit 6 Markham ON L3R 3L4
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96%

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Reviews by rating (past 12 months)
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Reviews for Encore Windows & Doors

Average customer rating:
9.7 10 (318 reviews)

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Diane from Thornhill
Diane from Thornhill
2 reviews Toronto, ON
9.5/10

window and door installation

I have found Encore to be a superb company. They have unique products such as self-cleaning windows, and their installers do a wonderful job, cleaning up after themselves when they are done. Highly recommend Encore to anyone

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Mike from Cabbagetown-1843
Mike from Cabbagetown-1843
3 reviews Toronto, ON
9.8/10

Installation of Soundproof Windows

Outstanding product, installation, and customer service. Dave provided a lot of useful suggestions which resulted in cost-savings and a better end-product. One of the best customer-service experiences ever. If only all home improvement contractors were this good.

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PD from 416 area
PD from 416 area
1 review Toronto, ON
2/10

high end aluminart front door

Door still does not close properly, and also other door features don't work. Have called repeatedly over 1 1/2 years. Still no response. Diane, the receptionist, promises to have supervisor call back. Have asked for e-mails of company owners. Nothing happens. WOULD NOT RECOMMEND

0 of 1 people found this review helpful.
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Company Response

Actually, we have responded numerous times in the last year and a half to this customer, inspected the door several times, and provided repairs on four visits ranging from adjustments and repairs to the hinges, the door pumps and the handles.

None of these repairs were caused by manufacturing or installation defects but through abuse. Even so, we provided all but one of these repairs at no charge (the abuse was so blatant on one repair, the customer agreed we had to apply a service charge to repair it).

We truly believe we have gone above and beyond the call of duty with this situation.

The fact is we are still dealing with this customer. As recently as 2 weeks ago we replaced a pump, at our expense, in order to provide exceptional service to our customer.

Keith from North York
Keith from North York
3 reviews Toronto, ON
10/10

Replacement of windows.

All of the personnel from sales through to installation were extremely friendly courtious and helpful.When possible they responded to our questions immediately and when not, they got back to us quickly. They were careful with our possessions and cleaned up well. We would not hesitate to recommend them to others.

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At home in Toronto
At home in Toronto
4 reviews Toronto, ON
10/10

Windows and Door Replacement

Right from the time that Anthony came to give me a quote through to the last cleanup, everyone from Encore was both detail and service oriented. Encore Home Improvements replaced almost every window in our house – on time in both delivery and installation, with a quality product and at a reasonable price. A special thanks to Michael – he takes pride in his work, and it shows. We will not hesitate to recommend Encore Windows to anyone, and when we need the last few windows in our house replaced, Encore Home Improvements will be the only call that we make.

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Winnie from Unionville
Winnie from Unionville
1 review Toronto, ON
10/10

Installed Windows

Anthony is excellent in estimating the cost of the project. Ross & Michael are very precise with the final measurements for ordering the windows, that everything fits perfectly as the end result. I'm very happy with the detail work of Michael and Vincent, they're very considerate of keeping my house clean even though it was pouring rain outside. I appreciate every effort they have put in for my house. I really feel lucky to have hired them that it'll be hard for me to find such nice people again for future projects. It really felt I was watching a "live" Holmes show seeing how they have discovered and fixed the rotten wood underneath my bay window. After the project has completed, Anthony came by to double check that everything is alright. Thanks Anthony, Mike, Vince, & Ross for the painless experience! I would highly recommend them to anyone who needs to have their windows replaced.

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Kleinberg Resident
Kleinberg Resident
1 review Toronto, ON

First Review

10/10

Sold and Installed Windows

Anthony offers a very professional service. He was on time in delivery and installation of new windows for my home. He also met the estimated budget. Overall I definitely recommend him to anyone looking for new windows and doors.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Encore Windows & Doors

www.encorewindows.com and www.bquiet.ca and Encore Windows and Encore Windows & Doors
In business since 1987, we specialize in the highest quality energy efficient window and door replacements. We guarantee you will know which windows and doors are best for you, and why before you buy. No high pressure salespeople. We provide exclusive designed windows and doors with all options of color, styles, finishes, shapes, glass, treatments, wood, vinyl and metal and metal clad. We are exclusive dealers for Soundproof windows. If you have a window or door problem we have the right solution for you. We Guarantee our delivery time for most products and once started we stay until the job is complete. Our entire staff is 100% trained and committed to provide you with the highest level of service and satisfaction. The highest level of care is taken to ensure your window and door project is completely stress free. The utmost care is taken while working in your home. You will be completely informed and in control during every step of your installation from the selection process right to the final moment of your project.

Encore Windows & Doors is a well established window and door company and an Energy Star company, committed to providing the most efficient products available. Our mission is to continually raise the standard of a window and door company. Encore Windows guarantees that you’ll receive the finest quality windows in Canada. We are authorized dealers for CSA Certified windows. Your windows are guaranteed to be installed properly by Window Wise Certified installers. Feel secure your investment is unconditionally protected. We give you a complete lifetime warranty on parts and labor. We promise you will know which windows are best for you and why, before you buy. No pressure – we employ certified professionals. Our aim is to be much more than a normal window and door company. Our windows and doors are built with you in mind. The same applies to the way we work.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Bquiet Soundproof Windows, Soundproof Doors, Bay windows, Bow windows, Patio doors, French garden doors, Greenhouse windows, Porch Enclosures.
SERVICES
Sales, Supply, Installation, Design and Service.
BRANDS
All Major Brands Plus Exclusive suppliers of Innovative products such as bquiet Soundproof windows.
STYLES
Complete Selection of All Styles
SPECIALITIES
City of Toronto Downtown Core Prestigious Homes, Custom Designs, Soundproof windows, Condominiums, Custom Colours, Custom Leaded Glass Designs.
WEBSITE
http://www.encorewindows.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
10
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
American Express, Cash, Cheque, MasterCard, Visa, Easy Financing Available with Low monthly rates Enbridge financing
LICENSES
YES
MEMBERSHIPS
CSA Certified, Energy Star Approved & Window Wise Certified
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
All jobs will be considered
BONDED
Yes
PROJECT RATE
Guaranteed Quotation prior to commencement of work
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime 30/30 Guarantee
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