I had the original, small eaves and downspouts on my home. With the recent torrential downpours we've been getting, my 2BR legal basement apartment was having some minor flooding issues where the water would pool in the window well and come in through the windows. This was due to the old eaves and downspouts that were unconnected, allowing all the water from the eaves to pour into the window well, filling it faster than it could drain to the weepers.
Here's where I called up Mike to come as soon as he could to deliver on the same eaves and downspout replacement he quote me last summer. He told me he would be able to get here for 2-3 weeks due to how busy they are.
A few days later, he calls me, saying someone had to postpone their job since they couldn't get back in time from the cottage. He said, "I thought of you right away. So if you're available tomorrow, we can get it done." I was so thankful! He also honoured the quote plus $100.
They came by early the next morning and got the job done by early afternoon. It looks great! I was excited for the next deluge. Well, I'm posting my review now because that rain came and all is well in the window wells.
Thanks so much, Mike, for helping save my basement.
- Company Response
Thank you for the review