I trusted Gable Roofing because they had such a high rating on Home Stars. They came and did something to my flat roof/chimney, but it did not stop the persistent leak into my basement every time it rained.
They came back and squeezed some foam into cracks in the chimney, and until now that stopped the leakes - but it seemed a very unprofessional approach.
Now, the rain is pouring down, and it's once again coming down the chimney and into my basement.
Can anyone give me a recommendation for an HONEST and COMPETENT roofer before I shoot myself?
- Approximate cost of services:
- $500.00
- Company Response
Please send your name and address (any invoice number or info you may have if possible) to
Gableroofing@bellnet.ca and I'll look into what service you were sold and the details. New owners took over in 2016 but we are servicing customers from previously and have a lot of the long term staff. As you can imagine it's very busy during the summer so there may be a wait but I'd like to look into what occurred with your chimney and basement.
Sometimes a simple repair isn't what will resolve a situation when a chimney/roof is older or needs more extensive work so this may cause a disappointment as a patch up just won't resolve it but we can certainly look into it, to see why the expected results weren't obtained.
Sincerely,
Crystal