It was very important to have the movers on site in Ontario due to a very small allotted moving time that was dictated by my Grandmother's apartment. Great Canadian Van Lines was over 2 hours late even after several phone calls to find out where they were. I had made prior arrangements with them and had specifically asked several times that they be ontime or a bit early - that of course didn't happen and i looked irresponsible to my family that was there relying on me.
However, despite being very late, the movers that showed up were very professional and worked efficiently. When the furniture arrived in BC, the movers were again professional and efficient.
Overall i am satisfied, but when i spoke with the boss in Ontario, no compensation was offered and that was disappointing.
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