Hillcrest Plumbing & Heating 1967 Ltd

These guys have an amazing selection of plumbing supplies. I was referred to them by a plumber friend of mine for a hard-to-find shower faucet part because of their selection and expertise. The guy who helped me was able to help me find exactly what I needed and explained to me how to re-install it. Very helpful.

Hillcrest's service representative did not know how to solve a radiant heat problem. It cost $300. He said he didnt know how to set my thermostat and I should find a manual on line. My friend found the problem was a broken pump and I brought another company in to fix it. Hillcrest was not interested in hearing about this story and blew me off when I followed up.

Called Hillcrest for second opinion after first contractor said I needed to relocate my (16 year old) boiler from crawl space, and have it replaced. Hillcrest repairman spent 1/2 hour and replaced a 3" rubber hose. All is working fine now.

They were professinal plumbers and done their jobs very well. They were on time and done their job within the said time. They cleaned up the water tank area and took our old tank for recycling. The price was also reasonable.

Good customer service from the guys on site as well as when booking and did a good job on the maintenance as far as I could tell. No problems after that. They left info to follow up and were punctual and seemed to do job in a timely manner.

I have an older bathroom, not yet ready for renovation. The plastic faucet broke. I went around to a number of retailers trying to find a replacement with no luck. I wandered into Hillcrest at Main and they had it! Staff was helpful. I would go back!

I called to have a new hot water tank installed and the plumber showed up promptly and on time. The new tank was much larger than the old one and would not fit however the plumber (Pavel) returned later that day and rerouted the gas lines so that the new tank would fit. It was installed and back in service in a few hours. A lot of work and more expensive than I had planned but a very professional installation.

I suddenly had no hot water and was stressed out. A quick phone call and visit to Hillcrest Plumbing and Heating Ltd. was all I needed. I live pretty close by so it was an obvious choice. The technician showed up on time and was ready to work. The project was completed quickly and cleanly. I hate when contractors track in tons of dirt. He had spent the time afterwards explaining to me what was broken and advised me of future maintenance that I should schedule.

When we contacted Hillcrest on a Friday, they were able to schedule an appointment on the following Monday. We told the office that we needed a drain unplugged and a leak in the laundry room fixed. The plumber was on time, pleasant and professional. The drain was fixed, however, as his office did not mention the leak in the laundry room, he was unable to fix it and we needed to make another appointment. We were only charged for the plumbers time (not travelling time) for the second visit.

Simple replacement of a watertank and relocate a couple of feet away. On time, quickly completed, paid. Finished. Just what I wanted. Thanks guys. Not the cheapest but would recommend to friends for sure.