Home Depot - Surrey

We openend the contractor account to get discounts on purchases on Home Depot account. Once opened and went there to purchase lumber the next day, it took over 30 min. for them to locate the acct. with head office, looking for local manager to help while we were anxious to get back to the project. However, still they did not find the acct. & the cleks went around and gave up on helping. They did not provide good customer services at all and we ended up using visa cards to buy products just to get out of the store. No apologies or any forms of customers services were offered.