I purchased a complete home office from this Ikea location in Etobicoke. The product was perfectly fine. The customer service from a department manager named Corrado was simply atrocious.
This gentleman completely brushed us off when asking for help and in addition, justified his behavior because he was "busy". He didn't get us any other help and when I asked for his name later on, he had no problem giving it to me, as if he wasn't going to be reprimanded for his attitude. I contacted Ikea and although they assured they would speak to him, his behavior remains the same. Wake up Ikea Etobicoke. Its 2013. Customer service should always be a priority.
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