Knox Insulation & Roofing

Insulation
360 Queen Street East Toronto ON M4E 1E3
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Insulation
Knox Insulation & Roofing
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73%

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Reviews by rating (past 12 months)

Reviews for Knox Insulation & Roofing

Average customer rating:
9.5 10 (135 reviews)

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Lynn - Toronto
Lynn - Toronto
1 review Toronto, ON
10/10

Attic Insulation

I found Knox Insulation in the phone book. I chose to call them based on the fact they had been in business for over 30 years. Kent called me back immediately and came over to quote on the job that afternoon. He took the time to explain the job thoroughly and completely gained my trust during our brief conversation. I normally shop around for big purchases but I knew that Kent's quote was in the ball park and I felt he would do a very thorough job, he even offered to fix my attic hatch which I though I would have to do myself. He came the following week to do the work, and did a very good job and left a clean job site. I would reccommend this company to anyone and would definitely call again. Two other things impressed me, aside from the work. He called ahead to say he would be late and he asked permission before leaving a sign on my lawn...two courtesies I have yet to encounter in a contractor. Thank You Kent.

Approximate cost of services:
$1,000.00
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Carla from North York
Carla from North York
5 reviews Toronto, ON

First Review

3/10

Installing attic insulation

Very prompt at returning my calls and answering my questions before I booked them for the job. The owner sent his son to do the work. He showed up 2 hours early and we weren't ready for him. He didn't bring any cloths. We had to cover our computer and furniture with our own sheets. They didn't bring baffles or insulation to top the access hatch with. I had to cut out pieces from a box I had in the garage to fit around the access opening. When he blew in the insulation, he left a HUGE MESS ALL OVER the house, not just in the room with the attic access hatch. When I asked him to clean it up the mess before he left, he said "we don't have the supplies for that". I was extremely disappointed, especially considering that I had a 2 month old baby in the house. I called the office after they left to voice my concerns, but no one answered the phone and no one ever called me back. I paid a little more to have them come than I would have for another company and I was very disappointed with the service. I do not recommend using this company.

3 of 4 people found this review helpful.
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Company Response

Dear Carla, In response to your complaint. I was honestly unaware of your dissatisfaction. In 32 years we have completed over 4,000 insulation jobs and we take any complaint very seriously. If there is anything I can do to make you happy, please call me at 416-361-0720.

Sincerely,
Kent Knox

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knox Insulation & Roofing

Attic Insulations

With over THIRTY-FOUR years in business, Knox Insulation & Roofing has built an enviable reputation by employing fully licensed professionals, and by utilizing quality industry recognized products, and also by providing the highest level of service resulting in total customer satisfaction.

Whether your home improvement plans include attics, garages, roofs, or walls, Knox Insulation & Roofing has the expertise to provide you with permanent energy savings. Also, Knox Insulation & Roofing will provide all the information necessary for you to take advantage of the numerous government rebates currently available. These government-assisted programs allow Ontario residents to permanently reduce energy costs, while helping to promote overall energy conservation programs.

Kyle Love
Cellphone: 416-788-5357
GTA/Markham: 416-788-5357
Queen St,Toronto

CATEGORIES
Insulation and Roofing
WEBSITE
http://www.knoxinsulation.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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