LawnSavers Plant Health Care Inc

Lawn Maintenance
14-160 Cidermill Ave Vaughan ON L4K 4K5
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Lawn Maintenance
LawnSavers Plant Health Care Inc
Star Score
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91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 13 timesBest of the Best '22 Best of Award '22winner 13 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for LawnSavers Plant Health Care Inc

Average customer rating:
9.1 10 (530 reviews)

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CPA in Mississauga
CPA in Mississauga
6 reviews Mississauga, ON
9/10

Lawncare and Maintenance

Tremendous quality service and very professional. Honest and do the job with care and quality and provide a healthy and green lawn for the entire summer. Entire lawn is in top condition and couldn't ask for more. Solid job guys.

Approximate cost of services:
$300.00
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Company Response

Thank you CPA! Make your self known so I can provide you a small token of appreciation -thank you. ;)!
We work hard to make you happy and I know my team loves to get great feed back.
We also like proactive feedback so we can continuously improve. You can always call us at 905-707-9994 to let us know what we can do to get even better, or visit our website www.lawnsavers.com and provide us feedback through any of our forms.
I will personally review all feedback to ensure great service!

Mark in Lawrence Park
Mark in Lawrence Park
1 review Toronto, ON
10/10

Lawn Care

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Kyle and his team have provided outstanding service for four years. Their attention to detail and proactively addressing problems is rare amongst service providers these days. Would highly recommend them.

Approximate cost of services:
$350.00
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Company Response

Thanks so much Mark. Just so you know, if you recommend us to any of your friends or neighbours and they sign up to benefit from any of healthy lawn programs, we'll give you $25 credit on your account. You can earn umlimited credits.
Your good word is the best advertising we can offer. Thanks again!

Dave in Lawrence Park
Dave in Lawrence Park
1 review Toronto, ON
10/10

Lawn Care & landscaping

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just a note of thanks to you and your team for delivering yet another great project for us. George was awesome as usual and the final product is awesome. Also, thanks for coming in at a reasonable budget. I know my wife is a little concerned about a portion of the new grass, but overall the final product is

awesome. Really appreciate the great service.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Dave,
George went by right after you let us know about the grass and replaced it. If for some reason it does not take- even after the winter, we will come back and replace it for you- no questions asked.
I let George know about your compliment and he was energized to hear it!
Anytime we can help, just let us know- Thanks for the kind words and referrals over the years!

Lorraine in Kleinberg
Lorraine in Kleinberg
1 review Kleinburg, ON
10/10

Lawn Care & Sprinkler system maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear LawnSavers:
We so often take the time to voice a complaint but don’t bother when we have something good to say. I want you to know that you and your team at Lawnsavers are a pleasure to deal with. I am always able to get a real person on the phone to handle any of my questions or concerns and am even able to contact you personally by phone or email. The customer service is always prompt, professional and friendly. In fact, I am happy to tell you that I think Lawnsavers may be the best company I have dealt with in years. Keep up the good work!

Looking forward to another season of great service,
LC

Approximate cost of services:
$550.00
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Jon in Whitby
Jon in Whitby
1 review Whitby, ON
10/10

Lawncare and maintenance

Hello,

For anyone who wants a beautiful green lawn that is environment friendly, I recommend Lawnsavers. My lawn has been the talk of the street for several years...

Jon, Whitby

Approximate cost of services:
$300.00
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Company Response

Thanks Jon, however - it's not me- It's my team that makes it all happen! They are the main reason our lawns look great and our customers concerns are always addressed quickly and with real plant and turf knowledge.
They work hard to maintain top industry certifications so they know what they are talking about. Thanks for the acknowledgment, we appreciate it!

Bryan in Don Mills, Toronto
Bryan in Don Mills, Toronto
3 reviews North York, ON
0/10

lawn care

After doing a terrible job all summer of fertilizing my lawn which resulted in wild growth of weeds they have the nerve to show up one day the following season without my conenst to inflict more damage to my lawn! They say "service continues season to season for my convenience". I question their billing practices and I felt it was something like negative option billing.
I can't say enough bad things about this company.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hi Bryan, I am sorry you are upset with our service. We try very hard to partner with our clients to work on their lawn so that they are happy and extremely satisfied.
I reviewed your contact with our company in order to make sure I had all the facts correct. This includes listening to all the recorded calls and all the recorded notes from visits and any other correspondence. I did not find any complaints.
That being said, I wish you afforded us even the smallest amount of fairness, in an opportunity to hear your complaints before taking to writing a mean-spirited review on a website, we could have easily and happily helped you.
What surprised me most is that you did not call or email us once to voice any concern about the condition of your lawn.

You were on our BASIC program and ONLY signed up in the middle of the summer on JULY 8th 2009. On that phone call you expressed concern with compacted soil and lots of weeds. Our representative John explained that "I let him know Sarritor isn't going to help with creeping weeds", we recommended a plan of attack but you told us that you would do some of the services like aeration yourself. Since Ontario banned traditional weed control products we are required to use organic alternatives that can not control 100% of weeds. However we have proven we can achieve excellent results when we work together from year to year.
On your first visit (July14th), you spoke on-site with our technician Kevin, he explained that we would pull weeds in the summer because Sarritor does not work in the middle of the summer, especially on thistle because it was too hot and requires you to keep the product moist to work properly. You told us not to pull weeds and demanded we use Sarritor- we complied, but against our advice.

On the 3rd visit you asked Kevin again to have someone call you regarding your broken down irrigation system. I personally called you on 3 occasions to help you with this request (August 6th at 6:01pm, 25th at 7:04pm, and Sept 14th at 11am), but I did not receive the courtesy of a returned call.

Also, we called you on July 21st about chinch bug damage occuring on your lawn, but you decided not to proceed.

We can not successfully help those that do not wish to follow our professional recommendations and advice, or those that are not willing to communicate with us.

Our Guarantee is simple, we will work with you to make sure you have a beautiful lawn...but you need to talk to us, follow our recommendations and at least tell us if you are unhappy, so we have a chance to give you the great service so many others receive from us.

This spring we came out because the terms of service that you agreed to expressly state that your service continues each season as our customers expect. In fact, every invoice last year you received with our important instructions, also reminds you that the service is continuous. Furthermore, we sent you 2 first class mailings (Oct.24th and Feb.4th) to tell you we had you scheduled in April, those letters were not returned to us. In the event you did not read them, it also reminded you of the policy in bold writing on the outside of each envelope. In addition, we even called you the day before your first service this year at 6:22pm to remind you we were coming out the next day, and if you wanted to make changes to our service to call us back. We never heard from you until the 8th of April where you tore a strip off our Customer service representative Kelly who was trying to help you with your request to stop service (complete with colourful language!).

Plants are living items that require constant care. Just like diet and exercise needs to be constant from year to year for good health and meaningful results, so does plant nutrition and upkeep.

I am still willing to discuss your concerns however you must be aware that I take great exception to your defamatory and libelous claim about illegal activity.
I expect you will remove them since they are innacurate, completely false, defamatory, and among many other things, still does not even address the fact that you did not fairly participate in the contract you freely entered into. (FYI, Negative option billing is when a company offers you something for free, and then starts charging you for it without any agreement to pay for the said service. i.e. adding a free movie channel for 3 months to your cable and then billing for it after the trial period)

LawnSavers has been voted Best lawn care service for 9 years due to outstanding service and commitment to our clients. No lawn care company can successfully provide a healthy lawn care service to clients that are unwilling to do their part.

Dawn in King City
Dawn in King City
1 review King City, ON
10/10

lawncare and irrigation system maintenance

Lawnsaver provides us with lawncare and irrigation system maintenance. They provide good quality service and products. They are customer driven, know who you are when you call, show up when they say they will and price competitively. They're friendly too!

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the kind words. Glad to hear the comments about our staff. It's nice to know that the people that we hire to join the LawnSavers team are as nice and helpful outside the office with our customers, as they are inside too!

Marco in Maple
Marco in Maple
2 reviews Maple, ON
10/10

Lawn Care

I'm just writing to thank Kyle and his great staff at Lawnsavers. As a new home owner, I had many questions regarding lawn care. The staff at Lawnsavers always answered my questions politely and professionally, no matter how remedial or sophisticated I thought my issues were. Also, when I purchased the home, the lawn was very neglected (very thin). After just one season, I am very, very impressed with the results and would certainly recommend Lawn Savers to anyone!!

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thanks Marco. We keep our promises! Don't forget we told you it would take 2 years to get your lawn back into shape. I'm sure your partnership and following our care instructions diligently is what contributed to the lawn improving so much, so quickly!
Remember, we also have tons of information on our website, including a forum to post any questions about your lawn and garden, where our lawn expert will quickly answer any lawn & garden related questions. http://www.lawnsavers.com/forums/

queege
queege
6 reviews ,
10/10

fertillizing, weed management, soil conditioner, aeration and overseeding

i had problems with Lawn savers in the beginning Kyle came out personally to take care of my problems and thats what important in a company. Great follow up Kyle.

Quy

Approximate cost of services:
$339.95
1 of 1 people found this review helpful.
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Company Response

Hi Quy from Scarborough. I am concerned about how you feel you were treated by our company. we offer an organic lawn care service that depends on partnership with our customers to achieve the desired results, These results are not instant (like with chemicals) and we always explain upfront that it takes several treatments over more than one season to bring a lawn back into shape.
I looked into your account in order to appropriately respond. Your account has been on hold for some time and you have not been receiving the necessary treatments because of this. We at LawnSavers have a complete satisfaction guarantee. It means we will do what it takes to make sure the work you hired us for is successful.
HOWEVER, it REQUIRES you do your part,(and we don't ask for much):
#1 keep your account current so that we know we have a relationship
#2 inform us regularly of problems or if there is a progress issue so we can actually work with you on it!
#3 follow our care instructions on when to mow and how often to water(regardless of rain, especially thunderstorms)
We have thousands of happy customers that have green and healthy lawns because of this.
That being said, I would still like to help and i will come out to your lawn personally to review it's condition at no extra charge, just please give me a call or email me: greatservice(at)lawnsavers.com I look forward to getting this resolved to your satisfaction.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about LawnSavers Plant Health Care Inc

For 32 years, LawnSavers has focused on providing proven, organic-based solutions for Lawn Care & Tree Health Care. Our Fertilizing, Weed Control and Insect Pest Control Solutions are top notch. Naturally, this allows us to provide environmentally sustainable, healthy lawns & trees for a greener environment!

We are a small family-owned local Canadian company that's BIG ON SERVICE and taking care of people, including those team members that take care of you. That's why we were most recently recognized as the Lawn & Landscape Magazine "Best Company to work for"!

We value old fashioned customer service, communication and partnership with our customers. We've grown a reputation of excellence through partnering with our clients. Deeply embedded in our culture, is that we always focus on great service, integrity, honesty and real value. We are proud to be awarded the 2022 "Best Lawn & Landscape Companies to work for" from Lawn & Landscape Magazine.

We provide Natural & Organic Lawn care programs that include (better-than-golf course) Fertilizer, Effective Weed Control, Natural Insect Control & Pest Management.

We specialize in lawn care services such as Weed control, weed removal, Lawn Renovation, No-Mess Liquid Aeration, PowerSeeding, OverSeeding, Topdressing & Compost Application, Mosquito Control, Perimeter Spider & Ant Control, Flea & Tick Control, Chinch Bug Control & Grub Control.

We are also are a leader in Professional Christmas Lighting and Elegant Holiday Decorations!

Call or text us at 905-707-9994 416-707-9994 or 1-888-503-LAWN(5296) or visit https://lawnsavers.com to learn more and get a fast estimate customized for your property.

Our Risk-Free Guarantee ensures you get the best program value for the best price to ensure the best results. We are your true lawn care partners.

Our Lawn Care, Tree Health and Pest Control Service Areas include:
Ajax, Aurora, Barrie, Bradford, Brampton, Brooklin, Concord, Gormley, Etobicoke, Holland Landing, Innisfil, King City, Kleinburg, Kettleby, Maple, Markham, Milton, Mississauga, Newmarket, Nobleton, North York, Oak Ridges, Oakville, Pickering, Pottageville, Queensville, Richmond Hill, Scarborough, Sharon, Stouffville, Thornhill, Toronto, Vaughan, Whitby, and Woodbridge

CATEGORIES
Lawn Maintenance and Weed Control
PRODUCTS
Visible Results Guaranteed FREE CALL/EMAIL AHEAD Notification included on every visit. Green & Healthy Lawns & Trees - Fertilizing, Weed Control, Grub Control & Insect pest control, Aeration & OverSeeding; Everything for the treatment and promotion of healthy lawns & trees.
SERVICES
Lawn Care & Tree Health Care Services (Fertilization, Weed Control, Insect Control) PowerSeeding, Topdressing, Liquid and Core Aeration, Mosquito & Tick Control, Exterior Pest Control CHRISTMAS LIGHTS & Holiday Decorations
BRANDS
2014-2022 Consumer Choice Award Winner for Best Lawn Care Service! Fiesta Weed Control, Custom POLYON Fertilizer, LawnSavers Signature growth nutrients, Custom Compost Topdressing, Soil Health, Seeding, LED Christmas lighting, Humic Acid, Carbon
STYLES
Fair, Open, Upfront & Honest. Service that will Make you say WOW!
SPECIALITIES
Green & Healthy Lawn Care, Weed Control, Custom Lawn Fertilization, Slit Seeding, Liquid Aerating, Organic Compost, Lawn Restoration & Renovation, Pest Control, Great Service, Professional Christmas Lights and Decorations!
WEBSITE
https://www.lawnsavers.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Hassle Guarantee: http://lawnsave.rs/hO
PAYMENT METHOD
Please Note: Service continues on an annual basis automatically, Please advise if you do NOT wish service to continue without contacting you first.
LICENSES
Ontario Ministry of Environment: Landscape Exterminator., Structural & Mosquito Licences
MEMBERSHIPS
A+ BBB MEMBER, Landscape Ontario Member, CNLA, NALP (National Association of Landscape Professionals
LIABILITY INSURANCE
Yes
DIPLOMAS
$5,000,000.00 Coverage, Fall Protection Awareness Certification, WHMIS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No lawn is too small for us to save! (and keep healthy and green)
BONDED
Yes
PROJECT RATE
Pricing based on actual lawn area, or # and size of trees & shrubs. Not total lot/property size.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee Simply Put: We won't rest until you're happy!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.