Leaside Plumbing & Heating Limited

Plumbing
Toronto ON M4G 3V3
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Plumbing
Leaside Plumbing & Heating Limited
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Reviews for Leaside Plumbing & Heating Limited

Average customer rating:
9.5 10 (144 reviews)

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B Likins from Toronto
B Likins from Toronto
1 review Toronto, ON
4/10

Powder room tap replacement

We had new taps installed by two very personable young men. I am assuming that one man was a plumber and the other his apprentice as this was not a "two man" job. The job was done well and in a timely manner. It was the price that I found unreasonable. A service call charge of $148.00 to travel 4.6 km and a labour charge of $176.00 per hour took my breath away. My best advice would be to get a cost estimate of the job before you have it done. I would recommend them for the job they did but not at that cost.

Approximate cost of services:
$455.45
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Company Response

B Likins,
Thank you very much for taking the time to write this review of our plumbing services. I'm glad that you were pleased with the quality of work done by Kale and Hamish and their pleasant demeanor. 
Your comments bring up a few very important points that I'd like to address...
1) Hamish is currently a high school student who is completing his co-op placement with our company. We feel that it's so important to introduce young people to the trades and we accept a new co-op student from a local high school each year.
2) Every plumbing company charges a truck fee or service call fee which is slightly higher in order to cover costs associated with doing housecalls. The charge for our service call is the same whether you are a customer in Mississauga, Scarborough or right around the corner from our office. The difference with us is that we include the first half hour in the "service call" which we feel is a little more understanding than charging a fee to just show up at the door.
3) I completely understand the feeling of "sticker shock". We put a lot of thought and research into keeping our prices competitive with similar companies in the emergency plumbing market. Many companies will not disclose their hourly rates over the phone. Instead they have their technicians show up and use high pressure sales tactics to get you to pay 50-100% more than our hourly rates.
Mrs Likins, according to our records, you were billed for 1.5 hrs (1 service call and 1 hr labor) to install your basin faucet and toilet. If there is a discrepancy with the timing please let me know. And please be assured that we stand behind the quality of our workmanship. If you notice anything unusual, please feel free to call us. We'd be happy to come and fix it up. 
Thank you for the opportunity to explain how our business works. I hope we can be of service to you in the future.

Sincerely,
Jonathan Miljure

Elmar Maripuu in Toronto
Elmar Maripuu in Toronto
3 reviews Toronto, ON
10/10

Repair dishwasher leak

The issue was fixed promptly and effectively. Jon also attended to a number of additional small concerns that had accumulated over the months. Reasonably priced, knowledgeable and friendly service. We have used Leaside Plumbing for several years now and will continue to do so.

Approximate cost of services:
$150.00
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Company Response

Thanks for the review. Our whole team strives to live up to that same high standard, we're always happy to be of service.

velimir
velimir
2 reviews Toronto, ON
10/10

clogged drain

came within an hour after I called. professional and fully equiped. finished in half hour left everything clean! reasonabky priced.

Approximate cost of services:
$200.00
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Company Response

Thank you for the review Velimir. It's always nice to hear the positive comments. ☺

Private User
Private User
Private User reviews Toronto, ON
10/10

Service -

We have used Leaside plumbing for many years. Both Tom and Jonathan are excellent to work with. They are great communicators, they know what to do fix the problem and teach us how to avoid any potential issues. We have have been very happy customers and do not hesitate to recommend them.

Approximate cost of services:
$320.00
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Company Response

I'm happy to hear this, thanks for sharing your experience. We look forward to working with you again.

Troy
Troy
7 reviews Toronto, ON
10/10

Rerouting of pipes

Having been using Leaside for many years for a variety of calls both large and small. Not the cheapest, but the best. Never had anything less than top service , no matter who has been dispatched from Leaside for our issues.

Approximate cost of services:
$1,500.00
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Company Response

It's nice to hear from longtime customers. Thanks for taking the time to post this review. We believe in providing 'top notch' customer service. I'm glad this has been your experience too over the past several years.

Sincerely,
Jonathan

Mik from Toronto
Mik from Toronto
8 reviews Toronto, ON
10/10

Great help with my toilet install

I needed to change my toilet, which was the original junky one from that the builder put in and was close to 13 years old.
I'm generally pretty handy, so this was something I was prepared to handle. Removing the old toilet was easy--but surprise, surprise. The flange on the floor (referred to as closet flange) was cracked and so the toilet bolts would not be able to stay held down.
I investigated to remove the flange and replace with a new one, until I realize the flange is also GLUED to the sewer pipe, below, in the cavity beneath the bathroom floor.
So I wasn't going to try to replace THAT.
I admitted defeat--googled "toronto plumber", and gave Leaside a call.
I was pleasantly surprised.
They showed up in 30 minutes--FAST. Derek installed a flange repair kit --this thing : http://amzn.to/227bcbc that I had not found at Depot or Lowes.
And, while he was at it, he installed the toilet. Really quickly, efficiently, and including the wax ring and new braided supply line.
It was less expensive that I feared--and they also disposed of the old toilet and all the shipping cartons from the new toilet.
Very pleased.

Approximate cost of services:
$250.00
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Company Response

Thanks for the review Mik. I'm glad we could solve your problem for you. It sounds like you can handle most of the minor maintenance jobs pretty well. When things get out of hand next time, feel free to give us a shout.

JD, Avenue/Davenport, Toronto
JD, Avenue/Davenport, Toronto
2 reviews Toronto, ON
10/10

Always A Great Job!

Leaside Plumbing is the only plumbing company I'd call. I've used them a number of times, and each time they are quick to respond (if I leave a message), they always arrive at the time they said they would, are extremely professional, and most importantly, do a very good job .... every single time! I completely trust them "not to rip me off", as well as being in my home. There is no mess left when they leave, only a job well done! I highly recommend Leaside Plumbing!

Approximate cost of services:
$500.00
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Company Response

It is always a pleasure to work for you, thank you for taking the time to post your comments.

curriejp in Toronto
curriejp in Toronto
2 reviews Toronto, ON
3/10

Replace boiler valve

Leaside's website pictures the original father/son founders, implying they are still the plumbers. Discovered that's not the case. Boiler relief valve was replaced 3 times within a few days. Not what I
expected from a "family" owned business. A different plumber fixed the problem for a service call only.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to review our services.
Tom started this company over 30 years ago as a family business. I joined as an apprentice several years ago, and now am a partner in the company.
I'm sorry we did not meet your expectations. I have discussed with our technician who worked at your home, and Tom spoke on the phone with you the other day, I believe that there is a lot of context missing from this review, but I can understand your frustration. Tom mentioned that he was able to come to an agreement with you. I hope that we have another opportunity in the future to change your impression of our business.

Sincerely,
Jonathan Miljure

David Christiani from Toronto
David Christiani from Toronto
2 reviews Toronto, ON
10/10

Water Valve Replacement

We've always relied on Leaside Plumbing whenever necessary and have never been disappointed. The guys are friendly and always happy to offer advice beyond what is required of the job. Also, when they say they will be there, they're there!

Approximate cost of services:
$250.00
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Company Response

Thank you David for the kind words.

Private User
Private User
Private User reviews Toronto, ON
10/10

General Maintenance

Great service once again from the folks at Leaside - Jonathan was on time, friendly, and efficient. He was also very helpful as we are looking to do some work in the basement and gave us an estimate that we can work with for some plumbing rework.
Highly recommend for folks with Hot Water rads!

Approximate cost of services:
$250.00
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Company Response

Thanks for the review. We truly appreciate the nice comment.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Leaside Plumbing & Heating Limited

Leaside Plumbing & Heating has been serving Toronto neighbourhoods for generations. We specialize in emergencies, repairs and alterations to your home’s plumbing and heating systems.300px-Yellowstar

Our experienced staff offers fast, dependable service that you can rely on. Every member of our staff has years of training and experience working on homes just like yours. From dripping faucets to floods or backed up drains, from running toilets to new fixtures, from annual boiler maintenance to no heat emergencies to new boilers, don’t worry, we can help.

At Leaside Plumbing & Heating we want to provide you with the kind of quality service and value which will ensure that you call us again in the future or recommend us to your friends and family.

Browse our website for more information about us.

CATEGORIES
Plumbing
PRODUCTS
Plumbing Fixtures and Faucets, Piping from copper to pex, Boilers, Circulating pumps, Garberators, Etc.
SERVICES
Emergency Repairs
WEBSITE
https://www.leasideplumbing.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
RETURN POLICY
Full one year warranty on all Material and Workmanship. Excluding drain snaking, and washers.
LICENSES
Plumbing, Masters, Gas Fitter 1, Backflow Prevention certificate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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