Our HVAC situation was complicated; we had a Lennox boiler and heat exchanger unit that was constantly breaking down, probably because it was not able to deal with the demands of heat, hot water and the radiant floor heating in our basement. We got quotes from 5-10 different HVAC companies and received a lot of different and confusing advice. The range to replace/repair our system was $5500 to $14000. My husband stumbled on Megacity by fluke and we are both glad he did!
Darin at Megacity is a total professional and very good at what he does. He is excellent at explaining HVAC (no small feat!) is extremely thorough, very tidy while working and respectful of your needs. We had been told by other companies that we would have no heat or hot water for 2 days and possibly 3--a difficult situation to accommodate when you're at home with 2 small kids. By painstakingly reworking our system, Darin was able to minimize the inconvenience to us--we had no hot water for about an hour, no heat for a few, and that was it!
In addition, the HVAC solution proposed by Darin enabled us to maximize our government energy rebates while making our new system amazingly energy efficient.
This was the most expensive project we've done on our home, but it was truly the most painless. The professionalism, courtesy, attention to detail and care taken by Darren and John was absolutely outstanding. They showed up on time and were lovely to deal with. Their price was considerably less than that quoted by other companies for a similar configuration. They reorganied the pipes in our basement to make them safer. I would unhesitatingly recommend this company to anyone who needs a new furnace/hot water heater.
- Company Response
Thank you so very much for your review. It made our day. Customer satisfaction is very important to us and your kind words were apprecitated!!