Moveworks Inc

Moving & Storage
Mississauga ON L5A 2W9
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Mississauga-2167
Mississauga-2167
1 review Toronto, ON
2/10

Moving

We used Moveworks in the spring. We had interviewed 3 companies and we were originally very impressed with the President who came and quoted and all the great services they would provide. He also indicated that if the move was under the original time quoted that we would only pay per hour. The truck showed up late, with a completely different company name, a VERY aggressive foreman,and a 4 man crew that did not speak English. The foreman was so horrible to deal with that he eventually drove my wife to tears, and she had to leave the house to go to the new location. The trucks were horrendous spilling oil all over the driveway, spewing black smoke. The foreman told us we were crazy to have bought the house we moved to, and then continuely criticized the new house the whole time they were there. They ripped down part of our stairway trim to get our bed up the stairs, damaged furniture. Demanded payment at 5:00 even though they showed up late and then promptly left. The day after the move we discovered that they left at least 15 carloads worth of stuff at our old house that we had to move ourselves before the house closed!!Ann was not able to provide support for the full day of closing to help us move the final stuff, and then two teenage girls showed up at the end of the day to 'help out'. I would never, ever, recommend them to anyone. You have to wonder how these people can sleep at night the way they do business.

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Company Response

A crew was dismissed last year for customer service issues, and improved service standards are in place.