Woke up to frozen pipes at 7 am - very appreciated that Mr. Rooter has people answering the phones that early. I explained my problem, the dispatcher called me back within minutes and confirmed that a technician would be there by 9 am. George came right on time, was very polite and friendly, unfroze my pipes and explained to me the likely source of the problem. The billing is detailed and very clear - you know exactly how much you will pay before the work is done. Very good service, and will call Mr Rooter again.
- Approximate cost of services:
- $500.00
- Company Response
Hello Gina and thank you for sharing your positive experience with Mr Rooter and our technician George. We have heard many great things about our service but this is the first time our detailed invoices were mentioned and we appreciate that! Great service is what we believe every one of our customers deserves that. We look forward to assisting you with your plumbing/drain needs in the future. Thank you for choosing Mr Rooter and have a great day!