My kitchen faucet was leaking and I asked to put a new washer instead I was told the faucet needs to be changed.He put a new faucet and water started leaking from below. After many calls and taking off from work he looked into it but did not solve it. We are left with a leaky tap and trying to get somebody else to fix it. I do not recommend these people to anyone.

The company itself was great with great customer service but I thought it was pricey to change the supplied kitchen faucet, a three piece down pipe (that he told my senior mother was broken ) and do a 25 foot snaking .

Needed to fix an outside garden faucet and its pipe. Verbally quoted "$175" before start of job. After job he said it was "$750". The guy they sent has no honour! He did a decent job but there was no need to resort to sleazy practice of not honouring verbal quote. Part of it is my fault for just trusting the guy. Sad that you can't just trust a guys word. :-(

I had water leaking from my laundry faucet/sink. I couldnt see where water was coming from but suspected the faucet since it was old. I purchased a standard laundry faucet from a hardware store prior to the plumber arriving. I was quoted a price of $360+ tax to fix the problem regardless of the cause. I agreed and he proceeded to replace the faucet. He then told me that he didnt have the right size bolt on the truck. He suggested that I go out to purchase the required bolt while he waited or he could go but would have to charge me an additional $100. I told him I was not going to leave him alone in my house. I was also not going to pay an additional $100 because he didnt have a bolt which should be standard. He then gave me the option to purchase a faucet that he had on the truck for $400. I told him that was crazy as I paid $60 at the hardware store. When I told him I would have to call another plumber he left to go get a bolt. When he was done replacing the faucet he ran the water to show me it was no longer leaking. He informed me that there is no warranty on the work. If its not leaking when he leaves, hes done and takes no responsibility should it start to leak after he leaves.
When I went to clean up afterwards, I had to get under the sink where I noticed a piece of foil wrapped around one of the hoses. I called the office to ask why they would leave foil around a hose which is presumably covering a hole/leak. I was simply told that the plumber didnt put it there. I agreed that the previous homeowner may have put there. Its behind the laundry sink so its not visible. However, if a plumber is investigating the source of a water leak and sees foil around a hose, I think he should be checking it. I dont feel he did his due diligence. The office said they would call me back and never did. I have used this plumbing company on various occasions and never had any issues. After this experience, I will never use them again.
Terrible customer service.

Majid was exceptional with fixing the problem.
He took his time, was friendly and was informing me in detail about the problem and how to fix and maintain it.

There is no leak and that was also ensured

Thanks again

We had a leaky faucet that needed to be replaced. Majid was great, and on time. He even took me to the hardware store to get a replacement part, and had treats for our dogs. Friendly and got the job done efficiently.

Majid was super friendly and honest. He diagnosed the problem and fixed it. I would recommend them.

Our basement flooded and we required some emergency repairs to our drains. Mark and the team quickly diagnosed the problem and put together a comprehensive plan.
It was a tough job , through cold and wet weather but they never wavered.
They worked until the job was completed to our satisfaction.

We highly recommend New Canadian Drain and Plumbing Ltd.

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Helped me out with issues with my water lines, responded quickly and efficiently albeit a bit pricy

Prompt and courteous service. Majid and Amir did a great job clearing the back up.