Fixing my kitchen tap
- Approximate cost of services:
- $700.00
Thank you for your feedback. We do our best to provide the best customer service possible to all of our customers.
Thank you, New Canadian Drain and Plumbing
Our technician responded to your initial contact to install a laundry faucet you had purchased. He provided you an upfront pricing for the installation of your faucet. Once you agreed, he went ahead with the work. He noticed a part needed for the installation was missing. Our technician gave you two options to get the piece to which you had refused to source out the part yourself and refused to pay the additional $100 to source the piece, which is not our responsibility when it is missing from the item the customer purchases. In good faith, our technician went searching for 1 hour to purchase the piece for you without charging you for it at the end, which considering the elevated gas prices, was beyond the initial upfront quote provided for the service you requested. Our technicians enter the customer’s home to complete the tasks that were requested of them, which in your case was a faucet installation. They will not go searching through the customer’s home for every issue without the customer’s request and permission. Our technician performed the task you requested to be completed and insured the faucet was functioning properly before he left. We are sorry you feel the way you do.
Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with efficient workmanship and dedication. We look forward to working with you again.
New Canadian Drain and Plumbing.
Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Majid's efficient workmanship and dedication. Thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us.
We are pleased to hear that you were satisfied with Majid's efficient workmanship and dedication. Thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us.
Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Mark and the team's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us
Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Amy and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.
We are happy to hear that Majid and Amir lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.
New Canadian Drain and Plumbing
Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.
Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.
We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.
We hope you will give us the opportunity to prove to you that we are a quality company.