New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
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Plumbing
New Canadian Drain & Plumbing Ltd
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93%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1137 reviews)

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Private User
Private User
Private User reviews York, ON
10/10

Surprise Leak!

Tony was great! Efficient, clean and super nice. Walked through everything with me before doing it and was open about pricing too.

Approximate cost of services:
$750.00
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Company Response

Thank you, for your review and we are glad to hear Tony provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future.
Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Clog Removal

Tony from New Canadian Plumbing was incredibly efficient at troubleshooting a clogged bathroom drain which was emptying into, yuck, the kitchen sink. His estimate was reasonable, he worked quickly, and everything is flowing well again. Super nice guy to boot. Highly recommend.

Approximate cost of services:
$500.00
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Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Tony’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care.
Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Complete removal of damaged waste water pipe

Nema and his team identified critical issue with wastewater pipe and professionally correct the problem in a timely manner. Highly recommend him and his team for your home projects.

Approximate cost of services:
$27,000.00
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Company Response

Our team of professionally licensed plumbers do their best to help our customers whenever we are needed, especially during emergencies. We are glad we were able to have Nima assist you in a professional, honest, and courteous manner. Your comments and recommendations are greatly appreciated.
Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Satisfied Beyond Expectations

Like a team of professional soldiers, the workers were competent, efficient, approachable, and dependable. Their impressive work ethic and consistent sensitivity to the home environment facilitated a sense that our unexpected nightmare was being carefully desposed of in a timely manner. Yes, feeling safe and cared for all throughout the process was our experience. And, for all of their efforts we are grateful. Happy to endorse this company to anyone. Further, anyone hiring this company will conceivably want to praise them as well.

Approximate cost of services:
$30,000.00
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Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you and we hope that you keep us in mind for any future drain or plumbing needs.
Thank you, from our team at New Canadian Drain & Plumbing.

Shelly in Thornhill
Shelly in Thornhill
1 review Georgetown, ON
10/10

Plumbing

Volodymyr did a great job replacing the valve for my water meter. He worked effectively and efficiently. Thank you !

Approximate cost of services:
$620.00
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Company Response

We appreciate your comments regarding Volodymyr’s quick and efficient service. We are happy to hear he was able to assist you in a timely manner. Thank you, Shelly, for your review and we hope to help you once more in the future.
Thank you from New Canadian Drain and Plumbing.

Zaheer in Barrie
Zaheer in Barrie
1 review Toronto, ON
10/10

A+++ Service

Amazing service by Allan. Quickly diagnosed and fixed our shower and toilet issue(s). Highly recommended!

Approximate cost of services:
$420.00
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Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Allan’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care.
Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews North York, ON
10/10

Great work on replacement of basement drain

Our basement (1970 house) main sewage clay pipe collapsed and we were having sewage smell through our laundry floor trap. We had a flyer from new Canadian drain in our mailbox and decided to give them a call. Never heard of them before so we were a bit anxious. Shendon came in, was very thorough with his assessment, diagnosed the problem with his camera and provided me with a detailed contract and estimate. Started work next day with the crew and it was completed within 2 days. This was a huge job including digging foundation and exchanging all clap pipes to pvc pipes, as well as installing a backflow valve and resurfacing/cementing the dug up areas.

We were quite impressed with the professionalism, cleanliness and timely job completion. Esteban also arranged for city inspection for the rebate program for the backflow valve.

The whole crew was extremely hard working and seemed competent. We felt confident in their work and they tried their best to clean up as well. All in all, I have never experienced such a large plumbing issue before and hoping it will be the last one, but based on my experience - I would highly recommend this company. They also provide a 20+ year warranty for what its worth.

The only drawback was that it was $$$ but again we did not shop around as this was an emergency situation. Not sure how it compares to others, but happy with the outcome nevertheless and Shendon + company were all great !

Approximate cost of services:
$16,000.00
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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.
Thank you from New Canadian Drain and Plumbing.

Mike in East York
Mike in East York
2 reviews East York, ON
10/10

Kitchen sink pipe replacement just before New Years

Here's the exact timeline of my experience:

At about 2:00pm on December 28th, I put out a Homestars request to New Canadian.
At 3:29pm they responded by phone, they asked me about my problem and offered to send someone to check things in the next hour. They did not charge me a fee for this (another company want $200 just to show up).
At 4:30pm, Volodymyr arrived. He inspected things for about 45 minutes, ran some tests, and gave us the bad news succinctly. He gave us a rough quote, but made it clear that the office would contact us in the morning with the complete one. (It was late by then, I didn't expect the work done same day.)
At 8:30am the next day, the office called. They gave a clear quote that was right in the same ballpark as Volodymyr had given us. I said yes, and they said that the plumber would be there in an hour.
An hour later, he arrived. He worked diligently for several hours, called me in to discuss the various issues that he discovered during the process, talked to me before doing anything extra, and completed the work and was gone by 2pm, December 29th.

That's pretty darned good service, if you ask me. And during the holidays no less. Volodymyr also explained the future problems we might have that he couldn't solve right then and there. He was competent, genuine, and clear.

I don't know anything about the price, maybe I should have asked around for more quotes, maybe it's a totally fair price (the approx. cost is after tax). It seemed reasonable for the work, in my mind. It was definitely worth it to me, to have the whole thing resolved in about 24 hours from the first reach out, during what I imagine is a busy period. That was amazing.

These folks run a tight ship. They'll be my first call any plumbing emergency I have.

Approximate cost of services:
$2,400.00
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Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you and we hope that you keep us in mind for any future drain or plumbing needs.
Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Vaughan, ON
0/10

Still in shock and upset about my experience

Job was scheduled for 9am service man arrived at 12:15pm. Had to cancel a client as was desperate to get it done. Gave me the estimate which showing but went ahead after such wait and exasperation. Nothing agains the plumber but now speechless Two neighbours has same work done within the last two months. Spoke to a plumber later who all confirmed that I was ripped off by at least $400.
I feel like a fool but will make sure that I will let others know not to be compromise by your company

Approximate cost of services:
$621.00
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Company Response

Regarding the service that was provided, our professional and licensed plumber was at your condo home to resolve your issue by supplying and installing three items for you. The amount you were charged for the extent of labour and materials required is reasonable and as we do not charge per hour, the amount charged was precisely what was quoted and agreed upon. We are sorry you feel this way. From New Canadian Drain and Plumbing.

Zoya in Toronto
Zoya in Toronto
0 reviews Old Toronto, ON
10/10

Quick effective friendly service

Tony and the team at New Canadian Plumbing solved my intractable toilet problem after all other attempts failed. I was really grateful for the quick response and cheerful service. Definitely value for the money.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for sharing your experience and recommendation with fellow homeowners. We are glad to hear Tony was able to provide friendly and professional service and helpful advice. Our team of licensed professionals do their best to help our customers in any way they can. We look forward to helping you with any future plumbing issues.
Thank you from New Canadian Drain and Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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