New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
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Plumbing
New Canadian Drain & Plumbing Ltd
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92%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1169 reviews)

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Dom in Toronto
Dom in Toronto
2 reviews Toronto, ON
10/10

Leaky Bathroom Pipe

We discovered a leak coming onto our kitchen ceiling from the bathroom above. We called New Canadian Plumbing on a Sunday night of a long weekend and Masoud was at our place Monday morning. He was polite and knowledgable, quickly assessed the damage and got to work. Two copper elbow joints were replaced, one was the leaky one, the other was done as a preventative measure. Masoud was kind and courteous, cut as little into the ceiling as possible and cleaned up after the work was done. Would not hesitate in calling on Masoud again.

Approximate cost of services:
$800.00
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Company Response

Thank you, Dom, for sharing your experience with fellow homeowners. We appreciate your comments regarding Masoud’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

Repaired Toilet

Fantastic service. Masoud arrived within an hour and was able to diagnose and complete the repair. He worked quickly and cleanly and was extremely pleasant. Thank you!

Approximate cost of services:
$400.00
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Company Response

Thank you, Mark, for sharing your experience with other homeowners and we appreciate hearing you were satisfied with Masoud’s professional and timely service. It is our team’s pleasure to be able to provide service like the one you experienced. We look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

Andrew F
Andrew F
0 reviews Toronto, ON
10/10

Habib

Habib did an amazing job snaking both my kitchen and bathroom sinks. He also installed brand new drains for both the kitchen and bathroom sinks. Very professional and made sure everything worked. Highly recommended.

Approximate cost of services:
$1,900.00
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Company Response

We appreciate your comments regarding Habib’s quick and efficient service. We are happy to hear he was able to assist you in a timely manner. Thank you, Andrew, for your review and we hope to help you once more in the future. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Clogged drain and leaky sink

I had a clogged kitchen sink and noticed afterwards that the drain was leaking as well. I called New Canadian Drain and Plumbing and was fortunate enough to have Masoud come out to my home to provide a free estimate. Masoud was very humble, knowledgeable and thorough with his work. He was also very respectful of the work area and made sure that everything was in full working order and clean once he was done. I would recommend him to anyone.

Approximate cost of services:
$500.00
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Company Response

Thank you, for sharing your experience with fellow homeowners. We appreciate your comments regarding Masoud’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

70 year old house with old taps that leak

Our family is so grateful for the quick response we received from New Canadian Drain & Plumbing. When you have a leak and you can't stop it yourself you are in a panic to find someone to help. New Canadian sent Tony within the hour, as promised. Tony repaired the leaks and replaced the old taps. The main water shutoff also needed extensive repairs which Tony did quickly and courteously, taking the time to explain to us the work that needed to be done. Tony & Serge did an exceptional job and I would highly recommend them and the company to anyone who wants the job done right!

Approximate cost of services:
$2,400.00
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Company Response

Our team of professionally licensed plumbers do their best to help our customers whenever we are needed, especially during emergencies. We are glad we were able to have Tony and Serge assist you in an efficient, professional and courteous manner. Your comments and recommendations are greatly appreciated. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace toilet, kitchen faucet and under kitchen sink water supply valve feeding deck faucet

Nima was skilled, fast, and left very clean workspaces. He was able to "diagnose" the source of issues and remedy them. All like new again! Certainly, a huge recommendation.

Approximate cost of services:
$2,100.00
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Company Response

Thank you, for sharing your experience with fellow homeowners. We appreciate your comments regarding Nima’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Attic exhaust

Very fast service. Work was done within 2 hours of my initial call. Tony was great, quick, cleaned up the site. Would recommend. Thanks

Approximate cost of services:
$700.00
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Company Response

We are happy to hear that Tony lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime. Thank you from New Canadian Drain and Plumbing.

Ryan in Toronto
Ryan in Toronto
3 reviews Toronto, ON
10/10

Shower Faucet

Winford provided great service. From the time to calling for service to a completed job was less than 3 hours. Highly recommend.

Approximate cost of services:
$1,100.00
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Company Response

We are happy to hear that Winford lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.
Thank you from New Canadian Drain and Plumbing.

Amanda in Old Toronto
Amanda in Old Toronto
1 review Toronto, ON
0/10

Pipe repair

DO NOT USE THIS COMPANY

They did some work for us and their work was not up to code, which ended up creating a big problem and damaging a brand new kitchen. We have reached out numerous times and they are not fixing the problem that even their own supervisor Shendon said was not done properly. We have attempted to resolve this with them for weeks and the owner Igor cannot even have the decency to call us back. Please save yourself the trouble and DO NOT USE THIS PLUMBING COMPANY.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

We respectfully disagree with the statements made in this review. During our initial visit 4 years ago regarding the issue, we had advised to replace the entire pipe to provide a permanent solution to the leak. However, the homeowner declined this option due to concerns with cutting out the ceiling and floors. We provided the homeowner with a temporary solution to the leak and advised that the leak will happen again in the future. As a business, we operate professionally, follow building codes, and always seek the homeowner's permission before proceeding with any work. As the homeowner decided not to go ahead with the repair of the entire pipe and only wanted the temporary fix, that is all we completed as we can not force anyone to complete any work on their homes. As stated by the homeowner, we have completed many jobs for them and if we were truly “job [creating] at the customer’s expense”, then those other jobs would have provided issues as well. We stand by our commitment to assisting homeowners in resolving the issues and providing our professional solution, but we also respect the homeowner’s decisions regarding there own homes.
From New Canadian Drain and Plumbing.

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
10/10

Plumbing sink

Winford was great . Timely efficient . He gave me two options which I appreciated. He was also tidy which I always appreciate

Approximate cost of services:
$750.00
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Company Response

Thank you, Lisa, for sharing your experience with fellow homeowners. We appreciate your comments regarding Winford’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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