Akshat assured me that the move will be very good and he would be available on the day of the move. As soon as I had my first problem and tried to contact him. He emailed me back saying it was his off day and to call his office. Akshat also assured me not to trust the poor reviews on Google as they were for a different location for NK Movers, not his location. All of this is false. There is only one NK Movers and Akshat is part of the problem.
Akshat told me that based on the size of my 5 bedroom house, he would get an appropriate size truck and number of movers to get the job done. He said I could pay for additional movers if i wanted the process to go quicker than the estimated 6 hours of time.
Well, firstly, the movers showed up 45 mins late since they forgot to bring the wardrobe boxes that was part of my estimate. I was told by Akshat that they would wrap all my furniture in shrink wrap and moving blankets. None of that was happening. After I brought this up with the movers, they said that this is not how they normally do things. However, they assured me that they will now start to do this after I noted damage on my night table. Well after about a few minutes, they stopped wrapping my furniture as they said they were running out of wrap. I had to send my wife out to get some shrink wrap for them. The truck that they brought was too small and they said that they were not going to make a second trip as it would take too long.
They will give you a waiver on the day of the move which esentially puts them in a positiion of no responsiblity for any damages. When I said that this should have been presented to me before the move so I could make an informed decision, I got a blank stare. After I told them that I would not sign it, they said they would then not release my contents at my new location.
In the end, I had to hire another mover to come on the following day to move my remaining items.
- Approximate cost of services:
- $1,300.00