Northland Paving Ltd

Paving Contractors
Toronto ON M1E 4Y6
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Northland Paving Ltd
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Reviews for Northland Paving Ltd

Average customer rating:
8.9 10 (123 reviews)

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WB
WB
0 reviews Toronto, ON
10/10

Concrete to replace sinking, aged asphalt driveway

To begin my storyNorthland Paving was already on our street, and contracted to do three asphalt driveways with interlock borders and walkways; Sean, one of their sales/estimator salespersons was attending the sites.
I was sitting in a deck chair observing the crews working at removing old asphalt and preparing for the work that was about to be done.
Sean happened to be walking by my driveway and I asked him if he was looking for workhe was happy to oblige me and I told him a little about the driveway and that I wanted concrete for my new driveway because of problems with the asphalt sinking where my vehicles have been parked. I grew-up with concrete driveways ways and had done a lot of concrete work for myself, when I was a lot younger. He quickly gave me an estimate and assured me that getting a permit for an existing driveway replacement was as good as doneI submitted the concept and estimate to my wife, who had been wishing for a new driveway for yearsdo it, she and I are both very happy with the resultGREAT WORK ADAM, our concrete specialist, who exceeded my expectations6 stars out of 5THANK YOU!!!

Approximate cost of services:
$7,400.00
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Company Response

Thank you so much for your kind words! We are very happy that you are pleased with the results and we are sure you will enjoy it for many years to come!

SteveMc
SteveMc
0 reviews Innisfil, ON
10/10

Driveway Replacement Asphalt

Guys came in one week and removed the asphalt, came back the next week and replaced it. Work was done when they said it would be and I'm very happy with the results. A big shout out to Paul and the professionalism of the whole team.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Steve for lovely review. We are happy that you are pleased with the results. Paul and his team are the best!

Private User
Private User
Private User reviews Innisfil, ON
10/10

Driveway Paving

Paul and his team did a great job at a great price. I was worried as I see so many driveways ripped out and left as gravel for months around town from other companies. Paul assured me my old asphalt would be torn up in and hour and the new one down the next day. 100% true to his word I had a new driveway next morning. Would recommend for speed, value, quality and friendly service from the crew.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your kind words! Paul and his crew are awesome, we are very proud of the work they do!

Sonia
Sonia
1 review Barrie, ON
10/10

Had my driveway done

Amazing service Northland provided. We could not have asked for better service. We got an on-site quote and had a brand new driveway completed within hours

Professional service. Employees were very friendly, Couldn't be any happier

Approximate cost of services:
$0.00
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Company Response

Thank you Sonia for your kind words! We are so happy that you are pleased with our service!

Colleen in Toronto
Colleen in Toronto
1 review Innisfil, ON
10/10

Beautiful Work & Respectful Crew

Absolutely love my new driveway! After 15 years of my "builder grade" asphalt it was time for a proper one. Paul and his crew showed up on time as promised, took their time and care and installed a beautiful driveway. I have interlocking along one edge and a side walk that runs through it. They very carefully edged along these areas with no damage made at all. I would highly recommend Northland for all paving needs!

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much Colleen for your kind words and your recommendation! We are very proud of our crew for their professionalism and their attention to detail!

RD
RD
1 review Toronto, ON
1/10

Driveway paving and backyard interlock

Look for another contractor. They likely don't do the work they are supposed to and don't honor their warranty. Here are all the issues I have with the work they did:
Interlock:
1) they were supposed to raise the grade by 5-6 inches to avoid the need for a half step that was there before. They didn't raise the grade even 1 inch and instead went ahead and installed an extra step and didn't even say anything to me about it. I saw it after they had left
2) in the quote I had specifically asked that they put down 1 foot of base gravel in line with unilock technical guide and they even charged me extra for it. When I dug a couple of post holes after they finished putting in the base, I noticed there was only about 6 inches if not less.
3) before putting down the base material, the same unilock tech guide says that a permeable weed barrier fabric should be put in which helps prevent spread of the base material. They did not do this
4) when they finished, they left quickly and didn't finish putting in the polymeric sand on all the sides and had no intention of coming back to do it until I called them.
5) I have 2 semicircular window wells where the interlock was being installed. When the owner, Giorgio, came to quote me, he forgot to note the window wells so after a follow up call, he drew them as rectangular. When the guys showed up on site, they were confused by this even though I explained to them multiple times that they were never supposed to be rectangular. After a lot of back and forth I agreed to do a modified rectangular design which they then completely ignored and did the same thing they mentioned at the start. It looks ugly.

Asphalt:
This was the one thing I was happy with because initially it looked great. I even kept the car off the new driveway for a month (way longer than they suggested was needed) to ensure it cured sufficiently to avoid any tire marks. After parking on it for about 1 month, there was already a small crack in the middle of the driveway. They guy they sent out to take a look decided within 2 seconds that it was caused by tree roots and therefore not covered by the warranty. A quick Google search shows that tree roots are not the cause of driveway cracking if the tree is more than 5 feet away. The closest tree with any significant roots is 20 feet away. It also didn't seem to matter to him that the neighbors driveway (done by them at the same time) also had a crack about 30 feet away from the one on mine. There were other things that made no sense for it to be caused by roots but he would not budge and his solution to fixing it was to put some polymeric sand in it. I am no expert but I have never seen any cracks on city roads or other people's driveways with polymeric sand in it...but it sure is a cheap way to get out of doing a proper fix.

In terms of customer service, the office staff and the excavation/asphalt crew were very courteous but the interlock crew barely spoke any English and was very difficult to interact with.

Based on my experience, they'll do a job for a competitive cost but they won't do it right.

Approximate cost of services:
$22,500.00
2 of 2 people found this review helpful.
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Company Response

Hello RD,

We were shocked by your review and we are sorry that you feel this way. The pictures of your project look beautiful! When we sent Bruce to inspect your original tree root concern, you did not make mention of any other concerns to him. You live in a neighbourhood made beautiful by an abundance of mature trees. It is simply not true that they can only cause cracking less than 5 feet away. In fact, tree roots extend 2-3 times the width of the dripline.

35 years ago, we developed our warranty using the Ontario Ministry of Consumer and Commercial Relations guidelines for residential paving. In their brochure "A Guide to Residential Driveway Paving", it states that a good contractor should offer a one year warranty and they state "Contractors cannot be held responsible for damage caused by such things as tree roots, oil or gas spillage, high heels, ladders, lawn chairs or bicycle kickstands."

Although your tree root issue is not covered by any industry warranty, as a gesture of goodwill we indeed offered to repair it for you. At the moment it is only a hairline crack and too small to treat but if it becomes larger we have already offered to repair it. It can be filled with a rubber crack filler if you prefer but we find it unsightly and the polysand is more discrete. We can use the crack filler if that is your choice.

You questioned our expertise on diagnosing tree-roots. We made you the offer of cutting out the area and excavating the base and subgrade to investigate and expose the root but clearly there would be a cost associated with it if tree roots are discovered. Tree roots are a very sensitive issue and if they are to be cut, an arborist report must be submitted to the City beforehand to ensure the health of the tree won't be affected.

With regards to your further concerns about the depth of base materials on your patio, you must have dug your fence posts prior to our team installing the stonework when the sub-base only was installed. The final bedding layers are installed along with the interlocking stone.

The stone on your contract for the window wells was chosen to match the step and it is a new linear stone design trend and not meant to curve.

We will call you and set up an appointment for you to address your further concerns with Bruce and you can discuss it with him.

Lennon in Toronto
Lennon in Toronto
0 reviews Toronto, ON
5/10

big company that doesnt care

lots of lines and footprints shows up when wet, very obvious. Owner said will disappear overtime, I am doubtful but we will see

Approximate cost of services:
$19,000.00
1 of 1 people found this review helpful.
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Company Response

We went to inspect his concerns and neither one of us were able to spot any marks on the driveway. Client says he can only see it when it is wet. As we explained to Lennon when the asphalt is new the oil content is at its maximum and repels water. These marks are very superficial, temporary and has no bearing structurally on the driveway. As the driveway oxidizes, the oils will begin to evaporate and some of the gravel will release and the driveway will begin to harden and superficial marks will be gone. This is the natural curing process of an asphalt driveway. The driveway looks great and we have attached photos.

Pavan
Pavan
2 reviews Whitby, ON
10/10

Driveway & Curb

Had driveway done at my rental place. Team was flexible, friendly, open and reliable. They removed old wood, casted concrete side curbs. Clean and reliable work. Would def recommend them

Approximate cost of services:
$3,500.00
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Private User
Private User
1 review Toronto, ON
10/10

100% WOW Factor Guaranteed!

This review is long overdue. We had contracted Northland Paving to totally transform our badly deteriorating driveway and walkway. Even though the project was pricey, it was certainly money well spent. The quality of the work and the the WOW factor of the result was worth every dollar. Giorgio and Sheila were amazing. They were very receptive to our questions and concerns. We highly recommend this company for your paving and restorative needs.

Approximate cost of services:
$33,000.00
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Company Response

Thank you so much for taking the time to share this review. We are very proud of the work our team puts forth! We also agree that Giorgio and Sheila are amazing, they consistently go the extra mile to make sure everything goes according to plan.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northland Paving Ltd

Northland Paving’s commitment to excellence is the foundation by which the company has grown. Specializing in commercial and residential projects with uncompromising standards, Northland has grown to become one of the most respected paving and interlocking stone contractors in the Toronto area.

CATEGORIES
Paving Contractors, Concrete Contractors, and Interlocking Stone
PRODUCTS
Unilock Authorized Dealer
SERVICES
Interlocking Stone Installations, Asphalt Paving Contractors, Concrete Installation, Concrete Resurfacing
BRANDS
Unilock
STYLES
Residential, Commercial and Industrial Projects
SPECIALITIES
Unilock Authorized Contractor, Unilock Authorized Dealer
WEBSITE
http://www.northlandpaving.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cash, Cheque, Direct Debit, Visa, MasterCard
LICENSES
Toronto, Markham
MEMBERSHIPS
Landscape Ontario, Toronto Construction Association, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.