Northland Paving Ltd

Paving Contractors
Toronto ON M1E 4Y6
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Paving Contractors
Northland Paving Ltd
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86%

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Reviews by rating (past 12 months)

Reviews for Northland Paving Ltd

Average customer rating:
8.9 10 (123 reviews)

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Robert in Scarborough
Robert in Scarborough
2 reviews Toronto, ON
10/10

driveawy

Wow no company comes close to this crew. From excavation to finished driveway they were friendly, professional and extra effort to detail did not go unnoticed. We would highly recommend Northland Paving to any one that needs driveway work

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to leave such a nice review! We are so happy that you are pleased with the results. We will post this review where our crews can see it!

AB in Toronto
AB in Toronto
4 reviews Toronto, ON
10/10

Interlock for back patio and parking area

was so impressed with the professionalism and efficiency of Northland Paving. The team completed the interlock for the back patio and parking spot. It looks amazing. Giorgio is a knowledgeable professional and during the initial consult they are able to provide you a “live” quote (good use of technology). Mike and his crew did a wonderful job and were timely. Clean up was done well. Their prices are or on the higher end, but it’s worth it. They are focused on customer service. One of the best experiences I have had with a contractor. Highly recommend.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to post such a nice review! We are so happy that you were pleased. We are very proud of our team and I will post your review where Mike and his crew can read it.

Bao
Bao
6 reviews Toronto, ON
10/10

Great guys who got the job done quick and well

I lived in a townhome where I share my driveway with my neighbor. We wanted to not only replace the pavement driveway but also to widen the driveway with interlock.

These guys came in and told us what exactly needs to be done and are very knowledgeable about the process. I was going through 3-4 contractors and ended up going with this company even though they were not the cheapest.

Update after a year: So far the driveway held up. No major concerns at the moment
The entire job took about 3 hours and these guys obviously knew what they were doing and did the job fairly quickly. We get compliments from neighbors how nice our drive way is because of their effort. It's been only 6 months since we had this done and it held up so far.

My only drawback was they unfortunately cut the Internet cable for both our neighbors so they were out of Internet for a day. Luckily Rogers were able to come the next day to fix this issue. My advice to people who want to repave driveway and add interlock, know where the internet cable is so that they can come right after the job is complete.

I would recommend them

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for your kind review. It was a pleasure doing business with you!

Private User
Private User
Private User reviews Toronto, ON
8/10

Interlocking Driveway

Not very happy with the quoting process (could have been more client-oriented); but the end result is very pleased. Big thanks to Sheila and the experienced excavation/installation team. Many of my neighbours came to take a look my new driveway. The neighbour who laughed at me when excavation was done have their contractor to look at my driveway as an example. Now, my new driveway is an exhibit thanks to Northland Paving :D

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
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Company Response

Thank you very much for taking the time to post a review. We are so happy that you are very pleased with your new driveway! Please call our office, I would love to review with you our quoting process and find out how you think we could improve the experience going forward.

Private User
Private User
Private User reviews Pickering, ON
3/10

Drive way left with creases and track marks

They sent the roller to the next job before looking at the crease marks and track marks left on my new driveway. No other driveway in my neighborhood has this. The owner came by and told me this is normal and no offer to fix this, aesthetically it doesn't look like a properly completed job. Would not recommend this company.

Approximate cost of services:
$2,800.00
3 of 3 people found this review helpful.
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Company Response

We are sorry to hear that you are disappointed with your new driveway. As customer satisfaction is important to us, we sent the owner to inspect your driveway when you called in. He explained to you that while the seam mark was visible your driveway is still 100% structurally sound. He showed you the main municipal road and pointed out the seams on it and you were satisfied when he left. We were surprised by your review and have tried to reach you both by phone and e-mail. Please call us back and we will send the owner to re-inspect the driveway.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Interlock, natural stone, widening of driveway and repaving

We were extremely pleased with the work that Northland did for us which involved a natural stone overlay on a concrete porch, new interlock borders and sitting areas, re-paving and widening of our driveway, concrete parging of our foundation, and fixing existing interlock that had settled around pool and patio areas. Each crew that came out was polite, had expertise, good communications skills and was courteous and pleasant. They all took pride in their work and the quality of workmanship was outstanding. Squares are squares and grades are falling away from the house. We have a large property and a lot of work needed to be done.

Northland was priced more towards the higher side of all the quotes that we obtained but not by a hugely significant amount. The quality of their work and their experience of their crews paid off. We have been badly scarred from previous contractors who do not stand up to their work, or they lack the experience that they claim they have. There is NO amount of savings that is worth the stress and aggravation of dealing with an incompetent contractor. It is even worse when a higher quoted contractor is incompetent. With Northland you are paying for quality service and workmanship, the real deal. We are almost never satisfied with the work done by contractors on our property, but Northland has been the exception.

Giorgio was patient and took the time to understand our needs. Even when we had to delay the job due to some design complications, we never felt stressed and rushed to get tasks completed until we were ready, unlike previous contractors who rushed as much as possible so they could get on with the next job. This is the beauty of working with a large contractor who can adequately schedule all the jobs properly and have the right people. Sheila was a great help in keeping us informed of when crews would be on-site and also pleasant to communicate with. To all the Daves, Cammy and Paul and their respective crews, thank you very much for a job well done! We would highly recommend Northland to do any hardscaping job. We would use them again for future work. Keep the good ones – discard the bad. They are keepers.

Approximate cost of services:
$25,000.00
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Company Response

Thank you very much for your kind words! Your review is posted for our crew members to see. It's nice to be appreciated and it helps after a long hard day to know your efforts didn't go unnoticed!
We are so happy that you are happy too!

France
France
8 reviews Toronto, ON
3/10

Driveway paving

I had my driveway paved May 2016 and I chose their standard package. This was a mistake it has a 1 year warranty and it has now started to crack on the sides. I called the company and was told someone would contact me to make an appointment with the owner. I have not heard back from the company. I am disappointed with the product and the customer service.

Approximate cost of services:
$3,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello France, We think we know who you are. It is our policy to deal with all customer service issues as promptly as possible. Our records show a service call was scheduled in June. Please contact our office at (416) 286-4292 and we would happy to schedule a follow up appointment. Thank you!

Nancy in Toronto
Nancy in Toronto
2 reviews Toronto, ON
10/10

New Driveway and interlock walkways

We hired Northland last year to install a new driveway, shoulder stones and walkways at the front side and back of our home. We waited a year before the review to see how the work held up, and it has. We had a small issue with a lifting stone and the owner came very quickly to assess the problem and have it fixed. Excellent customer service. The crew were very professional and Sheila in the office is wonderful to work with.

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to post a review. We are very happy that we met your expectations and we are very proud of our team!

Sheila in
Sheila in
1 review Toronto, ON
10/10

Repair to our stonework

Last year we worked with Northland to redo our entire front landscape - stairs and driveway. We noticed a stain after the winter on some bricks - maybe from a car? - Northland fixed for free - their reputation is solid - their workmanship is solid - and the pride in customer care - scored a solid 10 for me.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your kind review! It was our pleasure to work with you.

Private User
Private User
Private User reviews Toronto, ON
1/10

Asphalt Driveway Replacement

Like many consumers I consider Homestars prior to contracting out household services. Last fall I did just that when my driveway needed to be replaced. Northland, despite being the most expensive quote was selected based on Homestars recommendations. My rating is based on the following:
1. poor customer service - calls, emails not returned I had to chase them when I had not heard from them to get the job done. I was told 3-5 weeks and finally in the 6th week it was done with my
driveway being torn out for 5 of those 6 weeks creating a real mess for my house
2. poor quoting system - what I thought was included in the end was not and could have been for even more cost and a delay in the project (it was already early November)
3.the paving crews clean up compromised my new stone walkway leaving oil stains on it
I didn't call the company for any remediation of the oil stains as they didn't respond to calls when they secured the contract so why would they once they had been paid? For me their prior performance preceded them. I would never recommend their services and this in fact is the first company on Homestars that I have been disatisatified with having used many over many years

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
5 of 5 people found this review helpful.
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Company Response

Dear Private User,
I have difficulties believing this to be a true review as we specifically have staff in place to return each and every phone call. (Some of them are frequently mentioned in past reviews by name) Our office is open from 9-5 and our staff is diligent with returning calls.
Our process is to excavate the driveway and return to pave it 3-5 weeks later. It will be left in a gravel state (which you refer to as messy). We leave it that way on purpose. We could certainly pave it earlier but it would compromise the quality of the driveway. We pride ourselves in customer service and every client is informed that we will call them the day before we schedule the paving crew.
With regards to the extra charge you reference, our quoting system is written and very clear so there are no surprises or hidden costs.
I don't understand your complaint and I have reviewed it with my staff and nobody recalls a situation that would fit this negative review. If your review is legit, why would you not inform us first? If it was felt one of our crews made a mess. We certainly would have corrected any problems. I believe this is an unfair and/or untrue review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northland Paving Ltd

Northland Paving’s commitment to excellence is the foundation by which the company has grown. Specializing in commercial and residential projects with uncompromising standards, Northland has grown to become one of the most respected paving and interlocking stone contractors in the Toronto area.

CATEGORIES
Paving Contractors, Concrete Contractors, and Interlocking Stone
PRODUCTS
Unilock Authorized Dealer
SERVICES
Interlocking Stone Installations, Asphalt Paving Contractors, Concrete Installation, Concrete Resurfacing
BRANDS
Unilock
STYLES
Residential, Commercial and Industrial Projects
SPECIALITIES
Unilock Authorized Contractor, Unilock Authorized Dealer
WEBSITE
http://www.northlandpaving.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cash, Cheque, Direct Debit, Visa, MasterCard
LICENSES
Toronto, Markham
MEMBERSHIPS
Landscape Ontario, Toronto Construction Association, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.