- Approximate cost of services:
- $5,000.00
- Company Response
Thank you so much for taking the time to leave such a nice review! We are so happy that you are pleased with the results. We will post this review where our crews can see it!
Thank you so much for taking the time to leave such a nice review! We are so happy that you are pleased with the results. We will post this review where our crews can see it!
Interlock for back patio and parking area
Thank you so much for taking the time to post such a nice review! We are so happy that you were pleased. We are very proud of our team and I will post your review where Mike and his crew can read it.
Great guys who got the job done quick and well
Thank you so much for your kind review. It was a pleasure doing business with you!
Thank you very much for taking the time to post a review. We are so happy that you are very pleased with your new driveway! Please call our office, I would love to review with you our quoting process and find out how you think we could improve the experience going forward.
Drive way left with creases and track marks
We are sorry to hear that you are disappointed with your new driveway. As customer satisfaction is important to us, we sent the owner to inspect your driveway when you called in. He explained to you that while the seam mark was visible your driveway is still 100% structurally sound. He showed you the main municipal road and pointed out the seams on it and you were satisfied when he left. We were surprised by your review and have tried to reach you both by phone and e-mail. Please call us back and we will send the owner to re-inspect the driveway.
Interlock, natural stone, widening of driveway and repaving
Thank you very much for your kind words! Your review is posted for our crew members to see. It's nice to be appreciated and it helps after a long hard day to know your efforts didn't go unnoticed!
We are so happy that you are happy too!
Hello France, We think we know who you are. It is our policy to deal with all customer service issues as promptly as possible. Our records show a service call was scheduled in June. Please contact our office at (416) 286-4292 and we would happy to schedule a follow up appointment. Thank you!
New Driveway and interlock walkways
Thank you very much for taking the time to post a review. We are very happy that we met your expectations and we are very proud of our team!
Thank you so much for your kind review! It was our pleasure to work with you.
Dear Private User,
I have difficulties believing this to be a true review as we specifically have staff in place to return each and every phone call. (Some of them are frequently mentioned in past reviews by name) Our office is open from 9-5 and our staff is diligent with returning calls.
Our process is to excavate the driveway and return to pave it 3-5 weeks later. It will be left in a gravel state (which you refer to as messy). We leave it that way on purpose. We could certainly pave it earlier but it would compromise the quality of the driveway. We pride ourselves in customer service and every client is informed that we will call them the day before we schedule the paving crew.
With regards to the extra charge you reference, our quoting system is written and very clear so there are no surprises or hidden costs.
I don't understand your complaint and I have reviewed it with my staff and nobody recalls a situation that would fit this negative review. If your review is legit, why would you not inform us first? If it was felt one of our crews made a mess. We certainly would have corrected any problems. I believe this is an unfair and/or untrue review.
Northland Paving’s commitment to excellence is the foundation by which the company has grown. Specializing in commercial and residential projects with uncompromising standards, Northland has grown to become one of the most respected paving and interlocking stone contractors in the Toronto area.